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Quality Update for November 2, 2007

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Quality Update for May 4, 2007


Quality Update for May 4, 2007

JCAHO Changes Timing of Antibiotics for Pneumonia

CMS Issues Guidance on Requirements for Hospital Emergency Services

U.S. Joins International Effort to Standardize Medical Terminology

Proposed Rule Adds Quality Measures to HH Reporting, Refines Payment System

HHS Establishes New Office to Manage Public Health Emergencies

Statistical Brief Details ADEs in Hospitals

AHRQ Vacancy Announcements Posted

Report: Early Lessons on High-Performance Networks

CCHIT Certifies New Products

JCAHO Changes Timing of Antibiotics for Pneumonia

The April 25th JAMA article, “JCAHO Tweaks Emergency Departments’ Pneumonia Treatment Standards,” discusses changes to the timing of antibiotic administration for patients diagnosed with community acquired pneumonia. The change took effect in April.

Previously, patients diagnosed with pneumonia were to receive antibiotic administration within four hours of presentation. Now, the JCAHO standards call for antibiotic administration within six hours. The four-hour time frame did not reflect real world capabilities, even for high performing hospitals, said experts. Physicians also expressed concern that the tight time requirements could be leading to inappropriate antibiotic administration.

In addition to changes in timing, JCAHO will also now allow physicians to use a new data element, “diagnostic uncertainty,” if the patients’ diagnosis of pneumonia was not clear at arrival. Cases reflecting this data element will not be included in determining adherence to antibiotic timing standards.

Dale Bratzler, DO, MPH, Medical Director at the Oklahoma Foundation for Medical, the state’s QIO, told JAMA readers that timing is an important measure of quality and also serves as a catalyst for change in the way hospitals process patients. “Many hospitals have addressed systems of care to improve patient flow in the emergency department and have focused on reducing unnecessary waiting for diagnostic tests and treatment,” said Bratzler. “We do know that hospitals have gradually improved performance on this measure and have often done so by reducing unnecessary delays in the systems of care.”

The article is available at: http://jama.ama-assn.org/content/vol297/issue16/index.dtl

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CMS Issues Guidance on Requirements for Hospital Emergency Services

The Centers for Medicare & Medicaid Services recently issued guidance to hospitals on emergency services requirements under the agency’s Conditions of Participation (CoP), minimum standards which all hospitals must meet in order to quality for Medicare payments. The guidance does not apply to critical access hospitals (CAHs), which are subject to separate regulation.

The April 26 announcement in a Survey and Certification letter reiterates Medicare’s long-standing requirement that nearly all hospitals including specialty hospitals and others without emergency departments -- have appropriate policies and procedures in place to address individuals’ emergency care needs 24 hours per day, 7 days per week. Three key requirements of the CoP are: capability to appraise the emergency situation, provide initial treatment, and refer when appropriate. In announcing the policy, CMS said that hospitals are not permitted to “to rely upon 9-1-1 services as a substitute for the hospital’s own ability to provide these services.”

“Any hospital participating in Medicare, regardless of the type of hospital and apart from whether the hospital has an emergency department must have the capability to provide basic emergency care interventions,” said Leslie V. Norwalk, Esq., Acting Administrator of the Centers for Medicare & Medicaid Services. “The guidance we are issuing today is part of an overall strategy to ensure quality care by assuring the rapid response to emergencies for all people with Medicare.”

The CMS guidance follows an April 2 article in The New York Times titled, “Some Hospitals Call 911 to Save Their Patients,” which detailed how one hospital’s staff called 9-1-1 for emergency assistance when a post-operative patient deteriorated and no physician was on site to help.

Read the Survey and Certification letter at: http://www.cms.hhs.gov/SurveyCertificationGenInfo/downloads/SCLetter07-19.pdf

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U.S. Joins International Effort to Standardize Medical Terminology

Health and Human Services (HHS) Secretary Mike Leavitt recently announced that the United States is one of nine charter members of the new International Health Terminology Standards Development Organisation (IHTSDO), an international effort to encourage more rapid development and worldwide adoption of standard clinical terminology for electronic health records.

As a basis for standard international terminology, IHTSDO (http://www.ihtsdo.org/members/) acquired Systemized Nomenclature of Medicine Clinical Terms (SNOMED CT) from the College of American Pathologists (CAP). SNOMED CT is a designated U.S. standard in several interoperability specifications identified by the Health Information Technology Standards Panel and has been available free-of-charge to everyone in the U.S. since 2003 through the National Library of Medicine (NLM).

