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Quality Update for January 05, 2006


Quality Update for January 05, 2006

AHQA 2006 Annual Meeting

CMS Cuts List of Measures for PVRP by More than Half

Coalition Releases Road Map for EHR Implementation in LTC

AHQA/AHIMA to Offer Course on Leading Change

AHRQ Calls for Topics for New ACTION Program

Provider Education Pieces Available for Oncology Demo

New Publication Aids Patients Facing Surgery

AHQA Hosts Webcast to Discuss Early Issues with Part D

QIO Efforts Give Roots to RAM Campaign

Study: P4P May Save Lives but Not Money

NEJM Features Articles on New Medicare Drug Benefit

New Awards Program Recognizes Six Sigma Accomplishments

AHQA 2006 Annual Meeting

AHQA leaders and quality improvement experts across the nation will gather in Miami from February 20-24 at AHQA’s 2006 Annual Meeting to share best practices and learn new techniques to improve quality in the American health care system. Richard Norling, CEO of Premier, Inc. will deliver the keynote address.

This year’s meeting promises unparalleled opportunities to learn about cutting-edge techniques to assist providers with such challenging tasks as health information technology, the new drug benefit, nursing home culture change, and pay-for-performance (P4P).

Leaders in health care quality improvement will present lessons learned and best practices in topic tracks representing various care settings and quality improvement methods. They include:

• Nursing Homes
• Home Health
• Hospitals
• Rural/Critical Access Hospitals
• Physician Offices
• Underserved Populations
• Medicare Prescription Drug Benefit Quality Improvement
• Finance and Human Resources
• Case Review/Hospital Payment Monitoring Program (HPMP)
• Communications and Beneficiary Outreach
• Analytic Methodologies

On Wednesday and Thursday morning, the Centers for Medicare & Medicaid Services (CMS) will offer a number of sessions offering QIOs the chance to discuss SOW8 contract issues with project officers and agency leaders.

In his keynote address, Richard Norling will present results from the first national demonstration project to pay incentives to hospitals based on quality of care for five clinical conditions, AMI, CABG, CAP, heart failure, and hip/knee replacement. He is expected to provide detailed results from the project’s first year, lessons from top-performing hospitals, and a look at the future of P4P.
In a Friday morning plenary session, members of the Institute of Medicine (IOM) will present the findings of the IOM report to Congress on the QIO program. The IOM will hold a press event to release the report on Tuesday in Washington, DC. Following the event, several IOM members will travel to Miami to discuss the report with the QIO community.

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Plenary Session Highlights

Thursday’s concurrent plenary sessions feature two national medical societies talking about physician office redesign and a second concurrent session on patient safety

In the first session, Michael Barr, MD, Vice President, Practice Advocacy and Improvement for the American College of Physicians will join American Academy of Family Physicians (AAFP) representatives Janet Leiker, RN, MPH, CPHQ, Manager, Healthcare Quality, and Bruce Bagley, MD, Medical Director for Quality Improvement to discuss two approaches to physician office redesign. Dr. Barr will discuss how physician practices and QIOs can utilize precepts from the Value Chain framework in office redesign, as well as identify available resources to assist in practice redesign for both improvement and health IT. Dr. Bagley and Ms. Leiker will describe the AAFP’s Practice Enhancement Program which, in partnership with local QIOs and others, provides assistance to physician practices with redesign and quality improvement. Speakers will also discuss the potential for ongoing collaboration with medical specialty societies.

On Friday, leading experts will discuss opportunities for QIOs to become involved in rewards programs and pay-for-performance (P4P) initiatives. Francois deBrantes, Program Leader for GE Health Care Initiatives and Bridges to Excellence, along with Charles Parker, MassPRO, and Ferdinand Richards, III, MD, FMQAI, will discuss how to leverage private sector rewards programs like Bridges To Excellence and the NCQA Diabetes Physician Recognition Program to support QIO work in physician practices. Making financial rewards available to DOQ-IT physicians can help drive not only IT adoption but also transformational quality improvement, and this session will discuss how QIOs can become involved in accelerating or creating rewards programs in their local markets.

Following the Friday morning concurrent sessions, a panel of IOM members will present findings of their report to Congress on the QIO program. The report, to be released earlier in the week, is one of three by the IOM that aims to make recommendations to policymakers on improving the American health care system. The first report, Performance Measurement: Accelerating Improvement, was released December 1. The evaluation of the QIO program is the second report; a report on P4P is also expected.

