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Michele Kelvey-Albert
Michele Kelvey-Albert, MPH, CHES, is a Health Educator at Qualidigm. Her recent project focused on Cultural Diversity in the physician offices.
She has been the project coordinator on several national mammography demonstration
projects for Qualidigm to increase regular mammography use in Connecticut
, especially among underserved populations. Ms. Kelvey-Albert earned her
Masters degree in Public Health and is a certified health educational
specialist. Her areas of expertise include health education and promotion,
disease management, and marketing and communication.
Bruce Bagley
Bruce Bagley, M.D., is the Medical Director for Quality Improvement
for the American Academy of Family Physicians (AAFP). The AAFP represents
more than 94,000 family physicians, family practice residents and medical
students nationwide. During his practice career, Bagley provided the full
range of family medicine services in a single specialty group practice
in Albany , NY . Under his leadership, the ten-person group was a pioneer
in the community in adapting to the challenges of managed care, quality
improvement and informatics. In his active leadership role with the AAFP,
Bagley was elected president-elect in 1998, served as president in 1999-2000
and Chair of the Board in 2000-2001. Bagley chaired the AAFP's Task Force
on Hospitalist Physicians, the Task Force on Obstetrics in Family Medicine,
the Task Force on Quality Enhancement and the Task Force on Quality in
Family Medicine. He also chaired the Ad Hoc committee on electronic medical
records for the AAFP. Bagley’s current responsibilities with the
AAFP include liaison work with other national organizations in the quality
arena and active participation in the development, deployment and implementation
of performance measures. He provides clinical oversight for quality improvement
programs and products developed by the AAFP. Dr. Bagley has spoken extensively
on the topics of performance measurement, office redesign, electronic
health records and leadership. He is a 2005-6 Malcolm Baldrige Quality
Award examiner.
Thelma M. Baker
Thelma M. Baker, MSHA, RHIA, CPHQ,
leads a team of VHQC professionals that works with hospitals, nursing
homes, and home health agencies to improve care, submit performance
data, and reduce payment errors. Ms. Baker joined the VHQC in January
2000. Ms. Baker earned a bachelor’s degree in medical records administration
from East Carolina University and holds a certification as a registered
health information administrator. She also earned her master’s
of science degree in health administration from Virginia Commonwealth
University . Ms. Baker is a certified professional in health care quality
as recognized by the National Association for Healthcare Quality.
Judith K. Barr
Judith K. Barr, ScD , is a Senior Scientist at Qualidigm. Her recent
project focused on barriers and facilitators to mammography use experienced
by women with disabilities, funded by the Susan G. Komen Foundation. She
has led several other projects at Qualidigm to increase regular mammography
use in Connecticut , especially among underserved populations. Her work
on public reporting of quality performance data includes design and implementation
of public reports of hospital patient satisfaction and an evaluation of
the impact of these public reports on hospital quality improvement. Dr.
Barr led a project to interview physicians about their views of public
reports of hospital quality and their responses to patients who raise
questions about their hospital care. Dr. Barr earned her doctorate in
Behavioral Sciences and Medical Sociology. Prior to joining Qualidigm,
she was research director at the Health Insurance Plan of Greater New
York, where she conducted a randomized intervention trial to increase
mammography screening, for the CDC, and supervised studies of member and
provider satisfaction.
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Michael S. Barr
Michael S. Barr is Vice President, Practice Advocacy and Improvement
for the American College of Physicians. Dr. Barr’s focus is on public
policy relating to health information technology and quality improvement,
reform of the dysfunctional physician payment system, and practice redesign
to support quality improvement. Dr. Barr also directs the College’s
new Center for Practice Innovation. Dr. Barr currently serves as co-Chair
of the eHealth Initiative Working Group on Practice Transformation and
is on the board of the Health Information Technology Standards Panel.
Prior to joining the ACP staff, Dr. Barr served as the Chief Medical Officer
for Baltimore Medical System, Inc. (BMS), a JCAHO-accredited, multi-site
federally-qualified community health center serving communities in Baltimore
and Baltimore County . Dr. Barr was on faculty at Vanderbilt University
and served in the United States Air Force. Dr. Barr continues to see patients
part-time at the George Washington University Medical Faculty Associates
urgent care clinic.
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Rodney Benson
Rodney Benson is the Director of the Office of Acquisition and Grants
Management within the Centers for Medicare and Medicaid Services. In this
position, he is responsible for the award and administration of all contracts
for the Centers for Medicare and Medicaid Services. Previously, Mr. Benson
served as a Senior Attorney in the Department of Health and Human Services’ Office
of the General Counsel. Mr. Benson served in this position for 17 years.
Mr. Benson represented both the Centers for Medicare and Medicaid Services
and the Social Security Administration. Mr. Benson is a member of the
Bar for the State of Maryland . He is a graduate of the University of
Maryland Baltimore County and the University of Baltimore School of Law.
Chandra Branham
Chandra Branham , J.D., is Senior Health Policy Analyst at Health Policy
Source, Inc. In this position, she provides policy support on a wide variety
of Medicare and Medicaid issues, monitors legislative and regulatory activity,
develops policy and issue papers and provides legislative and regulatory
analysis. Prior to joining HPS, from 2002-2005 Branham served as the Senior
Legislative Analyst for the Centers for Medicare & Medicaid Services
(CMS) in the Office of Legislation, Medicare Part A Analysis Group, assisting
the Agency with the development and analysis of legislative proposals
and policy options relating to a variety of programs, including home health,
hospice, skilled nursing facilities, quality, pay-for-performance, and
others. Prior to CMS, Branham was Associate Director of Regulatory Affairs
for the National Association for Home Care from 1993-2002. Branham holds
a B.S. from Drexel University in Philadelphia , PA , and a J.D. from George
Mason University School of Law in Arlington , VA.
Dale Bratzler
Dale Bratzler, DO, MPH, currently serves as the Medical Director of
the Hospital Interventions Quality Improvement Organization Support Center
and the Hospital Quality of Care Measures Special Study located at the
Oklahoma Foundation for Medical Quality. In these roles, he provides clinical
and technical support for local and national quality improvement initiatives
including the Medicare National Pneumonia Project and the National Surgical
Care Improvement Project. He is a Past President of the American Health
Quality Association and was recently appointed by the Secretary of Health
and Human Services to the National Advisory Council for the Agency for
Healthcare Research and Quality. Dr. Bratzler has published and presented
locally and nationally on many occasions on topics related to healthcare
quality, particularly related to improving care for pneumonia, increasing
vaccination rates, and reducing surgical complications. Dr. Bratzler received
his Doctor of Osteopathic Medicine degree at the University of Health
Sciences College of Osteopathic Medicine in Kansas City , Missouri , and
his Master of Public Health degree from the University of Oklahoma Health
Sciences Center College of Public Health. He is board certified in internal
medicine. Dr. Bratzler is an adjunct associate professor of health administration
and policy at the University of Oklahoma College of Public Health.
