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Nursing Home Culture Change (NHCC)

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Articles on Culture Change


Articles on Culture Change


(Articles are listed in chronologically descending order)

2004
Schnelle JF, Bates-Jensen BM, Chu L, Simmons SF.
Accuracy of nursing home medical record information about care-process delivery: implications for staff management and improvement.

J Am Geriatr Soc. 2004 Aug;52(8):1378-83.

Arguments have been made that the culture of nursing homes (NHs) must change to improve the quality of care, and two initiatives have been designed to accomplish this goal. One initiative is to provide resident outcome information (quality indicators) to NH management and consumers via public reporting systems. A separate staffing initiative argues that NH care will not improve until there are resources available to increase the number of direct care staff and improve staff training. This initiative also assumes that systems are in place to manage staff resources. Medical record documentation about daily care-process implementation may be so erroneous that even the best-intentioned efforts to improve the care received by residents will not be successful. A culture of inaccurate documentation is largely created by a discrepancy between care expectations placed on NHs by regulatory guidelines and inadequate reimbursement to fulfill these expectations. This article reviews methods to improve the accuracy of NH medical record documentation and to create data systems useful for staff training and management.


Scott-Cawiezell J, Schenkman M, Moore L, Vojir C, Connoly RP, Pratt M, Palmer L.
Exploring nursing home staff's perceptions of communication and leadership to facilitate quality improvement.

J Nurs Care Qual. 2004 Jul-Sep;19(3):242-52.

Conducted by the University of Missouri-Columbia, Sinclair School of Nursing, researchers surveyed leadership and clinical staff to explore communication and leadership in nursing homes. Registered nurses and other professionals perceived communication as better than their nursing colleagues did. Overall, results suggest all factors of communication could improve. In terms of leadership, licensed practical nurses perceived less clarity of expectations, encouragement of initiative, and support than other groups. The study provides insight into what is organizationally necessary to improve quality of care in nursing homes. For more info, scottji@missouri.edu.

Shanley C.
Extending the role of nurses in staff development by combining an organizational change perspective with an individual learner perspective.
J Nurses Staff Dev. 2004 Mar-Apr;20(2):83-9.

Nurses in staff development have a strong focus on developing programs that support the needs of individual learners. They are much less focused on ways that their programs may support ongoing practice change in the workplace. This article outlines a number of characteristics of staff development programs that are trying to incorporate an organizational change perspective. It then illustrates these characteristics with a case study of a specific staff development program.

Berman-Evans B.
Beyond the Basics: Effects of the Eden Alternative Model on Quality of Life Issues. J Gerontological Nurs. 2004 Jun;27-34

Brenda Bergman-Evans, PhD, APRN, BC, associate professor and chair of Advance Practice in the Creighton University School of Nursing in Omaha, NE conducts a quasi-experimental study to assess the impact of implementation of the Eden Alternative model on levels of loneliness, boredom and helplessness of older residents in a long-term care facility.

Krasnausky P.
Being who we say we are. "Culture change" helps two long-term care centers align practice with their sponsors' values.
Health Prog.
2004 May-Jun;85(3):50-4.

Misiorski, S.
Pioneering Culture Change: The Pioneer Network shares its approach to creating culture change in long-term care.
Nursing Home Magazine. 2004 Feb.

Susan Misiorski, RN, BSN, an organizational culture change specialist for the Paraprofessional Healthcare Institute, shares The Pioneer Network’s approach to stimulating culture change in the long term care setting.

2003
Shaw J.
Breaking with tradition. Long-term care facilities have moved from sterile and foreboding to homes away from home.
Contemp Longterm Care. 2003 Nov-Dec;26(11):28-32, 34, 36-9.

2001
Stone RI, Reinhard SC, et al.
Evaluation of the Wellspring Model for Improving Nursing Home Quality.
The Commonwealth Fund. 2002 Aug.

A coalition of 11 nursing homes stabilized staff turnover and eliminated serious quality deficiencies on state inspections, all without additional cost, according to an evaluation of the Wellspring quality improvement method sponsored by The Commonwealth Fund.

1999
Davis K, Raetzman S.
Meeting Future Health and Long-Term Care Needs of an Aging Population. Issue Brief (Commonw Fund). 1999 Dec;(350):1-8.

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