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Registration

Online registration is open until January 20. Later registrants can complete their forms onsite. Some sessions may require additional registration fees. To register online, visit: http://registration.ahqa.org//AM/Template.cfm?Section=Home Questions regarding registration may be directed to Amanda Scott at ascott@ahqa.org.

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CMS Cuts List of Measures for PVRP by More than Half

The Centers for Medicare & Medicaid Services (CMS) has reduced the number of “starter set” measures it will collect in the Physician Voluntary Reporting Program (PVRP) from 36 to 16. CMS said the measures were revised as a result of suggestions from “several physician organizations” that the initial starter set of measures be reduced “in order to lessen the potential reporting burden for physicians and better align the PVRP with other quality measurement activities affecting physicians.

In a January 5 article, BNA’s Health Care Daily Report, a publication widely read by Washington policy makers, reported that “Physician groups, including the American Medical Association, the Medical Group Management Association, and members of the Practicing Physicians Advisory Council, objected to some aspects, particularly because physicians will not be reimbursed for the extra work involved.”

At least one group, the American College of Physicians (ACP) has issued a statement supportive of the recent CMS move. In a press release, ACP termed the revised measures as “critically important” and “essential” for the success of the quality improvement program.

The agency said it intends to refine the other 20 measures and include additional measures suggested by physician groups in the future.

The 16 measures in the PVRP core starter set are:

1. Aspirin at arrival for acute myocardial infarction
2. Beta blocker at time of arrival for acute myocardial infarction
3. Hemoglobin A1c control in patienst with Type I or Type II diabetes mellitus
4. Low-density lipoprotein control in patients with Type I or Type II diabetes mellitus
5. High blood pressure control in patients with Type I or Type II diabetes mellitus
6. Angiotensin-converting enzyme inhibitor or angiotensin-receptor blocker therapy for left ventricular systolic dysfunction
7. Beta-blocker therapy for patients with prior myocardial infarction
8. Assessment of elderly patients for falls
9. Dialysis dose in end stage renal disease patients
10. Hematocrit level in end stage renal disease patients
11. Receipt of autogenous arteriovenous fistula in end-stage renal disease patients requiring hemodialysis
12. Antidepressant medication during acute phase for patients diagnosed with new episode of major depression
13. Antibiotic prophylaxis in surgical patients
14. Thromboembolism prophylaxis in surgical patients
15. Use of internal mammary artery in coronary artery bypass graft surgery
16. Pre-operative beta-blocker for patients with isolated coronary artery bypass graft

CMS announced PVRP in October 2005 as a precursor to restructuring physician payment based on performance on various quality measures. Physicians participate in PVRP by adding additional codes (G-codes) to Medicare claims forms.

AHQA has been assured by CMS that it intends for PVRP to be a temporary measure and that any permanent physician pay-for-performance program will be accomplished through health information technology (HIT), rather than G-codes. QIOs are working to help physicians adopt HIT in the SOW8 and have been asked to offer information on PVRP as requested by physicians.

Read the announcement at: http://www.cms.hhs.gov/PhysicianFocusedQualInits/Downloads/
PFQIPVRP_Starter_Set_Information.pdf

More detailed information on PVRP, including the 16 starter measures is available at: http://www.cms.hhs.gov/PhysicianFocusedQualInits/

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Coalition Releases Road Map for EHR Implementation in LTC

A coalition of 14 stakeholder groups, including AHQA, released a joint road map recently that focuses on private and public sector efforts toward promoting and implementing electronic health records (EHRs) and other information technologies in long-term care (LTC) settings.

The report, “A Road Map for Health IT in Long-term Care,” calls for promotion of special projects through the QIO program to support health IT adoption and effective implementation in LTC.

Although a significant and growing portion of national health expenditures are devoted to the care of individuals over 65 years old, current health IT agendas and strategies are almost exclusively focused on hospital and physician office settings.