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John G Brehm
John G Brehm, MD, FACP is Chief Medical Officer of WVMI/QIP /QID. As
such he is the Project Director for the External Peer Review Program of
the Veterans Health Administration, which is a highly visible and successful
quality improvement program. He heads up the clinical and scientific activities
for WVMI/QIP/QID. Prior to joining WVMI in 2000 he was Medical Director
for Medical Associates HMO , then later Vice President for Medical Management
for John Deere Health, and prior to that he practiced Internal Medicine
in a large multispecialty clinic in Iowa , for 24 years. Dr. Brehm is
a graduate of Franklin and Marshall College (Chemistry), University of
Pennsylvania School of Medicine (MD), residency in Internal Medicine University
of Iowa, and the Advanced Training course in health care quality improvement
at Intermountain in salt Lake City , UT. He is certified by the American
Board of Internal Medicine, and a Fellow of the American College of Physicians.
Annie Butzen
Annie Butzen received her Bachelor of Arts in philosophy from Grinnell
College, Iowa and her Master's in Public Health from the University of
North Carolina in Chapel Hill. As the Senior Associate of the Outpatient
team, Ms. Butzen's primary responsibility is the management of the Health
Disparities Initiative, which has two core components-- recruiting for
and disseminating a cultural competency training for medical practitioners,
and the development and oversight of interventions to decrease health
disparities. Prior to working at CCME, Ms. Butzen worked for the UNC Department
of Family Medicine in a tobacco prevention program, specifically in promoting
smoke-free policies.
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Vijit Chinburapa
Vijit Chinburapa is a Senior Health Care Researcher in the Surveys, Research and Analysis Division at Health Services Advisory Group (HSAG). In this role, Dr. Chinburapa conceptualizes, designs and implements study protocols and statistical analysis plans; conducts literature searches/reviews; conducts complex statistical analyses of data; prepares research reports, conference presentations, and scientific manuscripts for dissemination and publication; and organizes and coordinates the division's responses to RFPs. Prior to joining HSAG, Dr. Chinburapa worked as a Health Data Sr. Specialist in the Clinical Insights/Medical Economics department of CIGNA Health Care for 3 years and as a Biostatistician in the Quality Department of CIGNA HealthCare of Arizona for over 5 years. She was an Assistant Professor in Pharmacy Administration, West Virginia University School of Pharmacy for 2 years and a Senior Statistician for Walsh America/NDC Health, a pharmaceutical and health care information provider for over 3 years prior to joining CIGNA HealthCare of Arizona in June of 1997. Dr. Chinburapa earned a Bachelor of Science degree in Pharmacy from Mahidol University College of Pharmacy, Bangkok, Thailand, and Master of Science and Doctoral degrees in Pharmacy Administration from College of Pharmacy, University of Arizona.
Betsy Clough
Since its inception in 2003, Betsy Clough
has been a driving force behind the Wisconsin Collaborative for Healthcare
Quality (WCHQ). Ms. Clough was instrumental in establishing the Collaborative’s
virtual structure of conference calls and workgroups, as well as leading
monthly, statewide stakeholder meetings. She managed the growth of WCHQ
from nine founding hospitals, physician groups and health plans to more
than forty. Today, Ms. Clough directs the quality measurement, quality
improvement, and public reporting activities of the Collaborative and
is responsible for supporting all member organizations. As the Collaborative
gains national attention, Ms. Clough is leading the creation of new
reporting metrics and the construction of a data audit process to ensure
measurement compliance. Before joining WCHQ, Ms. Clough was employed
by Gundersen Lutheran Health System as a Quality Improvement consultant.
She earned her Master's degree from the University of Wisconsin – La
Crosse and earned her Bachelor's degree in biology St. Mary’s
University, Winona , MN . Ms. Clough is based in La Crosse, WI.
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Sharon Donnelly
Sharon Donnelly is a Healthcare Redesign/HIT
Lead in HealthInsight's Salt Lake City , Utah , office. She
has experience developing, facilitating, and evaluating collaborative
efforts with health care providers and educators. For the past ten years,
she has been involved in quality improvement efforts surrounding diabetes,
asthma, antibiotic use, preventive care and EHR adoption in Utah and
Nevada . Donnelly currently leads HealthInsight’s 8th
SoW Task 1d Physician Practice Team. These efforts include: facilitating
health information technology adoption and use through DOQ-IT; supporting
development and interfacing with regional health information networks
and pay for performance initiatives including the Medicare Care Management
Performance demonstration project; reducing disparities and increasing
cultural awareness in health care for underserved populations; and helping
health plans most efficiently administer the new pharmacy benefit. Prior
to coming to HealthInsight,
Donnelly taught statistics, computing and research design at the University
of Tennessee and was a statistical research consultant to the University
of Tennessee Medical Research Center.
Matthew E. Fitzgerald
Matthew E. Fitzgerald is the
Senior Director for Science and Quality at the American College of Cardiology,
where he oversees clinical practice guideline development, creation
of guideline based quality improvement tools and quality alliances with
stakeholder organizations with the goal of doing quality improvement projects
based on the ACC’s guidelines. Before coming to the ACC in January
of 2005, Dr. Fitzgerald served as Chief Scientist and Quality Officer
of the Delmarva Foundation for Medical Care (the Medicare Quality Improvement
Organization (QIO) for Maryland and the District of Columbia) where
he served as the lead analytical scientist and quality improvement expert
on over 100 multi-facility clinical quality improvement projects across
the spectrum of delivery modalities including hospitals, physician offices,
home health agencies, nursing homes, ESRD facilities and with community
based health advocacy groups. A former contractor to the Federal Occupational
Safety and Health Administration, Dr. Fitzgerald worked extensively
on the Hazardous Waste Operations and Emergency Response standard. At
the Department of Energy, Dr. Fitzgerald worked to create a Voluntary
Protection Program and served on VPP inspection teams of former nuclear
weapon facility sites.
David Gans
David Gans administers research and development at the Medical Group
Management Association (MGMA) and its research affiliate, the MGMA Center
for Research. In addition to his management responsibilities, Mr. Gans
serves as the association’s staff resource on medical group practice
management. He is an educational speaker, author of a monthly column in MGMA
Connexion, and provides technical assistance to the association’s
members in all areas of practice management. Mr. Gans received his Bachelor
of Arts degree in Government from the University of Notre Dame, a Masters
of Science degree in Education from the University of Southern California
, and a Master of Science in Health Administration degree from the University
of Colorado . Mr. Gans is retired from the United States Army Medical
Service Corps in the grade of Colonel , U.S. Army Reserve. He is a Certified
Medical Practice Executive and a Fellow in the American College of Medical
Practice Executives.
