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Federal Nursing Home Quality Initiative:Success in Six-State Test Sets Stage For Nov. 12 National Launch

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Federal Nursing Home Quality Initiative:Success in Six-State Test Sets Stage For Nov. 12 National Launch



Press Release

November 7, 2002
For Immediate Release

Contact: Richard Deutsch
202-331-5790 Ext. 313

Federal Nursing Home Quality Initiative

Success in Six-State Test Sets Stage
For Nov. 12 National Launch

Washington, D.C.— A six-state pilot test of the federal Nursing Home Quality Initiative shows that significant improvement in care can be achieved when nursing homes and Quality Improvement Organizations (QIOs) work together to create better treatment systems.

The federal initiative—scheduled for a national launch in Washington on November 12—began with a pilot test in Colorado, Florida, Maryland, Ohio, Rhode Island, and Washington from April to October this year. The initiative combines the publishing of information on the quality of care in individual nursing homes with a program of technical assistance provided by the national network of QIOs under contract to the Centers for Medicare and Medicaid Services (CMS) at the Department of Health and Human Services. Nursing home participation in the assistance program is voluntary.

"The Institute of Medicine recently called for Medicare and other federal health care programs to standardize quality measures and report to the public on the quality of care delivered by individual providers," notes David Schulke, executive vice president of the American Health Quality Association, which represents QIOs. "This initiative exemplifies the reforms recommended by the IOM. It’s the first big step in that direction. It informs the public and provides assistance critical for helping nursing homes attack the root causes of quality problems."

Results of the Six-State Pilot

In the pilot states, the initiative successfully promoted quality improvement activities among nursing homes. Over half of the nursing homes (52%) in the six pilot states requested quality improvement technical assistance from local QIOs.

Over three-quarters of nursing homes (78%) reported making quality improvement changes during

the NHQI pilot and 77% indicated that the NHQI contributed to their decision to undertake these activities.

"The ultimate test of the Nursing Home Quality Initiative is whether it results in better patient care," said Schulke. "Already, some nursing homes working with QIOs in the pilot states have greatly reduced the number of patients in pain and the number suffering from facility-acquired pressure ulcers. While not all results will be so immediately dramatic, we are encouraged that nursing facilities nationwide will seek to take advantage of expertise offered by QIOs under the initiative."

For example, during the pilot:

  • Clear Creek Care Center in Westminster, Colorado, cut by 50% the number of residents experiencing moderate to severe daily pain.
  • Riverview Healthcare Community in Coventry, Rhode Island, cut the percentage of residents in pain by more than a third.
  • St. Mary’s Nursing Center in Leonardtown, Maryland, reduced facility-acquired pressure ulcers in a test group of fifty residents by 69%.

Intensive, on-site QIO assistance in the pilot states focused mainly on pain management. Most nursing homes that participated made fundamental improvements, such as development of better pain assessment tools and monitoring procedures, and the education of staff at all levels about pain management—including the use of non-pharmacological pain control.

QIOs Now To Offer Assistance in Every State

With the launch of the initiative, QIOs begin working directly with nursing homes throughout the nation to help them assess the quality of their services and provide information on best practices. For all nursing homes, QIOs will serve as an information clearinghouse and disseminate educational materials, with targeted mailings to low-performing nursing facilities. QIOs will also hold training sessions to teach nursing home staff effective methods for improving clinical outcomes. In addition, QIOs will offer on-site assistance to a number of nursing homes in each state, including:

  • Teaching nursing home staff how to measure their performance.
  • Holding workshops to teach administrators, medical directors, and directors of nursing the importance of actively supporting continuous quality improvement, and empowering front-line nursing staff.
  • Holding workshops for nurses and aides offering clinical education and training in quality improvement techniques.
  • Step-by-step guidance in helping facilities revise policies, increase staff commitment to improvement, monitor patient conditions, and implement more effective plans of care.

QIO Experience Improving Nursing Home Care

QIO assistance to nursing homes is based on more than a decade of working with health care providers to improve systems of care. Since 1999, QIOs have partnered with nursing homes in more than 35 states to implement projects directed at prevention of pressure ulcers, fall prevention, pain management, development of quality measures for rehabilitation services, improved diabetes outcomes, improved anticoagulant use, reduction in the use of restraints, immunization campaigns, and treatment for depression. Many of these projects are making a difference:

  • Pain Management. Quality Partners of Rhode Island improved pain assessment polices and procedures in all 18 nursing homes that participated in a statewide project.
  • Diabetes Management. The Indiana QIO, Health Care Excel, conducted a project with nursing homes to improve the rate of blood glucose testing to prevent complications of diabetes. Testing rates in participating facilities improved from 57% to 87% in 2001.
  • Prevention of Pressure Ulcers. In Pennsylvania QIO, KePRO worked with 12 nursing homes to test interventions designed to reduce incidence of pressure ulcers. The percentage of residents with appropriate ulcer care plans rose from 57% to 90%.
  • Immunizations. The Virginia Health Quality Center increased immunization rates for pneumonia from 26% to 52% in 15 participating nursing homes. Health Services Advisory Group conducted a project in 127 Arizona nursing homes that increased resident vaccination for pneumonia from 52% to 75%. Seattle-based Qualis Health improved pneumococcal vaccination rates from 53% to 74% in 26 long-term care facilities in Alaska; increased flu immunization from 65% to 73% and pneumococcal vaccination from 43% to 58% in Idaho; and increased pneumococcal vaccinations from 47% to 61% in 300 Washington state facilities.
  • Fall Prevention Alabama Quality Assurance Foundation reduced resident fall rates in 13 of 14 facilities. Falls declined at a rate equivalent to 3 fewer falls per month at a 100-bed facility.

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