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Quality Update for February 2, 2006


Quality Update for February 2, 2006

Report Finds QI Efforts Improve Antibiotic Prescribing

AHQA Adopts Standards for QIO Organizational Integrity

CMS Revises PRVP Instructions, Includes QIO Language

Leavitt Announces Pilot Project to Test Initial e-Rx Standards

Former AMA President Joins HealthInsight as Medical Director

ACP Recommends Reforms to Save Primary Care, Development of ‘Advanced Medical Home’

Katrina Phoenix Advisory Board Wins January 2006 Spirit of HIMSS Award

AHCA/NCAL Seeking Board Examiners

AHIMA Sponsors Health Information Privacy and Security Week

Report Finds QI Efforts Improve Antibiotic Prescribing

The fourth volume of the Closing the Quality Gap series released in January by the Agency for Healthcare Research and Quality’s (AHRQ) Evidence-based Practice Center at Stanford-USCF shows that quality improvement interventions can reduce unnecessary prescribing of antibiotics by nearly 9% and increase appropriate prescribing by 10%. No individual quality improvement strategy was found to be more effective than another, but “active clinician education may be more effective than passive education.”

The report, “Closing the Quality Gap: A Critical Analysis of Quality Improvement Strategies: Volume 4—Antibiotic Prescribing Behavior,” examined the effects of quality improvement strategies on antibiotic prescribing patterns. Researchers studied both inappropriate treatment, such as ordering antibiotics for viral illnesses, and inappropriate selection, such as unnecessarily prescribing broad-spectrum antibiotics. The quality improvement strategies identified in the report were: clinician education, patient education, provision of delayed prescriptions, audit and feedback, clinician reminders, and financial or regulatory incentives.

Researchers primarily focused on acute illnesses in the outpatient setting, particularly acute respiratory infections (ARIs), which account for the majority of antibiotic prescribing. They found that quality improvement interventions targeting ARI “may exert a greater effect on overall prescribing than interventions targeting specific types of acute respiratory infections.”

The report is available online at: http://www.ahrq.gov/downloads/pub/evidence/pdf/medigap/medigap.pdf. Print copies can be obtained through AHRQ at 800-358-9295 or ahrqpubs@ahrq.gov. For more information, contact Marion Torchia at mtorchia@ahrq.gov or 301-427-1399.

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AHQA Adopts Standards for QIO Organizational Integrity

AHQA has publicly released its new policy, “Standards for Organizational Integrity of AHQA Institutional Members,” calling for QIO boards to adopt standards that will assure that all QIOs conform to the highest standards for business practices, governance, and public accountability.

The policy was approved by the AHQA Board of Directors in late December. In a subsequent letter accompanying the new policy, David Schulke, AHQA EVP, and Jonathan Sugarman, MD, MPH, AHQA President, asked individual QIO boards to pledge adherence to the new standards. As of press time, the new policy has been approved by 22 QIO boards with Medicare contracts in 29 states.

The policy calls for QIOs to “embrace and promptly implement” new standards of conduct regarding: board member and executive compensation; travel expenses; conflict of interest; and structure, composition, and independence of boards. “Most QIOs already follow these standards,” said Dr. Sugarman, “Now we are asking that all QIOs publicly endorse and fully comply with this policy.”

Among other things, the policy asks every individual QIO board to:

  • Seek to “ensure a high level of consumer and other stakeholder representation on its governing board,” ensure that at least one-third of the board members are not compensated as employees or contractors of the QIO, and find ways to “continuously infuse board deliberations with new and different perspectives.”
  • Implement policies to meet the IRS’ highest voluntary standard of reasonableness for compensation of board members and executives.
  • Adopt and enforce performance standards for attendance and performance of board members, and establish procedures for removing board members whose services “are no longer sufficient.”
  • Ensure that all travel, whether for Medicare work or other customers, is done in a “cost effective manner,” by developing clear guidance on the types of allowable expenditures, define documentation required for reimbursement, and prohibit reimbursing expenses for spouses or dependents that travel with QIO staff or executives.
  • Adopt policies to implement IRS model guidelines to prevent any real or apparent conflict of interest that may arise from business relationships outside their Medicare contracts.