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Reed Gelzer
Reed Gelzer, MD, MPH, CHCC has more than
20 years experience in health care delivery, first practicing medicine
in rural Michigan and then pursuing interests in care quality improvement
using health information technology.. After working for an EHR vendor
for several years, he moved into independent consulting, concentrating
on electronic health data quality and co-founded Advocates for Documentation
Integrity and Compliance. He has also published a number of articles
on EHR data quality and documentation validity topics and has co-authored
a book due for release early 2007 entitled, Due Diligence: Evaluating
Electronic Health Record Systems. A Hands-on Manual. Dr.
Gelzer received his MD from Wayne State University , his Masters in
Public Health from the University of Michigan , and certified as a compliance
consultant. He currently consults on data quality and integrity projects
for the Military Health Services and for CMS, while also serving on
a number of EHR documentation best practices, standards, and certification
workgroups through HL7, HIMSS, AHIMA, and serving the ONC as a contract
project Work Group Chair on EHRs and the Prevention of Health Care Fraud.
He advises vendors and purchasers and frequently presents at HIT conferences
on EHR documentation, EHR implementation risk mitigation, and data quality
topics.
Judy George
Judy George has a solid track record in
formulating, implementing, and overseeing a variety of healthcare performance
and quality improvement projects. As a Project Director for Delmarva
Foundation, she currently manages the Better Quality Information to Improve
Care for Medicare Beneficiaries (BQI) Project, a national multi-stakeholder
initiative with the Centers for Medicare and Medicaid. Prior to her role,
Ms. George led a joint initiative between the Department of Defense and
the Agency for Healthcare Research and Quality where she developed patient
safety tools, based on military teamwork principles, which are now available
to all healthcare professionals. Ms. George worked with other national
and federal clients, including the Centers for Disease Control and the
Spina Bifida Association, to develop quality improvement initiatives.
Before joining Delmarva Foundation, Ms. George was recruited to the
Cleveland Clinic Foundation’s Florida operations as a Special
Projects Manager, where she devised initiatives that significantly improved
patient access and revenue cycle processes. At the Cleveland Clinic Foundation,
Ms. George developed provider report cards for hospitals and physicians
detailing clinical and financial outcomes. Complimenting her operational
expertise, Ms. George initiated several strategic efforts to enhance clinical
care delivery that involved vendor coalitions and community partnerships.
Her experience at the Cleveland Clinic also encompassed building relationships
and developing actionable interventions with executives, clinicians, researchers,
and front-line staff. Ms. George earned her Master in Health Services
Administration and Bachelor of Science from the University of Michigan
in Ann Arbor . She c ompleted her administrative residency at the Jefferson
Health System and post-graduate healthcare management training fellowship
at the Cleveland Clinic Foundation.
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Alan Gibson
Alan Gibson is the Director of CQI and Customer Service for Country
Villa Health Services. He has worked in Long-Term care for 13 years, all
with Country Villa. During this time, he has directed clinical and operational
systems at both the facility and corporate level. Prior to Country Villa,
Alan worked for a research team on a number of federally granted studies
investigating self-injury in patients with developmental disorders. He
holds a B.A. in Psychology from Vanguard University .
Andrea Goldstein
Andrea Goldstein serves as IPRO’s (the Quality Improvement Organization
for New York) Vice President of Medicare/Federal Health Care Assessment.
She is responsible for the overall management of IPRO’s fee-for-service
Medicare and Federal case-based review activities, including but not limited
to beneficiary protection activities and the hospital payment monitoring
program. During Ms. Goldstein’s more than twenty years with IPRO
she has been involved in numerous internal and external utilization review
and quality improvement activities, and in the development of staff education
programs. She has implemented and managed multiple utilization review,
quality improvement and managed care projects for federal, state and local
government clients including CMS and the New York State Department of
Health. Ms. Goldstein, a Registered Nurse, received her Bachelor of Arts
degree, Magna Cum Laude, from the State University of New York at Albany
. She also received a Master's Degree in Community Health Education from
the State University of New York at Stony Brook.
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James Grant
James Grant, MA, is the project manager
for the Physician Practice/Pharmacy Quality Improvement Organization
Support Center at FMQAI. His work experience includes 3 + years of experience
as a pharmacy benefit manager for a managed care plan in Florida . He
has extensive experience in therapeutic information analysis including
interacting with data repositories in data warehouses, development of
models and producing ad hoc reports. He was also responsible for implementing
several academic detailing projects for cardiac medications and streamlining
benefit design. With a master’s degree in clinical psychology,
Mr. Grant has led a non-profit Hospice organization in the Pacific Northwest,
and has experience in providing services directly as a psychotherapist.
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Karen Hannah
Karen Hannah is an epidemiologist with the West Virginia Medical Institute,
working in the Health Care Quality Improvement Program (HCQIP). She is
responsible for the design and evaluation of population-based quality
improvement projects as well as for descriptive and observational studies
of health care quality, health status, health care effectiveness and health
economics. She also serves as epidemiologist for WVMI's AHRQ Patient Safety
Project, as well as a principal writer for corporate grants and proposals.
Ms. Hannah holds an MBA in economics from Marshall University in Huntington
, WV , and has completed post-graduate courses in epidemiology, biostatistics
and health economics at the University of Michigan School of Public Health.
Ms. Hannah has worked in statistical analysis of health and social service
data for over 25 years.
Joseph Holtschlag
Joseph Holtschlag is the manager of the DOQ - IT project at Masspro.
For the past two years, Mr. Holtschlag has been helping physician organizations
in MA develop strategies for the implementation and optimization of electronic
health records (EHR). He is also working with Bridges to Excellence to
develop tools and strategies for implementing this pay-for-performance
program across the country. Mr. Holtschlag comes to MassPRO after previously
working at the Joslin Diabetes Center . As a project manager, he implemented
several customized EHR systems and was lead developer for a variety of
health related technology projects. Mr. Holtschlag received his bachelor’s
degree from the University of Michigan, and is a MBA student at Purdue
University ’s Krannert School of Management.
Kimberly Hrehor
Kimberly Hrehor, MHA, RHIA, CHE, is
Project Director for the Hospital Payment Monitoring Program Quality Improvement
Organization Support Center . She is employed by TMF Health Quality Institute.
Prior experience includes serving as Director of Medical Records, Director
of Performance Improvement, and Inpatient Coder. She has bachelor degrees
in Secondary Education and Medical Record Administration, and a Masters
degree in Healthcare Administration. Ms. Hrehor has earned the Certified
Healthcare Executive credential and is a member of the American College
of Healthcare Executives. She is an active member of the Texas Health
Information Management Association (TxHIMA), having previously served
on the TxHIMA board as the Education Director, and as President of the
Austin TxHIMA district. Ms. Hrehor is a frequent speaker at state and
national conferences, and has recently written articles published in the
American Health Information Management Association and Health Care Compliance
Association Journals.
JoVonn Hughly
JoVonn Hughly joined GMCF in the fall
of 2005 as the Evaluation Specialist. She develops formative and summative
evaluations, assists with program planning and development, and reviews
internal quality control for all QIO tasks. She has a public health background
with experience in qualitative and quantitative evaluation and health
promotion in a public hospital setting. JoVonn received a Masters in Public
Health degree in Health Behavior from the University of Alabama at Birmingham
in 2001. She is currently a member of the Atlanta Area Evaluation Association.
