Presenter: Joanne Vanterpool, MBA
Senior Clinical Practice Adviser
Co-Presenter: Susan Hollander, MPH, CPHQ
Senior Director, Health Care Quality Improvement,
Tuesday, July 10, 2018
2:00 pm - 2:50 pm
Key Ballroom 4
AQIN-NY has been collaborating with NYU School of Medicine and City University of New York on a research project examining the efficacy, adoption and impact of integrating EHR-based decision support and interventions with community health care workers serving as coaches in primary care practices for South Asian patients with uncontrolled hypertension. AQIN-NY provides technical assistance to practices with data capture of blood pressure control and electronic reporting and aggregating data extraction for benchmark periods. We also assist participating practices in achieving NCQA PCMH recognition and successfully attesting to Medicaid Meaningful Use. This session shows how a QIN-QIO successfully works in partnership with academic institutions to reduce healthcare disparities and enhance quality improvement. We also will review challenges we encountered and our efforts to overcome them.
- Examine creation of successful collaboration with academic institutions
- Understand how to align NCQA PCMH recognition measures and Meaningful Use measures with interventions that involve community healthcare workers and EHRs
Joanne Vanterpool is a Senior Quality Improvement Specialist providing technical support and consultation to 74 small primary care offices to foster “meaningful use” of their CCHIT certified EHR systems by measuring and improving performance rates on various quality measures. She assists practices in the collection of data and provides solutions to associated workflow issues. Ms. Vanterpool collaborates with Project IMPACT in providing practices with support on maximizing the use of their EMR. Ms. Vanterpool further collaborates with practices on achieving Patient Centered Medical Home Recognition. Ms. Vanterpool has extensive billing experience as a claims manager for several health plans and has worked with ambulatory practices for over fifteen years. Ms. Vanterpool received a Master of Business Administration from Andrews University in Berrien Spring, Michigan, and a Bachelor of Science from Atlantic Union College in South Lancaster, Massachusetts.
Susan Hollander is a Senior Director in Health Care Quality Improvement at IPRO. For the past 20 years, she has worked collaboratively with clinicians and providers throughout New York State to improve quality of patient care. Ms. Hollander currently leads a team of clinical practice advisors who work side- by-side with New York physicians to transform their practices, including successful participation in the Quality Payment Program, optimizing their use of EHRs and facilitating patient-centered medical home recognition. Her career background also includes 11 years of directing regulatory activities in a major New York metropolitan-area hospital. Ms. Hollander possesses an MPH from the University of Michigan.