“Adoption of these standards by every QIO will demonstrate to the public that QIOs are committed to fiscal integrity, and accountability to a broad array of stakeholders. This is just the first step. We are preparing a number of additional far reaching proposals for improving QIO service to the public and for modernizing the work of the program,” said Schulke.

Read the full policy document at: http://www.ahqa.org/pub/uploads/AHQA_Governance_PolicyStmt_051222.pdf

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QIO Boards Approve New Policy
Approval of the new AHQA policy is ongoing as individual QIO boards continue to meet. As of February 2nd, 22 of the 40 AHQA Institutional Members (representing CMS contract in 29 states) have adopted the new standards. They include (in chronological sequence of formal adoption):

Qualis Health (ID, WA)
Health Care Excel (IN, KY)
Q Source (TN)
HealthInsight (NV, UT)
LHCR (LA)
Acumentra (OR)
Lumetra (CA)
HQSI (NJ)
KFMC (KS)
Mountain Pacific Quality Health Fdn (AK, HI, MT, WY)
IFMC (IA, IL)
Primaris (MO)
IPRO (NY)
CFMC (CO)
AQAF (AL)
MetaStar (WI)
CIMRO (NE)
MPRO (MI)
TMF HQI (TX)
Stratis Health (MN)
AFMC (AR)
VHQC (VA)

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CMS Revises PRVP Instructions, Includes QIO Language

In a December 23rd, 2005 memo, the Centers for Medicare and Medicaid Services (CMS) rescinded its November 2 statement and instructions regarding the Physician Voluntary Reporting Program (PVRP). The effective date of changes was January 1, 2006; implementation of this new program began on January 3, 2006.

The new policy notes that:

“The G-codes are an interim step until electronic submission of clinical data through EHRs replaces this process. Medicare expects to work with some physician groups that have already adopted EHRs to assist with this transition.

Medicare’s contracted Quality Improvement Organizations (QIOs) are helping physicians move toward a more dynamic and evolving public reporting and pay-for-performance quality improvement environment. In specific, QIOs are providing assistance to help physicians create systems so that the measures can be more easily reported.”

Shortly after CMS’ announcement of PVRP in November, 2005, AHQA met face-to-face with CMS officials Barry Straube, MD, and Bill Rollow, MD, MPH to express concern that structuring a physician quality reporting program on paper-based claims and G-codes would undermine physicians’ willingness to invest in electronic health records. “The perception that future pay-for-performance would follow the same path as the paper-based PRVP could seriously impact QIOs’ ability to work with providers to reach their 8th SOW goals,” said Christine Bechtel, AHQA Director of Government Affairs.

AHQA urged CMS in that meeting and in subsequent encounters to revise existing PVRP language to clarify that the collecting of quality data via paper claims and G-codes is a temporary measure and future collection of quality data for reporting or payment purposes would be based on electronic health records. AHQA also requested that CMS highlight the availability of QIO assistance to physicians for adoption of electronic health records. Subsequent to these efforts, significant changes were included in the new PVRP instructions.

The new PRVP instructions are available online at: http://www.cms.hhs.gov/Transmittals/Downloads/R35DEMO.pdf. CMS has also published a revised Medlearn Matters article (MM 4183) titled “Physician Voluntary Reporting Program (PVRP) Using Quality G-Codes” at: http://www.cms.hhs.gov/MedlearnMattersArticles/downloads/MM4183.pdf. Medlearn Matters is a series of prepared articles designed to inform physicians, providers, and the health care community about the latest changes to Medicare. The same language regarding use of G-codes as an interim step is not included in this publication.

“We are pleased that CMS has clarified this aspect of PVRP and we will continue to push for consistency throughout all the agency’s publications on this program,” said Bechtel.

For more information, contact Christine Bechtel at cbechtel@ahqa.org.

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Leavitt Announces Pilot Project to Test Initial e-Rx Standards

Department of Health and Human Services Secretary Mike Leavitt announced the launch of a pilot project to test initial standards for electronic prescribing at the third meeting of the American Health Information Community. The pilot project is a joint effort by the Centers for Medicare & Medicaid Services and the Agency for Healthcare Research and Quality.