Sandra Hudak
Sandra Hudak has over 25 years in healthcare, with experiences in clinical
care delivery, clinical information system implementation and software
design and development. She has extensive IT implementation and project
management experience coordinating performance improvement efforts, and
clinical workflow redesign for acute care, physician practices, and long
term care provider IT projects. For over ten years her focus has been
in clinical informatics, serving as liaison between clinicians and vendor
in acute care system implementations, information planner to facilitate
system selection projects in acute care, product manager for IT vendor
to coordinate and manage new product development for web-based clinical
applications for hospital and physician practices. Ms. Hudak has in-depth
experience in collaborating with physicians, nursing, and ancillary staff
to elicit system requirements for large and small multidisciplinary clinical
and ancillary implementation projects and software development initiatives.
Hillary Jalon
Hillary Jalon is a Senior Quality Improvement Analyst at the United
Hospital Fund, a not-for-profit health care research and philanthropic
organization in New York City . In this role, Hillary manages a number
of initiatives to improve the quality of care in the greater Metropolitan
area. In partnership with the Greater New York Hospital Association, the
United Hospital Fund partially funds and co-sponsors a Central Line Associated
Bloodstream Infections Collaborative in which 47 hospitals participate,
as well as a Rapid Response System (RRS) Collaborative, with 35 participating
hospitals. Hillary acts as the project manager for these initiatives.
She is also involved in the grant-making process, evaluating applications
made to the United Hospital Fund by organizations to improve the quality
of health care. Prior to her work at the United Hospital Fund, Hillary
was employed at New York-Presbyterian Hospital in the Department of Quality
and Performance Improvement. She was responsible for managing a number
of projects to improve health care quality and was involved in JCAHO preparation,
chronic disease improvement (specifically for Asthma), analyzing and monitoring
quality indicators, and working with clinicians to develop content for
grants to outside agencies and annual reports to senior leadership and
the Board of Trustees. Hillary also worked at a hospital association,
the Iroquois Healthcare Alliance, in Albany, New York in identifying
quality indicators which eventually were publicly reported.
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LeRoy E. Jones
LeRoy E. Jones is a Principal and Chief Executive of GSI, LLC in Philadelphia
, PA , an IT strategy, services, and consulting company. Through GSI,
Mr. Jones has provided products and services that are on the vanguard
of the industry's collective agenda of moving information technology deeper
into the care delivery process, with a particular emphasis on healthcare
automation and data exchange. Mr. Jones serves as the Program Manager
for the Health Information Technology Standards Panel (HITSP), an initiative
to harmonize healthcare technical standards to enable interoperability
among disparate health IT systems. Mr. Jones was also one of the inaugural
members of the Office of the National Coordinator for Health Information
Technology under the first appointed National Coordinator, Dr. David Brailer,
extending a working relationship between Mr. Jones and Dr. Brailer dating
back to 1996. Mr. Jones holds an M.S. in Engineering in the Management
of Technology jointly from The Wharton School and the Engineering School
at the University of Pennsylvania , and a B.S. in Computer Science from
Carnegie Mellon University . Mr. Jones has served on the board of directors
of Reboot Philadelphia, and is a Certified Information System Security
Professional (CISSP).
Michael Jones
Michael Jones, APR, is the communications director for AQAF, the QIO
for Alabama . He joined AQAF in April 2005. In addition to his work in
supporting each of the tasks, he manages stakeholder, government and media
relations. Mr. Jones holds the professional certification Accredited in
Public Relations (APR) from the Public Relations Society of America. He
has 14 years of public relations experience, both in the corporate and
agency settings. His areas of specialization include media relations,
crisis communication and reputation management. Before beginning his career
in public relations Mr. Jones was an award winning television news anchor
and reporter.
Faisal Kahn
Bio not available
Jaz-Michael King
Jaz-Michael King is Senior Director, Communications and Corporate Development
at IPRO.
Mr. King is responsible for IPRO's e-business strategy including interactive
content and community, business development and promotion. He oversees
the Online Services team at IPRO, where he most recently directed the
production of the New York State Department of Health Hospital Profiles
Web site, the New York State Health Accountability Foundation's Health
Care Report Card and Joint Effort New York (JENY), IPRO's 4,000 member
quality improvement community of practice. Mr. King has more than a decade's
experience creating rich, usable content online, he has consulted for
many national Web sites including the Fairchild Publications family of
Web sites and other national brands. Prior to joining IPRO Mr. King served
as CEO of MerlinWeb, the Internet solutions company he founded in 1996.
Overall, Mr. King has consulted on over two hundred Web sites, and is
a strong proponent of open source technology in the public sector.
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David Lomely
Mr. Lomely is a Health Systems Data Analyst for WVMI’s Health
Care Quality Improvement Program (HCQIP). He is responsible for providing
analytical and scientific support on a number of projects and studies,
including Medicaid Prior Authorization, HPMP, FATHOM, and PEPPER. He assists
in the design and evaluation of population-based quality improvement projects
as well as in descriptive and observational studies of health care quality,
health status, and health care effectiveness. He also collaborates with
other staff on the analysis of existing programs and in the development
of new programs.
Shelley Ludwick
Shelley Ludwick, RN has been the Director of Clinical Programs for 5
years and the Project Director on the VNAA Chronic Care Clearinghouse.
She has worked in the homecare field since the early 1980’s acting
in both administrative and educational roles. Since joining VNAA she has
been responsible for all aspects of education that support Member Agencies
.Ms. Ludwick also served as Project Director for the Chronic Care Clearinghouse
(CCC) Clearinghouse that was supported through a Federal Appropriation.
In her role at VNAA she has been responsible for coordinating numerous
educational teleconferences, the development of a number of Resource Guides,
as well as programs for regional and national meetings. She also serves
as the managing editor for the VNAA Procedure Manual.
Crystal Kallem
Crystal Kallem, RHIT, is Director of Practice Leadership for the American
Health Information Management Association (AHIMA). In her role, Ms. Kallem
is responsible for enhancing and improving AHIMA programs and offerings
related to data content standards. She is also the Association’s
representative on issues related to data content standards for electronic
health records (EHR), quality reporting, and health information exchange.
Prior to joining AHIMA in 2006, Ms. Kallem served as a manager of Health
Care Quality Programs at the Iowa Foundation for Medical Care, the Medicare
Quality Improvement Organization for Iowa . During her 11 years at IFMC,
she was involved with EHR consultation, health information exchange initiatives,
information systems management, data collection, performance measurement,
and quality improvement.
