Hospital Care

Title:	St. Luke's Hospital: The Baldridge Challenges and Rewards
Date:	9/19/2003
Presenter:	Sherry Toigo, RN, MSN, St. Luke’s Hospital, St. Louis, Missouri
Description:	PowerPoint presentation from a plenary session discussing how St. Luke's Hospital has used the Malcolm Baldridge award criteria to implement quality improvement strategies designed to improve care, patient satisfaction and job satisfaction. Includes overview of the "dashboard" utilized by the organization, which was developed based upon the Kaplan and Norton organizational dashboard concept.
Keywords:	Baldridge Award, Kaplan and Norton organizational dashboard concept, performance improvement, hospital, health system
Title:	Quality Improvement Partnerships: The Future of Quality Improvement
Date:	9/19/2003
Presenter:	Stephen Jencks, MD, MPH, Centers for Medicare & Medicaid Services (CMS)
Description:	PowerPoint presentation describing CMS’ efforts to make greater use of effective partnerships to improve the quality of health care. Includes overview of the Surgical Infection Prevention Collaborative and the Surgical Care Improvement Project.
Keywords:	CMS, Surgical Infection Prevention Collaborative, Surgical Care Improvement Project, quality improvement techniques, partnerships, surgical complications, collaboration
Title:	Practical Implementation: Lessons Learned from the Implementation of Electronic Health Records
Date:	9/20/2003
Presenters:	Peter Basch, MD, MedStar Health, Mark Leavitt, MD, PhD, GE, and Bob Jesse, MD, PhD, Veterans Administration
Description:	PowerPoint presentation and PDF describing the realities of provider and practitioner concerns regarding the huge expense for IT products that are likely to evolve tremendously in the coming years. Includes specific experiences in facilitating and/or implementing EHRs in various health systems.
Keywords:	electronic health records, hospital setting, information technology, future technology