The Quality Improvement Organization Program

On August 1, 2014, the Centers for Medicare & Medicaid Services (CMS) began a new, five-year QIO contract cycle with a number of notable changes to the QIO Program.

There are now QIOs solely dedicated to beneficiary and family-centered care (BFCC QIOs) or delivering quality improvement technical assistance to health care providers (Quality Innovation Network – or QIN – QIOs). The work of QIN QIOs will be state-focused under regionalized contracts, to achieve the following three high-level aims:

  • Improving the health status of communities

  • Beneficiary-centered, reliable, accessible, and safe care

  • Better care at lower cost

With their demonstrated success and capabilities, QIOs continue to assist CMS and its partners in local communities with ongoing and future quality improvement initiatives.

Read an update from CMS about the new structure of the QIO Program here. AHQA’s press release about the new changes is available here.

Quality Innovation Network (QIN) QIOs

Alliant-Georgia Medical Care Foundation
(GA, NC)
1455 Lincoln Parkway, Suite 800
Atlanta, GA 30346

Atlantic Quality Improvement Network
(D.C., NY, SC)
1979 Marcus Avenue
Lake Success, NY 11042-1072

atom Alliance
(AL, IN, KY, MS, TN)

3340 Players Club Parkway, Suite 300
Memphis, TN 3812

Great Plains Quality Innovation Network
(KS, NE, ND, SD)
1200 Libra Drive, Suite 102
Lincoln, NE 68512

Healthcentric Advisors/New England Quality Innovation Network
(CT, MA, ME, NH, RI, VT)

235 Promenade Street
Suite 500, Box 18
Providence, RI 02908

(NM, NV, OR, UT)

756 E. Winchester Street, Suite 200
Salt Lake City, UT 84107

Health Services Advisory Group
(AZ, CA, FL, OH, VI)

3133 East Camelback Road, Suite 100
Phoenix, AZ 85016-4545

Lake Superior Quality Innovation Network
(MI, MN, WI)

2901 Metro Drive, Suite 400
Bloomington, MN 55425-1525

Mountain Pacific Quality Health Foundation
(AK, HI, MT, WY)

3404 Cooney Drive
Helena, MT 59602

Qualis Health
(WA, ID)

10700 Meridian Ave N, Suite 100
Seattle, WA 98133

Quality Insights Quality Innovation Network
(DE, LA, NJ, PA, WV)

3001 Chesterfield Avenue
Charleston, West Virginia 25304

(CO, IL, IA)

1776 West Lakes Parkway
West Des Moines, Iowa 50266

(AR, MO, OK, PR, TX)

5918 West Courtyard Drive
Austin, TX 78730-5036

(MD, VA)

9830 Mayland Drive, Suite J
Richmond, VA 23233

Beneficiary and Family-Centered Care (BFCC) QIOs

Area 1 – CT, ME, MA, NH, NJ, NY, PA, PR, RI, VT, VI
9090 Junction Drive, Suite 10 Annapolis Junction, MD 20701 Toll-free: 866-815-5440

Area 2 – D.C., DE, FL, GA, MD, NC, SC, VA, WV
5201 W. Kennedy Blvd., Suite 900 Tampa, FL 33609 Toll-free: 844-455-8708 

Area 3 – AL, AR, CO, KY, LA, MS, MT, ND, NM, OK, SD, TN, TX, UT, WY
5700 Lombardo Center Dr., Suite 100 Seven Hills, OH 44131 Toll-free: 844-430-9504 

Area 4 – IA, IL, IN, KS, MI, MN, MO, NE, OH, WI
5201 W. Kennedy Blvd., Suite 900 Tampa, FL 33609 Toll-free: 855-408-8557 

Area 5 – AK, AZ, CA, HI, ID, NV, OR, WA
9090 Junction Drive, Suite 10 Annapolis Junction, MD 20701 Toll-free: 877-588-1123