The pilot project includes four teams that have been awarded a total of nearly $6 million for the remainder of 2006 to:

  • Measure the impact of electronic prescribing data transmission systems on patient safety and quality of care.
  • Test interoperability with three “foundation standards” that were adopted on November 1, 2005.
  • Test new standardized ways of naming clinical drugs and their ingredients, and providing instructions for patients on how to take their medications.
  • Assess changes in workflow in pharmacies and physician offices that may demonstrate a return on investment resulting from e-prescribing.

These initial standards involve transactions that will support not only electronic prescribing itself but also will provide additional related information to help improve quality and lower costs. For example, the standards in the e-prescribing pilot will enable physicians to obtain formulary information and medication history.

The four teams involved in the pilot project are: RAND Corporation, Brigham and Women’s Hospital, SureScripts, and Achieve Healthcare Information Technology.

American Health Information Community was convened in September 2005 by Leavitt with the directive to advise HHS and its agencies on the implementation of electronic health records including such issues as interoperability, privacy, and security.

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Former AMA President Joins HealthInsight as Medical Director

John C. Nelson, MD, MPH, former President of the American Medical Association (AMA) is now Medical Director at HealthInsight, the QIO for Utah and Nevada. As Medical Director, Dr. Nelson will share responsibility with HealthInsight’s leadership in promoting transformational improvements in health care and support the teams that work with physicians, hospitals, and other health care providers to assure that their quality improvement programs and activities have a sound basis in clinical science.

In addition to holding leadership positions with the AMA for more than a decade, Dr. Nelson served on the National Advisory Committee for the Agency for Healthcare Research and Quality. He was recently appointed to the Medicaid Advisory Commission. Dr. Nelson is also former deputy director of Utah’s Department of Health and has served on the governor’s task forces on child abuse and neglect and teenage pregnancy prevention. He is former president of the Utah Medical Association and the Salt Lake County Medical Society.

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ACP Recommends Reforms to Save Primary Care, Development of ‘Advanced Medical Home’

In a January 30 report, the American College of Physicians (ACP), the nation’s largest specialty society, suggests that primary care “is at grave risk of collapse due to a dysfunctional financing and delivery system,” and that without “immediate and comprehensive reforms” the nation will see “higher costs, greater inefficiency, lower quality, more uninsured persons, and growing patient and physician dissatisfaction.” The report The Impending Collapse of Primary Care Medicine and Its Implications for the State of the Nation’s Healthcare, outlines a number of policy positions that ACP believes will rescue primary care and preserve access to needed medical care for the nation’s aging population.

At the heart of these recommendations is a call for a comprehensive public policy initiative that would fundamentally change the way that primary care and principal care (whether provided by primary care or specialty care physicians) are delivered to patients by linking patients to a personal physician in a practice that qualifies as an advanced medical home.

The ACP defines the Advanced Medical Home as a medical practice that “acknowledges that the best quality of care is provided not in episodic, illness-oriented, complaint-based care—but through patient-centered, physician-guided, cost-efficient, longitudinal care that encompasses and values both the art and science of medicine.” ACP suggests that the Advanced Medical Home consist of seven primary attributes:

  1. Using evidence-based medicine and clinical decision support tools to guide decision-making at the point-of-care based on patient-specific factors;
  2. Organizing the delivery of that care according to the Chronic Care Model (CCM), and using core functions of the CCM to provide enhanced care for all 30 patients with or without a chronic condition;
  3. Creating an integrated, coherent plan for ongoing medical care in partnership with patients and their families;
  4. Providing enhanced and convenient access to care not only through face-to-face visits, but via telephone, email and other modes of communication;
  5. Identifying and measuring key quality indicators to demonstrate continuous improvement in health status indicators for individuals and populations treated;
  6. Adopting and implementing technology to promote safety, security, information exchange and portals for patient access to their health information; and
  7. Participating in programs that provide feedback and guidance on the overall performance of the practice and its physicians.