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LuAnn K. Kimker
LuAnn K. Kimker, RN, MSN, is Manager, Care Management at MassPRO in
Waltham , MA. In this role she is primarily responsible for the development
and implementation of care management applications for use in the small
office practice setting. Ms. Kimker has provided nursing healthcare leadership
in an ambulatory setting focusing on the development and management of
systems that promote the use of high standard of care in a safe and efficient
setting. She was formerly the Executive Director of Nursing and Director
of JoslinCare at Joslin Diabetes Center in Boston , responsible
for the operations and quality initiatives, most specifically implementing
a patient centered model of care. She has provided leadership for the
development and implementation of a diabetes specific electronic medical
record based on the NextGen EMR. Ms. Kimker’s focus has been on
creating functionality that is patient centric, clinician friendly, and
supports work flow processes that enhance interdisciplinary communications
and efficiency, utilize clinical guidelines and promote patient safety.
As the chairperson for the Joslin Clinic Quality Council she was responsible
for regulatory compliance, patient safety and fostering an environment
that allows for continuous improvement of patient outcomes.
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Colleen Kordish
Colleen Kordish has 12 years of clinical cardiac experience in the areas
of cardiac surgery, cardiac intensive care and cardiac catheterization
lab. In partnership with Dr. Peter Kerwin of Midwest Heart Specialists
she helped create the Cardiac Alert. In 2004 she took the position of
Cardiovascular Outcomes Coordinator. In this role she seeks to improve
the cardiac care patients receive at Advocate Good Samaritan Hospital.
Ms. Kordish has presented at several conferences, written articles and
has worked with many hospitals to assist them to decrease their D2B times.
In partnership with Dr. Jordan Weinstein of Midwest Heart Specialists
she created 12 lead ECG books and uses them to teach local area fire departments
how to read 12-lead ECG. In 2005 and 2006, the American Heart Association
Get with the Guidelines Program has awarded Good Samaritan Hospital for
quality care of the AMI patient. Also in 2006, they were named a 100 Top
Hospital for Cardiovascular Care by Solucient and a Care Science Select
Practice National Quality Leader in the category of Medically Managed
AMI.
Jennifer P. Lundblad, PhD, MBA
Dr. Lundblad is the President and CEO of Stratis Health, a Minnesota-based
non-profit organization. She has responsibility to develop, support, and
ensure successful achievement of Stratis Health’s mission to work
with both providers and consumers to improve health care. Prior to becoming
President and CEO, she was the Senior Vice President for Programs and
Communications at Stratis Health. Previous experiences include serving
as a Program Director at the University of Minnesota , Program Coordinator
at Tufts University in Boston , and in other non-profit leadership and
management management positions. Dr. Lundblad has a BA in speech communication
and economics from Macalester College , an MBA in public and non-profit
management from Boston University , and a PhD in Education with a focus
on training and organization development at the University of Minnesota
. Her dissertation research was on “Teamwork and Safety Climates
in Small Rural Hospitals.” Dr. Lundblad is a member of the Minnesota
eHealth Advisory Committee, Cancer Alliance Minnesota, the Women’s
Health Leadership Trust, Minnesota Health Quality Professionals, the National
Rural Health Association; she has published in the peer-reviewed literature,
and is active as a community volunteer.
Diane Mayberry, MHA, RN, CPHQ
Diane is the Director for Program Development at MN Community Measurement.
She has over 30 years experience in healthcare as a Registered Nurse and
over 20 years in various management and quality positions. Diane has worked
in a variety of health care settings ranging from tertiary hospital nursing
with a specialty in Intensive Care to working with physician groups in
a corporate environment in implementing “best practices” in
care delivery. Before her tenure at MN Community Measurement, Diane served
for seven years as the Quality Improvement Director at Medica, a Minnesota-based
managed care organization covering 1.3 million lives in a four state region.
Diane holds a Master’s degree in Healthcare Administration from
the University of Minnesota , is a Certified Professional in Healthcare
Quality and has had training as an organizational evaluator using the
Malcolm Baldrige criteria.
Judi McCabe
Judi McCabe is HPMP Director for TMF Health Quality Institute, the Quality
Improvement Organization (QIO) for Texas . She has extensive experience
in educating physicians, administrators, and nurses in quality assessment,
risk and utilization management as well as and managed care and Medicaid
protocols. She has designed and implemented utilization review, quality
improvement and risk management programs. Ms. McCabe co-authored the ERISA
Compliance Toolkit V3 published by Syntro Resources in May 2002; Step
by Step: NCQA Survey Preparation published by Syntro Resources, February
2002; and developed The AmbuQual Data Guide, an effective system for collecting,
organizing and scoring quality assessment data, which was published by
Methodist Hospital of Indiana in 1993.
Ms. McCabe is a registered nurse. She also holds a Master of Science
in Health Professions from Texas State University . She maintained certification
as a Certified Professional in Health Care Quality since 1992
Nancy McCabe
Nancy McCabe has been at TMF for four years analyzing hospital data
for the HPMP QIOSC. Previously, she worked for nine years with the Fiscal
Intermediary and Carrier at BCBS of Florida as project leader for data
analysis for Medicare Program Integrity. She has an MS in economics from
the University of Florida and was previously an RN.
Joe McCannon
Joe McCannon is a Vice President at the Institute for Healthcare Improvement
and Campaign Manager for the 100,000 Lives Campaign. He has worked at
IHI since 2001, supporting the development of the organization's web site
(IHI.org), managing the company's growing portfolio of work in the developing
world, and now organizing its newest national initiative. His background
is in business and technology - he was the co-founder of October East
Associates, a successful Boston area consulting firm, and worked as Director
of Business Development at Xamplify, Inc., a California software company.
Mr. McCannon started his career in the publishing industry with roles
at Fast Company, The Atlantic Monthly and Outside magazine.
He is a graduate of Harvard University and was a Reuters and Merck Fellow
at Stanford University in 2003/2004.
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Maureen O’Brien
Maureen O’Brien, PhD, RN, is the Senior Scientist at Colorado
Foundation for Medical Care (CFMC) where she has been employed for six
years, offering expertise in both clinical and statistical matters. She
is a Registered Nurse with a Master’s degree in Applied Statistics
and a PhD in Clinical Science/Health Services Research. She currently
has a clinical faculty appointment at the University of Colorado Health
Sciences Center, where she teaches Biostatistics to clinical staff. Dr.
O’Brien has several publications in peer-reviewed journals and has
biostatical expertise over multiple clinical topics.
Susan Ordway
Susan Ordway is the Senior Director of Healthcare Information Technology
Services at Masspro (the Quality Improvement Organization for the state
of Massachusetts ). Under Ms. Ordway's leadership, the HIT Services team
is advancing the adoption of HIT in a number of programs including DOQ-IT
(working with 300 ambulatory care practices to adopt electronic health
records), developing Care Management standards, and facilitating a pay-for-performance
program. Prior to her work at MassPRO, Ms. Ordway held a number of leadership
positions at Allscripts Healthcare Solutions, most recently as the Vice
President of Account Management for the TouchWorks EHR customer base.