The road map, the first effort directed at EHR implementation in the LTC setting, is the product of the first-ever LTC Health IT Summit, held in August 2005. The summit was an important step in bringing the LTC community together to develop a consensus and strategy for promoting health information technology and EHRs. Representatives from more than 100 organizations developed a list of top priorities and recommendations for the next 12 to 24 months. They include:

  • Formalize a cross-organizational collaborative to mobilize the LTC community on health IT and EHR issues; encourage policy and standards advocacy/activity; articulate the consensus vision, agenda, and road map for a person-centric EHR.
  • Advocate for and identify funding mechanisms/incentives, including IT use in pay for performance programs.
  • Seek opportunities to participate in the efforts of health IT standards-setting organizations to ensure that unique LTC community issues and use cases are incorporated.
  • Advocate for and adopt data content and messaging standards that support a unified language and promote interoperability across care settings. Target health status, ability, and functioning.
  • Promote the design, development, and implementation of a standardized patient transfer/summary of care document to enhance the coordination of care across settings and reduce risk to the patient.
  • Develop implementation guidelines for existing health IT standards.
  • Prioritize e-prescribing and medication safety initiatives.
  • Research and benchmark EHR and e-prescribing initiatives. Evaluate emerging practices, business case, and quality outcomes.
  • Certify EHR and e-prescribing solutions to reduce risk.
  • Link quality initiatives and health IT, the EHR, and e-prescribing by documenting workflows in aging services, documenting critical processes/requirements, focusing on a holistic approach to disease prevention and chronic care management including the development of appropriate decision support.
  • Advocate for special projects through Quality Improvement Organizations (QIOs) to support health IT adoption and effective implementation in LTC.

The 14 stakeholder groups that developed the road map include: the American Association of Homes and Services for the Aging (AAHSA) and Center for Aging Services Technologies (CAST); American College of Health Care Administrators (ACHCA); AHCA/National Center for Assisted Living (NCAL); American Health Information Management Association (AHIMA); American Health Quality Association (AHQA); American Medical Directors Association (AMDA); American Society of Consultant Pharmacists (ASCP); Center for Health Transformation (CHT); Home Care Technology Association of America (HCTAA); National Association for Geriatric Nursing Assistants (NAGNA); National Association for Home Care and Hospice (NAHC); National Association for the Support of Long Term Care (NASL); National Program of All-inclusive Care for the Elderly (PACE) Association; Setting Priorities for Retirement Year (SPRY).

The report is available on the AHIMA website: http://www.ahima.org/meetings/ltc/index.asp.

A second LTC Summit is planned for spring or summer of 2006. For more information, contact David Adler, Director of Government Affairs at: dadler@ahqa.org.

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AHQA/AHIMA to Offer Course on Leading Change

AHQA is partnering with the American Health Information Management Association (AHIMA) to offer a one day course on effective strategies for leading change, in response to the unique challenge QIOs face working with partners to improve quality on a voluntary basis, when these partners do not have to adhere to the timeframe set forth in the QIO contract. The course will be offered February 21, 2006, during the AHQA 2006 Annual Meeting in Miami, Florida.

In the SOW8, QIOs are required to help 5% of the primary care practices in their state go electronic within two years. CMS will hold the QIOs accountable for achieving this goal, but there is no federal requirement for practices to adopt health IT in two years or less.

The course will focus on developing change plans for physician practices and other QI partners, transition management, and assisting QIO staff when they see resistance or realize the partner has stalled in the change process. Attendees will be introduced to Systems-Based Leadership and Change Management(tm) through lectures, group discussions, case studies and individual exercises.

Many change projects fail because they do not address the emotional or “people side.” of change. The course will help attendees develop an in-depth understanding of both the technical processes and the emotional side of change to enhance their effectiveness as agents of change. At the conclusion of the one-day program, attendees will have a framework and new tools that they can use to lead transformative change.

Leading Transformative Change Course Information:
* Training Date: Tuesday, February 21, 2006
* Training Cost: $460

Registration information at: www.ahqa.org

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AHRQ Calls for Topics for New ACTION Program

The Agency for Healthcare Research and Quality (AHRQ) will soon launch a new program called “Accelerating Change and Transformation in Organizations and Networks,” or ACTION, a successor to the Integrated Delivery System Research Network (IDSRN, http://www.ahrq.gov/research/idsrn.htm).

Like IDSRN, ACTION will promote innovation in health care delivery by accelerating the development, implementation, dissemination, and uptake of demand-driven, evidence-based products, tools, strategies, and findings. According the Cynthia Palmer, AHRQ Project Officer, the new program retains a similar structure to IDSRN but will be improved and enlarged.

In preparation for this launch, the agency is now calling for project concepts. All interested parties can submit ideas by sending a 1- to 2-page concept paper--including a brief rationale, suggested methods, a description of how findings may improve health care delivery or outcomes, duration (18 months maximum), and an estimated budget--to Ms. Palmer at CPalmer2@ahrq.gov.

