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North Carolina



Contact the North Carolina QIO for more details
The Carolinas Center for Medical Excellence

See QIO success in other states

Success Stories: NORTH CAROLINA

  • Lutheran Home-Albemarle nursing facility perfects pain assessment: Since April 2003, Lutheran Home-Albemarle, a skilled nursing facility with 76 certified beds, has participated in a Nursing Home Quality Improvement Collaborative with Carolinas Center for Medical Excellence, the state’s Quality Improvement Organization. The 18-month collaborative focuses on the clinical topics of pain and restraints. Lutheran Home-Albemarle used a phased-in approach to quality improvement by first establishing a process rooted in continuous quality improvement principles and then institutionalizing treatment approaches. Since May 2003, Lutheran Home-Albemarle, has consistently implemented processes advocated by the QIO to improve pain management, ensuring that all residents who trigger for pain are assessed and treated. Early in the collaborative, Lutheran Home-Albemarle scored 100% on all of the process measures, indicating that all residents that screen for pain are fully evaluated, care planned, and receive both medication and non-medication interventions to treat pain.

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