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Quality Update for July 27, 2007


Quality Update for July 27, 2007

CMS Launches Enrollment Campaign for LIS Beneficiaries

HHS Awards Nearly $900 Million in Funding for Public Health Preparedness and Emergency Response

New AHRQ Resources to Help with Disaster Planning and Response Involving Nursing Homes

Demos in LA and Houston Target Home Health Agency Fraud

QIO Selected To Develop First Ever Quality Measures for Hospital Outpatient Settings

EHR Evaluation Manual: A New Resource Available for Objectively Evaluating EHRs

CMS Launches Enrollment Campaign for LIS Beneficiaries

Low income Medicare beneficiaries are the target of the most recent partnership outreach effort from the Centers for Medicare & Medicaid Services (CMS). At a recent event in Washington, CMS Acting Deputy Director Herb Kuhn announced a new initiative to get beneficiaries who qualify for low-income subsidies (LIS) enrolled in Medicare’s Part D drug benefit.

Ninety percent of Medicare beneficiaries have signed up to take advantage of the new drug benefit since enrollment began in late 2005. Many of the remaining 10% are beneficiaries who also qualify for LIS and will receive the most benefit from enrollment in the new Medicare benefit.

The outreach effort is similar in structure to the Healthier U.S. Initiative, which aims to get more beneficiaries to take advantage of the preventive benefits offered by Medicare. A toolkit of materials has been developed and regional offices are prepped to work locally with stakeholders.

The tools and resources that CMS’ network of national partners can use to locate and reach out to LIS beneficiaries include an interactive map on the CMS Web site that allows users to drill down to the county or zip code level to identify where LIS residents live. “This technology is going to give us all the tools we need to find the needle in the haystack [the 10% of beneficiaries not yet enrolled],” said Mr. Kuhn. The maps combine Medicare data with other federal and state data as well as census information to identify pockets of low income beneficiaries across the nation.

CMS hopes partners, including faith-based and community groups, will be able to use these materials on a local level to bring outreach efforts to LIS beneficiaries in their own environment. Some examples of typical outreach efforts Mr. Kuhn mentioned include: notices in grocery stores that take food stamps, information placed in school backpacks for children to take home to relatives, and mass transit advertising. Best practice information on outreach activities is being collected and will be provided to partner organizations.

Some of the resources currently available for partners include a photo novella written at the elementary school level, which is available in English and Spanish; other versions are in the works. CMS has also developed a list of ideas on innovative outreach tactics that partners may wish to use.

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HHS Awards Nearly $900 Million in Funding for Public Health Preparedness and Emergency Response

The Department of Health and Human Services (HHS) has awarded $896.7 million to states, territories, and four metropolitan areas to improve and sustain their ability to respond to public health emergencies such as terrorism, pandemic influenza, and other naturally-occurring events.

The Centers for Disease Control and Prevention (CDC) will coordinate the funding, which includes:

  • $175 million for pandemic influenza preparedness to assist public health departments in their pandemic influenza planning efforts.
  • $57.3 million to support the Cities Readiness Initiative (CRI), which is designed to ensure that selected cities provide oral medications during a public health emergency to 100 percent of their affected populations.
  • $35 million to improve the early detection, surveillance, and investigative capabilities of poison control centers to provide information to health care providers and the public to respond to chemical, biological, radiological, and nuclear events.
  • $5.4 million is specifically allocated for states bordering Mexico and Canada (including the Great Lakes States) for the development and implementation of a program to provide effective detection, investigation, and reporting of urgent infectious disease cases in the three nations’ shared border regions.

These funds are in addition to the $430 million made available late last month to strengthen the ability of hospitals and other health care facilities to respond to bioterror attacks, infectious diseases, and natural disasters that may cause mass casualties.

“The funding represents another step in our nation’s effort to increase our state and local public health preparedness and emergency response capabilities,” HHS Secretary Leavitt said. “It allows state, local, territorial, and tribal public health jurisdictions to build upon preparedness gains that have been made over the past five years of federal funding.”

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New AHRQ Resources to Help with Disaster Planning and Response Involving Nursing Homes

The Agency for Healthcare Research and Quality (AHRQ) recently released two new resources designed to support local/regional planning and response efforts specific to the elderly population in the event of a bioterrorism or other public health emergency.

The “Emergency Preparedness Atlas: U.S. Nursing Home and Hospital Facilities” includes six case studies from North Carolina, Oregon, Pennsylvania, southern California, Washington, and Utah. Each case study includes a series of maps depicting the locations and capacity of nursing homes and hospitals as well as their geographic relationship to a variety of emergency management and bioterrorism preparedness regions such as HAZMAT response regions, emergency management regions, and Red Cross chapters. In addition to the case studies, the Atlas includes maps with the location and size of hospitals and nursing homes in all 50 states and the District of Columbia.

Representatives of the six case study states also participated in a series of focus groups to discuss disaster- and bioterrorism-related planning activities in nursing homes. The results are available in the companion report, “Nursing Homes in Public Health Emergencies,” which addresses the roles that nursing homes could play in regional preparedness.

“States, local communities and other planners need accurate and reliable information about nursing homes and other facilities that care for some our nation’s most vulnerable citizens,” said AHRQ Director Carolyn M. Clancy, MD. “This new resource can help stimulate productive discussions among planners to further our nation’s preparation and response efforts.”

The Atlas and report were developed for AHRQ by RTI International. Both can be found online at
http://www.ahrq.gov/prep/nursinghomes/atlas.htm and http://www.ahrq.gov/prep/nursinghomes/report.htm.