Under the new arrangement, the NLM (which serves as the U.S. member of IHTSDO) will continue to distribute SNOMED CT through its Unified Medical Language System, which incorporates, links, and distributes in a common format more than 100 biomedical and health vocabularies and classifications. The CAP will support IHTSDO operations through an initial three-year contract and provide SNOMED-related products and services as a licensee of the terminology. IHTSDO will assume responsibility for the ongoing maintenance, development, quality assurance, and distribution of SNOMED CT.

“Current and potential U.S. users of SNOMED CT will gain some immediate benefits under the new uniform international license terms that will now govern use of SNOMED CT worldwide,” HHS National Coordinator for Health Information Technology Robert Kolodner, MD, said. “A single license will cover all types of use in both member and non-member countries, with fees applying only to some types of distribution or use in non-member countries.”

“This use of a standard terminology will enable the use of health information across borders, facilitate public health surveillance and support evidence-based research,” said Secretary Leavitt.

Other charter members of IHTSDO represent Australia, Canada, Denmark, Lithuania, the Netherlands, New Zealand, Sweden, and the United Kingdom. Membership is open to all countries. Details of the U.S. impact of the change in ownership of SNOMED CT and information about obtaining access to it may be found at: http://www.nlm.nih.gov/snomed

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Proposed Rule Adds Quality Measures to HH Reporting, Refines Payment System

The Centers for Medicare & Medicaid Services seeks to add measures to data reporting requirements for home health agencies (HHAs) and continue incentives for reporting in a new proposed rule. An official Notice of Proposed Rule Making was published in the Federal Register on May 4, 2007. The comment period for this proposal will close on June 26, 2007.

HHAs currently collect and report Outcome and Assessment Information Set (OASIS) data to CMS and the agency proposes to continue using this system to avoid placing any additional reporting burden or related costs on providers. The proposed rule adds two new National Quality Forum-endorsed measures to the 10 that are currently reported: emergent care for wound infections - deteriorating wound status and improvement in status of surgical wound. (HHA data on nationally accepted and approved quality measures is publicly reported on Medicare’s Home Health Compare Web site located at www.medicare.gov.)

Under the proposed rule, HHAs that submit the required quality data would receive payments based on the proposed full home health market basket update of 2.9 percent for CY 2008. If a HHA does not submit quality data, the home health market basket percentage increase would be reduced by 2 percentage points to 0.9 percent for CY 2008.

The proposed rule reflects the first refinements to the Medicare home health prospective payment system (HH PPS) since 2000 and is estimated to provide an additional $140 million in payments to home health agencies in CY 2008, CMS said in a press release. Such refinements include changes in episode payment and the case-mix regression model to more accurately reflect the care provided.

CMS posted the proposed rule in advance of Federal Register publication. It is available at: http://www.cms.hhs.gov/HomeHealthPPS/downloads/CMS-1541-P.pdf. A side-by-side fact sheet showing the differences between the current HH PPS and CMS’ proposed refinements and updates is available at: http://www.cms.hhs.gov/apps/media/fact_sheets.asp.

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HHS Establishes New Office to Manage Public Health Emergencies

Health and Human Services Secretary Leavitt has announced the establishment of a new office to manage emergent public health threats. The Biomedical Advanced Research and Development Authority (BARDA) will reside under the HHS Assistant Secretary for Preparedness and Response and its director will report to the Assistant Secretary.

BARDA will provide an integrated, systematic approach to the development and purchase of the necessary vaccines, drugs, therapies and diagnostic tools for public health medical emergencies. BARDA will incorporate all the programs, mission responsibilities and organizational functions previously housed in the HHS Office of Public Health Emergency Medical Countermeasures, which will be subsumed in the reorganization process.

The establishment of this office will “help further the department’s efforts to bridge the gap between the National Institutes of Health’s research and development programs and Project BioShield,” said Secretary Leavitt.

Under a revised 8th Scope of Work contract, QIOs are to serve as public health intermediaries to disseminate information and messages from CMS to local entities in the event of a pandemic flu outbreak.

AHRQ issues emergency response planning tool for hospitals
AHRQ recently released a Web-based downloadable questionnaire (http://www.ahrq.gov/prep/cbrne/) that state agencies and others can use to help hospitals and other health care facilities plan and evaluate their readiness for a public health emergency involving a chemical, biological, radiological, nuclear, or explosive event. The questionnaire addresses eight areas: administration and planning; education and training; communication and notification; patient capacity; staffing and support; isolation and decontamination; supplies, pharmaceuticals and laboratory support; and surveillance. The survey is a collaborative effort between AHRQ and the Health Resources and Services Administration.