Organizations may also sponsor projects or suggest potential cosponsors. An external advisory panel for the network is also being developed to help identify opportunities and provide strategic planning and goal setting guidance at six month intervals. Those wishing to nominate one or more experts for this panel should send name, contact information and a brief recommendation to Ms. Palmer.

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Provider Education Pieces Available for Oncology Demo

The Centers for Medicare & Medicaid Services (CMS) recently published two Special Edition Medlearn Matters articles that provide detailed information for providers on the new 2006 Medicare Oncology Demonstration Project. Medlearn Matters articles are part of the Medicare Learning Network designed to provide timely, easy-to-understand educational materials for providers about Medicare’s new programs.

The 2006 Medicare Oncology Demonstration Project is designed to identify and assess oncology services that positively affect outcomes in the Medicare population. The one-year project is being conducted in office-based oncology practices.

The first article on this project, SE0589, provides Medicare policy and claims processing information applicable to the demonstration; the second article, SE0588, provides information on documentation and coding guidelines. The articles are available online at:
http://www.cms.hhs.gov/MedlearnMattersArticles/downloads/SE0589.pdf
http://www.cms.hhs.gov/MedlearnMattersArticles/downloads/SE0588.pdf

More information on the Medicare Learning Network is available at: http://www.cms.hhs.gov/MedlearnMattersArticles/

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New Publication Aids Patients Facing Surgery

The Agency for Healthcare Research and Quality recently released a new patient-directed publication, “Having Surgery? What You Need to Know,” to help patients make informed decisions about surgical procedures.

The brochure suggests questions to help patients obtain needed information, including how and where their operation will be performed, what kind of anesthesia will be used, if non-surgical medical treatment and watchful waiting are options, possible risks of not having the surgery, potential risks and expected benefits if they have the surgery, and how long recovery is expected to take.

Other questions in the brochure help patients determine whether and how much of the cost of the operation will be covered by their insurance; whether a second opinion is required and/or covered; how they can learn the surgeon’s qualifications for and experience with their particular procedure; and how to find out how many times the procedure has been performed in the hospital the surgeon suggests, or in other hospitals if patients have a choice of where to go for the operation.

The publication is part of a series of health care resources from AHRQ to help people become more active in making informed decisions that can help them obtain high quality health care.

The brochure is available online: English version: http://www.ahrq.gov/consumer/surgery/surgery.htm and Spanish version: http://www.ahrq.gov/consumer/spsurgery/spsurgery.htm.

To order free single copies, call the AHRQ Publications Clearinghouse at (800) 358-9295 or send an e-mail to ahrqpubs@ahrq.gov.

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AHQA Hosts Webcast to Discuss Early Issues with Part D

AHQA joins the American Association of Colleges of Pharmacy (AACP), the American Pharmacists Association (APhA), and the National Council of State Pharmacy Association Executives (NCSPAE) in hosting a live, interactive webcast examining early issues and critical questions about the new Medicare prescription drug benefit, which took effect January 1.

“Medicare Prescription Drug Benefit – Early Lessons and Next Steps in Implementation and Evaluation,” will be held Monday, January 23, 2006 at 1-3 pm ET, 12-2 pm CT, 11am -1 pm MT, 10 am -12 noon PT.

Speakers include:

  • Larry Kocot, Senior Advisor to the Administrator, Centers for Medicare & Medicaid Services (CMS)
  • Anne Burns, Director of Practice Affairs, American Pharmacists Association
  • Stephen Kogut, Assistant Professor, University of Rhode Island and Consultant, Quality Partners of Rhode Island

Who should attend?

  • Quality Improvement Organization staff and researchers interested in quality measurement.
  • Pharmacy and other health professions faculty and students. Whole classes can watch and interact with the program from an Internet enabled classroom.
  • Pharmacists and other health care providers who prescribe, monitor, and dispense medications to the Medicare population.
  • State and national pharmacy and other health professions associations.

Registration is $100 per site. To register online go to: http://gateway.ilearning.com/aacp/ and follow these directions:

• Select “New User” and create a new login account
• Select the “Catalogs” tab
• Select “Video webcast”
• Select “Medicare Prescription Drug Benefit – Early Lessons and Next Steps in Implementation and Evaluation”
• Select “Enroll” button and complete registration and payment form

For more information, contact Lisa Croce at lcroce@ahqa.org.

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QIO Efforts Give Roots to RAM Campaign

As part of the Remaking American Medicine (RAM) campaign, QIOs across the country are partnering with their local PBS stations and health care stakeholders to promote improved health care in their communities. The RAM series is expected to air on PBS in the middle of this year.