Susan has over twenty years of experience in the healthcare and EHR industry,
working with HIT vendors, ambulatory group practices, and quality improvement
organizations. She has been involved in sales, marketing, development,
implementation and support of EHRs for both small and large practices.
She has also developed EHR implementation methodologies and frequently
presents on EHR success strategies regionally and nationally. Susan also
serves as a juror for CCHIT in the EHR Vendor Certification Process.
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Joseph G. Ouslander
Joseph G. Ouslander, MD, is a Professor of Medicine and Nursing at Emory
University in Atlanta , Georgia . He serves as the Director of the Division
of Geriatric Medicine and Gerontology, Chief Medical Officer of Wesley
Woods Center , and Director of the Emory Center for Health in Aging. At
the Atlanta VA Medical Center, he serves as a research scientist in the
Birmingham/Atlanta VA Geriatric Research, Education and Clinical Center,
and a faculty member in the Geriatrics and Extended Care Service. He also
serves as a Clinical Consultant to the Nursing Home/Home Health teams
at GMCF.
Mary Perloe
Mary Perloe received her BSN from the University of Wisconsin , Madison
and an MS in Gerontology from Emory University in Atlanta . She is certified
as a Gerontological Nurse Practitioner and spent several years as a clinician
in the outpatient and LTC settings. She came to GMCF in 2004 as a nursing
home clinical consultant and served as coordinator for the Person Directed
Care Pilot in Georgia . The past year she assisted in the development
of the LTC chronic care improvement demonstration project called Medicare
Health Support with CIGNA Health Care. Since August, her role at the QIO
has been project coordinator for the Nursing Home Special Study” Reducing
Avoidable Hospitalizations in Nursing Home Residents”.
Marcia Petrillo
Marcia Petrillo, MA, is the Chief Executive Officer of Qualidigm and Rhode Island Quality Partners, Inc. She has over twenty-five years experience in developing and managing quality improvement programs. Prior to joining Qualidigm, she was Executive Director of the Hartford County PSRO and the Hartford County Health Care Plan, a unique all-payor utilization review program in Connecticut. Marcia is a recognized leader in quality improvement initiatives on a national level. She was Project Director of national initiatives to improve care provided to patients with acute myocardial infarction, pneumonia and pressure ulcers; and statewide public reporting of quality information for hospital, nursing home, home health and physician office settings. Marcia has been published in numerous peer-reviewed journals and has been a featured presenter at many national industry and professional association conferences and workshops.
Eva Powell
Eva Powell earned a BA in Psychology from Wake Forest University and
a Masters of Social Work from the University of North Carolina at Chapel
Hill. She is the manager of operations for hospital and physician care
at The Carolinas Center for Medical Excellence. Prior to taking this management
role, she worked as the Project Manager for Hospital Quality Improvement
Projects for CCME. Prior to joining CCME in June 2001, Ms. Powell worked
as a social worker at UNC Hospitals, where she served on interdisciplinary
teams in multiple medical service areas. During her nine years of employment
there, her work included evaluation and case management for transplant
patients, discharge planning, and counseling for health related issues.
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Galina Priloutskaya
Galina Priloutskaya, PhD, MBA, AD, CHCA is manager for the Medicare
Part D project and senior analyst with the New Mexico Medical Review Association,
a position she has held since April 2000. In 2005 Priloutskaya became
a certified HEDIS ® auditor and began participating in pay-for-performance
audits. She manages the New Mexico Prescription Improvement Coalition
(NMPIC), provides analytic support and statistical expertise to quality
improvement activities in the outpatient setting and disparity projects
throughout the state. In health care since 1996, Priloutskaya has worked
in managed care settings on disease management, cultural diversity and
HEDIS ® projects. She has international experience in quality improvement,
certification and standardization activities from the International Organization
of Standardization and European Organization in Quality Control. She also
graduated from BTS College (IHI) as a quality improvement advisor supported
the New Mexico Diabetes Collaborative as a technical advisor. Priloutskaya
is a task leader of the New Mexico Health Care Takes On Diabetes Coalition
and NMPIC, a member of the editorial board for New Mexico Health Policy
Commission. She has published more 70 articles and monographs.
Rick Ratliff
As Chief Operating Officer for SureScripts, Mr. Ratliff
oversees all technology development and advancement, implementation,
and customer support efforts, in addition the development of alliances
with strategic physician and pharmacy stakeholders. Prior to joining SureScripts,
Mr. Ratliff was co-founder and senior vice president of HEALTHvision
Inc. where he created the original business and strategic plan for the
company’s
clinical messaging business. His responsibilities included managing the
company’s sales and marketing
organization, developing and implementing business plans for customer relationship
management and eHealth consulting services, and creating the eCommerce strategy
and business plan. Previously, Mr. Ratliff served as vice president, healthcare
information technologies, for VHA, Inc. While at VHA, he managed the development
and rollout of VHAseCURE.net, a nationwide private network designed as a
web-based health information utility for the VHA healthcare organizations
across the United States . He began his career two decades ago as a systems
engineer at IBM Corporation and advanced through a succession of management
positions with increasing responsibility, including leadership positions
on IBM’s healthcare team as segment manager and client executive. Mr.
Ratliff graduated from the University of Oklahoma with a degree in Chemical
Engineering. He also holds a Master’s in Business Administration from
the University of Tulsa.
Alisa Ray
Joining Certification Commission for Healthcare Information Technology (CCHIT) in January 2006, as its first Executive Director, Alisa Ray supports the work of CCHIT's Board of Commissioners and its Workgroups, manages CCHIT's business operations, and develops staff and resources to allow CCHIT to provide high quality services and programs to the HIT industry's many stakeholders. She was previously an independent consultant to and Assistant Vice President of Certification and Information Products at the National Committee for Quality Assurance (NCQA), a private, non-profit organization dedicated to improving health care quality through the accreditation and certification of a wide range of health care organizations. During her tenure at NCQA, she guided the product development and launch of several new information products including the HEDIS Software Certification Program and the HEDIS Compliance Audit(tm). Ms. Ray also consulted on a program that certifies software compliance with NCQA's Diabetes Physician Recognition Program standards, supporting many Pay-for-Performance initiatives. Formerly, as Senior Research Associate at the American Association of Health Plans, she managed initiatives in the areas of outcomes research, quality improvement and clinical performance measurement. At Medstat, she held product development, marketing and client consulting roles. Ms. Ray received her Master's in Health Services Administration from the University of Michigan School of Public Health and BS in Psychology from the University of Michigan."
Patricia Read
Pat Read is Senior Vice President for public policy and government relations
at Independent Sector. She also serves as the Project Director for
the Panel on the Nonprofit Sector, an independent panel convened by Independent
Sector at the encouragement of the Senate Finance Committee to provide
recommendations for actions by congress and the charitable community to
strengthen the governance and oversight of charitable organizations.