More information about AHRQ’s emergency preparedness resources is available at: http://www.ahrq.gov/prep/

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Demos in LA and Houston Target Home Health Agency Fraud

Department of Health and Human Services (HHS) Secretary Michael Leavitt recently announced a demonstration project in Los Angeles and Houston designed to protect Medicare beneficiaries from fraudulent Home Health Agency (HHA) providers.

Over the past year, the Centers for Medicare & Medicaid Services (CMS) and the HHS Office of Inspector General have identified and documented a significant number of problems involving HHAs in the greater Los Angeles and Houston areas. Under the rules of the demonstration project, HHAs in those areas are required to immediately resubmit applications to be considered a qualified Medicare HHA. Those who fail to reapply within 60 days will have their Medicare billing privileges revoked.

Also, home health care providers that fail to report a change in ownership or change of address; have owners, partners, directors, or managing employees who have had a felony conviction within the last 10 years; or no longer meet each and every provider enrollment requirement will have their billing privileges revoked. In addition the demonstration will require a State survey for any HHA that changed ownership within the last two years.

“HHS is working to protect the public from fraud by stopping it before it happens,” Secretary Leavitt said. “Our joint effort with the Department of Justice shows that we have zero tolerance for those who would prey on the system. This demonstration project works to bar unlawful Home Health Agencies from entering the Medicare billing system.”

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QIO Selected To Develop First Ever Quality Measures for Hospital Outpatient Settings

Under a new contract with the Centers for Medicare & Medicaid Services (CMS) the Oklahoma Foundation for Medical Quality (OFMQ) will collaborate with The Joint Commission to develop the first national standardized quality measures to assess performance in hospital outpatient facilities. The measures will be used by CMS for public reporting, performance-based financial incentives, and quality improvement.

The Tax Relief and Health Care Act of 2006 provides for the development of measures to assess the quality of care furnished by hospital outpatient settings, which may include emergency rooms, hospital-affiliated clinics, and ambulatory surgery facilities. Adding performance measures for the hospital outpatient setting is part of the continual trend toward transparency in health care, making information on quality and cost available to the public.

“We are pleased to contribute our expertise in such a significant way to health care quality improvement,” said Claudette Greenway, RN, MBA, and Chief Operations Officer at OFMQ. “Part of our role is to facilitate collaboration among experts to ensure appropriate and effective measurement. We appreciate working in concert with The Joint Commission to establish consensus-based measures,” she said.

“The Joint Commission welcomes the opportunity to formally collaborate on measure development with Oklahoma Foundation for Medical Quality,” said Jerod M. Loeb, PhD, The Joint Commission’s Executive Vice President for Quality Measurement and Research. “This project is a critical component in the evolving national performance measurement landscape,” he said.

The contract calls for the development of technical specifications and pilot test of an initial set of five measures to be released this summer. These measures were prioritized from a list of CMS-proposed measures based on several criteria, including their importance to quality performance, scientific reliability and validity, usefulness to consumers and purchasers in decision making, and feasibility of data collection.

“We like to see alignment with existing measures that have proven to be effective,” said Dale Bratzler, DO, MPH, QIOSC Medical Director for OFMQ. “We’re looking at populations and conditions that we can easily identify and where opportunity for improvement exists, such as in heart failure, pneumonia, and surgical infection. Improving quality of care in these areas has the potential to impact millions of Americans,” he added.

Inpatient hospitals have publicly reported performance data on heart and pneumonia care since 2004, and in 2006 added measures for surgical infection prevention.

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EHR Evaluation Manual: A New Resource Available for Objectively Evaluating EHRs

A new book published by the American Health Information Management Association (AHIMA) captures more than four years worth of resources developed by Advocates for Documentation Integrity and Compliance (ADIC) on medical-legal pitfalls for electronic health records and how to avoid them.

ADIC principals Dr. Reed Gelzer and Patricia A. Trites have been researching, presenting, and publishing on these topics for four years. The resulting book entitled “How to Evaluate Electronic Health Record Systems,” is a step-by-step manual for evaluation, including test vignettes, grading and scoring tools, as well as tools for managing the comparative assessment of multiple EHRs in a rigorous due-diligence process intended to provide users with means and referenced criteria for creating objective comparisons of EHRs on the basis tested functions. All these tools are also provided in electronic form so that users can input their own priorities and requirements in their evaluation or assessment processes.

The book is intended to address the current difficulty of both selecting EHRs and also making sure that EHRs are used correctly and properly. Even the best designed EHR can be used in a way that can cause difficulty if the documentation is ever challenged by a payer for validity or in court. Some EHRs do not yet even have the basic functions present to support basic validity requirements and so require additional steps to comply with current regulations. The primary criteria for validity are the Federal Rules of Civil Procedure (recently updated in December 2006) that determine what constitutes a valid business record (of which a medical record is one type) for purposes of admissibility. Also highlighted in the book are references to CMS and other payer guidance on the appropriate (or warnings about inappropriate) use of EHRs.

Audit, authorship, amendment/correction, and coding functions are covered in depth and additional areas are covered in overview. The first four are emphasized because the authors found that if these functions (in order of importance) were well supported in an EHR, the likelihood that the rest of the functions were sound were higher. While EHR product certification will eventually include these basic functions, they don’t currently, which makes it critical that EHR purchasers and users include this in their due diligence processes and in the practice compliance procedures as well.

Further information about the book can be found at the Bookstore section of the American Health Information Management Association website at http://www.ahima.org/ under Professional Development.

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