Leadership and Organizational Management

Title:	St. Luke’s Hospital: The Baldridge Challenges and Rewards
Date:	9/19/2003
Presenter:	Sherry Toigo, RN, MSN, St. Luke’s Hospital, St. Louis, Missouri
Description:	PowerPoint presentation from a plenary session discussing how St. Luke’s Hospital has used the Malcolm Baldridge award criteria to implement quality improvement strategies designed to improve care, patient satisfaction and job satisfaction. Includes an overview of the “dashboard”, which was developed based upon the Kaplan and Norton organizational dashboard concept.
Keywords:	Baldridge Award, Kaplan and Norton organizational dashboard concept, performance improvement, hospital, health system
Title:	Quality Incentives in Medicare: MedPAC Recommendations
Date:	9/20/2003
Presenter:	Karen Milgate, MedPAC
Description:	PowerPoint presentation describing the findings from MedPAC’s private sector interviews, barriers to implementing private sector models in Medicare, and the Commissions discussion and recommendations for implementing incentives in Medicare.
Keywords:	Medicare, MedPAC, recommendations for provider incentives, health system
Title:	Electricity or Drugs: Politics, Policy & Priorities
Date:	9/20/2003
Presenters:	Mark Boesen, PharmD, and Todd Ketch, The American health Quality Association
Description:	PowerPoint presentation providing a general overview of current major health care topics and an outlook for the future.
Keywords:	Health care policy, patient’s bill of rights, Congress, administration, advocacy, health quality

Title:	Building Accountability and Commitment
Date:	7/22/2004
Presenter:	Peter Block
Description:	PowerPoint presentation focusing on management methods for improving organization dynamics and applying transformational change.
Keywords:	Management, Transformation, Organizational Dynamics
Title:	Linking with Professional Societies' Quality Initiatives
Date:	3/11/2004
Presenters:	Robert O. Bonow, MD, Northwestern University Feinberg School of Medicine, Bruce Ferguson, MD, Society of Thoracic Surgeons, and Ralph Brindis, MD, American College of Cardiology
Description:	PowerPoint presentation describing the quality improvement strategies and plans for the future – how to close gaps in care, real-world implementation of practice guidelines and via results of ongoing registries, and how QIOs might assist national heart care organizations in promoting quality improvement.
Keywords:	quality improvement strategies, practice guidelines, national heart care organizations
Title:	Implications of the National Healthcare Quality Report
Date:	3/11/2004
Presenters:	Carolyn Clancy, MD, Agency for Healthcare Research and Quality [AHRQ]
Description:	PowerPoint presentation providing a brief background on why such a report is deemed necessary and outline how the NHQR will begin to track the quality of health care at the national level and the state level. Includes an overview of the factual content of the first report and a broad range of activities to assess and develop the various health care quality measures necessary for ongoing improvement in the design of the quality report.
Keywords:	health care policy, Congress, administration, health quality, National Healthcare Quality Report (NHQR)
Title:	Moving Beyond Medicare: Looking for Business Opportunities Outside QIO Work
Date:	3/12/2004
Presenters:	Arja Adair, MBA, CFMC, Marcia Petrillo, Qualidigm, Ted Will, MD, IPRO and Larry Pitman, KFMC
Description:	PowerPoint presentation assessing the specific steps to pursue to help a QIO diversify beyond QIO work with CMS. Includes discussion on the potential partners or collaborators to support the business opportunities outside of QIO work.
Keywords:	QIO, Medicare, business opportunities, QIO contract, partners, collaboration
Title:	The “100,000 Lives Campaign”
Date:	2/23/2005
Presenters:	Donald Berwick, MD, Institute for Healthcare Improvement (IHI)
Description:	PowerPoint presentation. Thanks in part to the efforts of our nation’s Quality Improvement Organizations, process improvement methods are maturing in health care, with a consequent unprecedented opportunity to speed effective changes into widespread practice. To bring this opportunity to the forefront, and to give it point and a deadline, the Institute for Healthcare Improvement in December, 2004, invited major stakeholders in American health care to join together in a “ campaign ” to save 100,000 lives, through rapid deployment of six, proven changes in clinical care that can avoid or delay needless deaths. The “100,000 Lives Campaign” will work to enable at least 1600 hospitals to undertake six, specific improvements within the next 18 months: (1) deployment of Rapid Response Teams, (2) increasing reliability of technically correct care for acute myocardial infarctions, (3) prevention of surgical site infections, (4) prevention of ventilator-associated pneumonia, (5) prevention of central venous line sepsis, and (6) adopting medication reconciliation processes are transition points in care. Dr. Berwick will explain the theory and strategy of the campaign , and recommend ways that QIO’s can help even more to achieve this important goal for health care providers throughout the country.
Title:	Case Studies of Organizational Models for HIE: The Rhode Island Quality Institute
Date:	5/26/2005
Presenters:	Laura Adams, President and CEO, Rhode Island Quality Institute
Description:	Powerpoint presentation using a Quality Improvement Organization and its work related to health information exchange as a case study to discuss two models of change: Diffusion of Innovations and Complex Adaptive Systems.
Keywords:	Health information exchange, regional health information organization, HIE, RHIO, change models, complex adaptive systems, CAS
Title:	California Regional Health Information Organization (CalRHIO)
Date:	5/26/2005
Presenters:	Jo Ellen Hylind Ross, President and CEO, Lumetra
Description:	Powerpoint presentation introducing a relatively new statewide health information organization for California , including its structure, funding, and projects.
Keywords:	Regional health information organization, RHIO, health data exchange, governance
Keywords:	“100,000 Lives Campaign”, QIOs, Rapid Response Teams, myocardial infarctions, surgical site infections, pneumonia, central venous line sepsis, medication reconciliation processes