Ms. Read joined Independent Sector in 2001. Under her watch, Independent
Sector has been in the front ranks of efforts to advance charitable giving
tax incentives, protect the advocacy rights of nonprofits in battles with
congress and the federal election commission, and address recent congressional
proposals to reform the regulation and oversight of charitable nonprofits
and philanthropic foundations. Ms. Read has more than 25 years’ experience
in the nonprofit sector as a staff member, manager, volunteer, board member,
and management consultant. She served as executive director of the
Colorado Association of Nonprofit Organizations for eight years where
she led the successful battle against a state ballot initiative that would
have removed property tax exemption for Colorado nonprofits and reorganized
the group’s for-profit subsidiary as a fully-licensed insurance
agency for Colorado nonprofits. Previously, she served as the Vice
President of program services for the Foundation Center ; Executive Director
of the American Reading Council; and as the Marketing and Development
Director of the Feminist Press.
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Rebecca Royer
Rebecca Royer is Director, Hospital and Review Services at Health Care
Excel, the Medicare Quality Improvement Organization for Indiana . Ms.
Royer received her associate, baccalaureate, and master’s degrees
from Indiana State University . She works with the state trade association
and key stakeholders in Indiana to educate and promote health care quality
improvement. She has been a registered nurse for 24 years and has worked
closely with professionals from other disciplines. Ms. Royer has led quality
improvement projects with rural and critical access hospitals for five
years assisting with data collection, analysis, and process improvement
efforts. Ms. Royer has an extensive background in presenting at state
and national meetings related to the Centers for Medicare & Medicaid
Services (CMS) clinical topics.
Joy Hogan Rozman
Joy Hogan Rozman, M.Ed., is a dynamic leader and has served the Virginia Health Quality Center (VHQC) as its President and Chief Executive Officer since 1996 and in other roles of increasing responsibility since 1988. With more than 25 years of experience in a variety of health care related settings, Joy has seen healthcare from several perspectives including military, civilian and state health care systems. In addition to being a registered nurse, Joy is Magna Cum Laude graduate with a B.S. in Public Health Education from Columbus University . She earned her M.Ed. in Human Services Administration from the University of Massachusetts at Amherst, and a quality manager certificate from the George Washington University Continuing Engineering Education Program. Joy is active in a multitude of organizations, serving on boards and holding adjunct faculty appointments including the American Health Quality Association, the Greater Richmond Chamber of Commerce, the Richmond Workforce Investment Board, Olde Towne Medical Center in Williamsburg
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Deborah A. Serio
Deborah A. Serio, MBA, BSN, RN, CWCN is a Quality Improvement Specialist
for the Nursing Home Division of Louisiana Health Care Review, Inc. Her
background includes 18 years of experience in the health care arena in
the areas of nursing, marketing, and quality improvement. She has a special
interest in pressure ulcer prevention and has been a Certified Wound Care
Nurse since 1999. Currently she assists nursing homes with quality improvement
in clinical areas, such as pressure ulcers and restraint reduction, workforce
retention and culture change. Ms. Serio has developed and presented many
educational programs, including serving as a guest speaker for the Louisiana
Nursing Home Association. In addition to co-authoring the Skin Care
Fair with Julie Kueker, MBA , MT (ASCP) she completed a post-Katrina
Lessons Learned Hurricane Evacuation project entitled “Workforce
Recommendations for Nursing Homes Evacuation-Post Katrina” which
was recognized in AMDA’s Caring for the Ages in 2006 and
presented to the US Senate. She is also assisting in the New Orleans Nursing
Home Staffing Project, a grant project to address staffing and workforce
issues in a post-Katrina environment.
Siobhan Sharkey
Ms. Sharkey (Principal, Health Management Strategies, Inc.), one of
the Project Directors for several AHRQ-funded efforts to translate best
practices into daily work in nursing homes, has over 20 years of experience
in health care performance improvement. Her areas of expertise include
quality improvement tools, process and outcomes measurement, analytical
methods and techniques, organizational change/restructuring strategies,
and facilitating multi-facility improvement efforts. She has published
articles and spoken at numerous conferences around the country on clinical
process improvement and implementation strategies in health care. Previous
experiences include VP Consulting for Internet-based software company,
Internal Quality Consultant within Intermountain Health Care (IHC), and
Senior Research Associate in health care consulting at APM, Inc. Ms. Sharkey
received her MBA from the University of Pennsylvania, Wharton School and
a BA in Applied Mathematics/Economics from Yale University.
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Anthony Shih
Anthony Shih, MD, MPH, joined the Commonwealth Fund in 2006 as the senior
program officer directing the Fund’s Program on Quality Improvement & Efficiency.
Dr. Shih came from IPRO, an independent not-for-profit health care quality
improvement organization (QIO), where he held a variety of positions since
2001, most recently as Vice President, Quality Improvement and Medical
Director, Managed Care. Previously, Dr. Shih was the Assistant Medical
Director for a community-based mental health clinic in Northern California
serving immigrant and refugee populations. Dr. Shih is board-certified
in Public Health and Preventive Medicine, and has expertise in epidemiology,
health services research, and in the principles and practice of health
care quality improvement. Dr. Shih holds a BA in Economics from Amherst
College , an MD from NYU School of Medicine, and an MPH from Columbia.
Phillip Smith
Phillip Smith began his health care career as an Emergency Medical Technician
in 1993. Since 1999, he has worked in both health care marketing and health
policy reform. In April 2004 he joined the Oklahoma Foundation for Medical
Quality as a Quality Improvement Specialist with the primary focus of
recruitment for and marketing of the physician office task projects. Currently
Mr. Smith coordinates all the activities for Task 1d2 (Cultural Competency
Project) including, recruitment of the identified participate group (IPG),
successful completion of IPG members in meeting project goals to improve
the quality of health care, and all state-wide activities for the physician
office tasks. He holds a Bachelor of Science degree in Biology from the
University of Central Oklahoma and a Master’s of Health Administration
from the University of Oklahoma 's School of Public Health .
Robert Smith
Robert A. Smith, PhD, is a cancer epidemiologist and Director, Cancer
Screening at the National Office of the American Cancer Society in Atlanta
, Georgia . He also is Adjunct Professor of Epidemiology at the Rollins
School of Public Health, Emory University School of Medicine, and Adjunct
Professor of Hematology/Oncology at the Winship Cancer Center , Emory
University School of Medicine. His primary research interests are the
evaluation of cancer screening programs, adherence to cancer screening
recommendations, quality issues related to cancer screening, and the organization
and delivery of preventive health services related to cancer, heart disease,
and diabetes. He received his PhD from the State University of New York
at Stony Brook in 1983. Prior to joining the staff at the ACS, he held
positions with the Boston University School of Public Health, and the
Centers for Disease Control. Among recent professional recognitions, in
2004 Dr. Smith was inducted into the National Breast Cancer Awareness
Month Honor Roll for Outstanding Advances in Breast Cancer by the NABCAM
Board of Sponsors, and also received the Cancer Prevention Laurel for
Outstanding National Leadership by the Cancer Research and Prevention
Foundation.