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Statistical Brief Details ADEs in Hospitals

AHRQ recently released a statistical brief from the Healthcare Cost and Utilization Project titled, “Adverse Drug Events in U.S. Hospitals, 2004.” Highlights from the report include:

  • Adverse Drug Events (ADEs) occur in about 3.1 percent of all hospital stays.
  • Most ADEs (90.3 percent) were adverse effects of drugs properly administered.
  • About 8.6 percent of ADEs were due to drug poisoning: accidental overdose, wrong drugs given or taken, or drugs taken inadvertently.
  • Older patients were more likely to experience adverse effects; younger patients were more likely to have poisoning.
  • Drugs most commonly associated with ADEs were: corticosteroids, anticoagulants, anti-cancer and immunosuppressant agents, opiates, and analgesics and fever reducers.

Read the full report at: http://www.hcup-us.ahrq.gov/reports/statbriefs/sb29.jsp

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AHRQ Vacancy Announcements Posted

AHRQ is seeking applicants for the positions of Director, Center for Quality Improvement and Patient Safety (CQuIPS), and Director, Center for Primary Care, Prevention, and Clinical Partnerships (CP3). CQuIPS works to improve the quality and safety of our health care system through evidence-based research, synthesis, and practical implementation of evidence-based tools, products, strategies and interventions. CP3 expands the knowledge base for clinicians, health care organizations and patients to assure the translation of new knowledge and systems improvement into primary care practices. The Center also supports and conducts research to improve the access, effectiveness, and quality of primary and preventive health care services by working closely with clinician groups and other primary care-associated organizations to assure the implementation of that knowledge into practice, the use of health information technology to improve health care, and the evaluation/diffusion of effective health information technology tools into clinical practice.

Both announcements are on the www.usajobs.gov Web site. To read the CQuIPS announcement, search for AHRQ-2007-0001; to read the CP3 announcement, search for AHRQ-2007-0002.

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Report: Early Lessons on High-Performance Networks

A recently released report by the Center for Studying Health System Change (HSC) provides early lessons learned from 20 organizations in the development of high-performance health networks.

High-performance networks are an attempt by health plans to encourage enrollees to choose physicians who score well on efficiency and quality measures. The hope is that if these networks influence enough enrollees to shift to higher-performing providers, physicians losing market share might be motivated to improve efficiency and quality to better compete.

The study, “Performance Health Plan Networks: Early Experiences,” shows that physicians are generally skeptical of high-performance networks and commonly complain of lack of communication from health plans. Physicians also questioned the methodologies used to determine high-performance designations and lack of standardization. Early lessons include:

Communication with providers—Several plan executives noted the importance of working with and educating physicians months in advance of either going into a market or introducing a new product or initiative. As one physician representative commented, “If you don’t include your soldiers who deliver your care during the development and vetting of the product, then you lose from the beginning.”

Costs and quality both key—nearly all respondents said that the success of high-performance networks is dependent on an assessment of both costs and quality since high quality care can be delivered inefficiently. Respondents all agreed that improved data are needed.

Standardized industry measures—respondents discussed the need for the industry to move toward more uniform standards of provider performance measurement. One plan executive, for example, expressed concern that physician quality determinations should not be based exclusively on data one plan holds. He commented further that industry collaboration from both the public and private sectors is needed to make informed decisions about the quality of a practicing physician.

Purchaser support—employers are often reticent about getting involved. As one plan executive commented, “The most fascinating piece of this is that the employer wants it, the health plan builds it, implements it, and then the health plan gets the heat, and the employers who wanted it duck and cover.”

Read the report at: http://www.hschange.org/CONTENT/929/

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CCHIT Certifies New Products

The Certification Commission for Healthcare Information Technology (CCHIT) recently certified 30 additional electronic health record (EHR) products for office-based physicians. A total of 81 products have been certified since the program began one year ago. All certified products are listed on www.cchit.org.

Mark Leavitt, MD, PhD, Certification Commission chairman commented on the diversity of companies applying for certification, “A healthy percentage of them are small – under $1 million in revenues – while on the opposite end of the spectrum we see one of the country’s largest organizations, the Department of Defense. There are commercial as well as nonprofit entities, internally developed systems, even open source software projects.”

CCHIT began accepting applications for certification of ambulatory EHRs under the 2007 criteria on May 1. Among a number of new requirements this year, systems must be able to send prescriptions and refills to pharmacies electronically and electronically receive standards-based lab result messages. “This year’s new requirements go a long way toward more complete interoperability of EHRs and health information networks in the years ahead,” Certification Commission executive director, Alisa Ray, said. Final criteria for 2007 ambulatory certification, along with test scripts, a revised handbook, and contract agreement are available at www.cchit.org.

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