In its January 30 report calling for the rescue of primary care, the ACP also recommends fundamental changes in third party financing, reimbursement, coding, and coverage policies to support practices that qualify as advanced medical homes; fundamental changes in workforce and training policies to assure an adequate supply of physicians who are trained to deliver care consistent with the advanced medical home model, including internists, and family physicians; further research on the “Advanced Medical Home” model and a revised reimbursement system to support practices structured according to this model; and pilot testing of the Advanced Medical Home model by Medicare and other payers “with a revised reimbursement system that recognizes the value of physician-guided care coordination.”

For more information on ACP’s policy recommendations and the Advanced Medical Home, visit: http://www.acponline.org/hpp/statehc06.htm

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Katrina Phoenix Advisory Board Wins January 2006 Spirit of HIMSS Award

H. Stephen Lieber, President and CEO, HIMSS, presented the HIMSS Spirit Award to the Katrina Phoenix Advisory Board (Advisory Board) during its monthly strategic planning call. The Spirit of HIMSS Award, given to a HIMSS member every month, recognizes those members who truly exemplify the spirit of HIMSS through their volunteer efforts within the society. The Advisory Board includes AHQA Director of Government Affairs, Christine Bechtel, and the Quality Improvement Organizations (QIOs) from the states of Louisiana, Mississippi, and Alabama, which helped identify physician practices in need of assistance in the affected areas. Also serving on the board are several organizations providing clinical and redesign expertise for health information technology, such as the American Medical Association and the American College of Physicians.

Leiber noted in presenting the award that this is the first time a group, rather than an individual, has been the Award recipient. HIMSS commended the Advisory Board for its dedication in pressing forward to solicit vendor donations and match to these to practices in need, along with physician and practice redesign consulting mentoring.

“With HIT adoption being a federal priority for improving the present and future state of health care in the gulf coast region, HIMSS in partnership with the QIOs, is a true grass roots effort. Katrina Phoenix will not only help physicians be better prepared for any future disasters, but it will also help substantiate the case for the EMR and improve care. Many thanks to the Advisory Board for making the Katrina Phoenix project a reality,” said David Collins, HIMSS, Manager, Ambulatory, Healthcare Information Systems.

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AHCA/NCAL Seeking Board Examiners

The American Health Care Association and National Center for Assisted Living are seeking Board Examiners for their annual quality award. Positions are available for Step I, II, and III examiners.

The AHCA/NCAL Quality Award is a profession-based award program that recognizes organizational excellence via applicant response to hybrid versions of the Malcolm Baldrige National Quality Award criteria. “AHCA/NCAL is particularly interested in having QIOs serve as reviewers,” said Dave Adler, AHQA Director of Government Affairs.

Members are chosen based on expertise in the quality discipline, success in leadership of award-recipient facilities, interest in systematic quality improvement, and other salient factors. For more information on qualifications of Board Examiners, visit: http://www.ahca.org/quality/award_become_examiner.htm

If you are interested in serving as an examiner please contact Tim Case, Quality Award administrator, at tcase3362@charter.net, or Chris Condeelis, AHCA Senior Director of Quality and Professional Development, at ccondeelis@ahca.org. For more information on the awards, go to http://www.ahca.org/quality/awardinfo.htm

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AHIMA Sponsors Health Information Privacy and Security Week

April 9 through 15, 2006, is Health Information Privacy and Security Week, an annual event sponsored by the American Health Information Management Association (AHIMA) to raise awareness among health care professionals, their employers, and the public about the importance of protecting the privacy, confidentiality, and security of personal health information.

The 2006 theme is “Respecting Patient Privacy, Building Public Trust.” For those who wish to participate in this educational awareness effort, AHIMA has prepared a kit with suggested activities, sample press releases, print-ready articles, a powerpoint presentation, and official logo. Official merchandise is also available.

The planning kit is available online at: http://www.ahima.org/hipsweek. A portion of the proceeds from the sale of official merchandise goes to support the week for details: http://www.imprintmall.com/hipsweek. Order by March 10 for guaranteed arrival of merchandise by Health Information Privacy and Security Week.

Health Information Privacy and Security Week is supported in part by CBaySystems.

Click here to add your event to AHQA’sQuality Calendar.

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