Mary St. Pierre, RN, BSN
Mary St. Pierre is Vice President of Regulatory Affairs for the National
Association for Home Care: Her current duties include: provide NAHC members
with regulatory and clinical information, review and respond to proposed
regulations and government policies, write articles and develop educational
programs on home care issues, and represent home care providers before
government agencies and other organizations such as JCAHO and the National
Uniform Billing Committee. Prior to this position, Ms. St. Pierre served
for 24 years in a variety of supervisory and management positions with
a large metropolitan home health agency before joining NAHC as Associate
Director of Regulatory Affairs. She has also served as Board member and
chair of the Government Affairs Committee for the Maryland Association
for Home Care.
Paulette Strader
Paulette Strader, BA, serves as the Communication Program Manager for Primaris. She is responsible for the organization’s strategic marketing and communication plan. Strader joined the organization in 2002; her experience includes working closely with data analysts and clinical staff to interpret Medicare data, identify opportunities for improvement and target populations for interventions. She has held various positions in the healthcare communications field during the past twenty years, including hospital communication director.
Walter Sujansky
Walter Sujansky is the President of Sujansky & Associates, a consulting firm that specializes in the representation, analysis, and exchange of clinical data in information systems. He is currently serving as the technical lead on the ELINCS project, a national initiative to standardize the electronic reporting of laboratory test results to EMR systems. Dr. Sujansky has also provided technical leadership in the development of data-interchange standards and data-integration techniques for the California Clinical Data Project, a state-wide initiative to measure and improve chronic disease care through information technology. Other recent projects have included consulting services to the California HealthCare Foundation on the Santa Barbara Clinical Data Exchange project and a formal evaluation of the VistA-Office EHR application on behalf of CMS. In previous positions, Dr. Sujansky served as the Director of Product Development at ePocrates, Inc. and the Director of Commercial Products at Apelon, Inc. He also served as the Director of Clinical Data Engineering at Oceania, Inc., an EMR vendor that introduced techniques for structured data-entry and data analysis. Dr. Sujansky received his MD and PhD in medical information sciences at Stanford University, where his doctoral work addressed heterogeneous database integration and clinical decision support. He received his undergraduate degree in economics at Harvard College.
Michael C. Tooke
As Chief Medical Officer, Michael C. Tooke, MD, FACP, is responsible
for the clinical oversight of all activities conducted by Delmarva Foundation,
a not-for-profit, national quality improvement company. Delmarva is the
Medicare Quality Improvement Organization for Maryland and the District
of Columbia . Before joining Delmarva in 2001, Dr. Tooke was President
of MedStar Physician Partners, the physician network of MedStar Health,
the largest health care delivery system in the MidAtlantic. Prior to his
tenure at MedStar, Dr. Tooke was Medical Director/Chief Executive of Ochsner
Clinic in New Orleans , a 425-physician multi-specialty clinic, one of
the nation’s oldest and largest group practices. Dr. Tooke earned
his Bachelors Degree from Vanderbilt University in Nashville , and his
Medical Degree from Tulane Medical School in New Orleans . Board-certified
in Internal Medicine, Dr. Tooke served his medicine internship at Rush-Presbyterian-St.
Luke’s Medical Center in Chicago , and completed a residency in
Internal Medicine at the Mayo Clinic. He is a Fellow of the American College
of Physicians. Dr. Tooke has earned a Graduate Certificate in Leadership
Coaching from George Washington University , and is a certified Motorola
Six Sigma Green Belt. His principle quality improvement work is in the
physician office setting; he sits on the Steering Committee of the Practice
Innovation Center at the American College of Physicians, and the Ambulatory
Care Performance Measures Steering Committee at the National Quality Forum.
Dima Turkmani
Dima Turkmani, MBA, MPH , is a project manager for the public reporting
of mortality measures special study at CFMC. She has worked on the hospital
tasks for the past three CMS Scopes of Work. Ms. Turkmani has worked extensively
with hospitals and partner organizations, and has previously served in
the capacity of “health data analyst”, “project coordinator,
and “quality improvement advisor” on other projects.
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Michael Uretz
Michael Uretz has been involved with all aspects of technology acquisition
and development for both large and small organizations for over 25 years.
He has worked with hundreds of vendors and negotiated numerous software,
hardware, and support agreements. Over the past few years, Michael has
specialized in helping administrators, practice managers, and physicians
select EHR vendors, structure and negotiate contracts, and insure projects
meet budget and timeline requirements. For the QIO community, Michael
has conducted a number of WEBEX conferences and is frequently asked to
conduct EHR Vendor Selection and contract negotiation seminars and workshops
for various organizations on both the state and national level. He is
the author of the CD “How to Survive Your EHR Contract”. In
addition to normal duties, he has been a member of the working committee
for EHR business practices based in Washington DC and was instrumental
in developing a standardized pricing framework for EHR purchase. Michael
is honored to have been chosen as a judge for the prestigious MSHUG EHR
Vendor Awards. He is presently Executive Director of The EHR Group, a
consultancy dedicated to providing education, tools, and consulting to
practices as they navigate through EHR vendor selection, contract negotiation
and implementation.
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Nancy West
Nancy West, MPH, RN, CPHQ, is currently a Clinical Consultant at Qualis
Health’s Seattle office. She is a registered nurse with broad experience
in clinical practice, health promotion, staff development and quality
improvement. She has received training from the Institute for Healthcare
Improvement Breakthrough Series College. Ms. West received her BS in
Nursing from the University Of Utah and her graduate degree from San Diego
State University. She recently received her CPHQ certification in Healthcare
Quality.
Theodore O. Will, MPA
Theodore O. Will serves as the Chief Executive Officer of IPRO, one of the
largest health care evaluation organizations in the country. Mr. Will has
been involved for more than 20 years in the management of health care
evaluation operations and establishing quality improvement initiatives
within the New York medical community. Providing leadership in a number of
national and state health care organizations, Mr. Will has served on the
American Health Quality Association (AHQA) Board of Directors and is a
member of the Chief Executive Officer Section of AHQA. He is a member of the
American Board of Quality Assurance and Utilization Review, a Diplomate of
the American College of Healthcare Executives, a Fellow of the New York
Academy of Medicine and he serves on the ACHE Regents Advisory Council. Mr.
Will was awarded the first Annual Healthcare Quality Improvement
Distinguished Executive Leadership Award. The award, which is sponsored by
the James Q. Cannon Memorial Endowment, was presented at the 1999 American
Health Quality Association Annual Session. Mr. Will is active in presenting
to medical, business, and consumer organizations the importance of
developing cooperative relationships among these groups in order to improve
quality health care practices statewide. He was instrumental in creating the
New York State Health Accountability Foundation, a public/private
partnership involving Fortune 500 corporations, that has published an annual
HMO Report Card and hosts a website at www.abouthealthquality.org. Mr. Will
received a Master's Degree in Public Administration, Health Policy, Planning
and Administration from New York University.
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