Florida

The Florida QIO, FMQAI, and PBS station WEDU in Tampa held a “Diabetes and You” event in September 2005 with coalition partners, as well as the American Diabetes Association (ADA), Steps to a Healthier Florida, and the West Central Florida Area Agency on Aging, Inc.

At the the event, local and national experts addressed diabetes prevention in the Hispanic community. This was followed by the taping of a 30-minute roundtable discussion where experts provided information on how patients can best manage the disease. A phone bank of volunteers from the ADA also answered viewer calls.

The program aired in September, and will be broadcast several times prior to the premiere of the RAM series. Outreach activities will be coordinated around each program to promote the campaign and the RAM series. Streaming video of the program will be posted on participating organization’s websites and will also be made available to all Florida PBS stations.

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Colorado

In Denver, Rocky Mountain PBS is working with the Anti-Defamation League and the state’s QIO, Colorado Foundation for Medical Care (CFMC), on an outreach project called Healthy Impact! The project is designed to create awareness of how patients can overcome barriers in their interactions with health care providers.

With a special focus on minority populations, the coalition plans to address the training of medical and nursing students, recruitment of health professionals from minority communities, improving data collection regarding health disparities, and providing language interpretation services for patients with limited English proficiency.

Rocky Mountain PBS will produce two specials on Health Impact! and Remaking American Medicine for its weekly public affairs program Colorado State of Mind. The station also plans to host a community Teleconference Summit.

Michigan

Detroit Public Television (DPTV) and MPRO, Michigan’s QIO, are partnering to address issues of health literacy for underserved populations. The local coalition includes the Henry Ford Health System, Wayne State University, Detroit Medical Center, St. John’s Health, the American Medical Association and the State of Michigan’s Surgeon General’s office.

DPTV will produce a 30-minute program, “To Help You Heal,” and will feature the efforts of Champions of Change to reduce health disparities and improve the quality of care. The program will include a panel discussion with providers taking questions from viewers and directing them to tools and resources about patient- and family-centered care. Subsequently, copies of the program will be distributed to physicians throughout the state.

DPTV also plans to produce a teleconference for providers that will include a panel discussion with experts providing strategies on how to improve communication with patients. Providers can participate via telephone and the Internet.

Produced by Crosskeys Media, Remaking American Medicine aims to demonstrate what transformed care can mean to all Americans by presenting advances in the quality of patient care and compelling profiles of providers and patients who are working together to foster fundamental change in health care delivery.

For more information on the RAM campaign, contact Richard Deutsch at rdeutsch@ahqa.org.

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Study: P4P May Save Lives but Not Money

In a December 2005 study, “Variation in Use of Medicare Services among Regions and Selected Academic Medical Centers: Is More Better?” John E. Wennberg, MD, MPH, director of the Center for the Evaluative Clinical Sciences at Dartmouth Medical School, finds that pay for performance (P4P) initiatives will “very likely increase the use and quality of effective care and save lives,” but the efforts are “unlikely to have a major impact on rising costs.” The study, sponsored by the Commonwealth Fund is available at: http://www.cmwf.org/usr_doc/874_wennberg_variation_medicaresvcs.pdf

Current improvement efforts, Wennberg explains, are focused on “stemming the underuse of ‘effective care’” as defined by medical literature while most of the expense in health care comes from “preference-sensitive care” and “supply-sensitive care,” which are not affected by underuse.

Wennberg suggests that preference-sensitive care, which involves the communication of treatment options with significant trade offs that require consideration of a patient’s values, is misuse. This type of care could benefit from economic incentives that “reward adopters of shared decision-making,” he reports.

Wennberg says that overuse is the issue with supply-sensitive care, which is tied to problems with management of chronic illness. He suggests that profiling hospital performance on chronic illness coupled with “strategies to reward efficient providers and pay for chronic-illness management infrastructure” could lead to improvement.

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NEJM Features Articles on New Medicare Drug Benefit

The December 29th issue of The New England Journal of Medicine (NEJM) features several articles on the new prescription drug benefit, including an article co-authored by Centers for Medicare & Medicaid Services (CMS) administrator, Mark McClellan, MD, PhD, and his senior advisor, Peter B. Bach, MD, MAPP.

In their article, “Medicare Drug Benefit: A Prescription for a Modern Medicare Program,” McClellan and Bach call on physicians to help Medicare patients decide which plan is right for them. CMS is helping by providing tools and a course that will provide CME credit. The authors suggest that the new benefit will “support physicians’ efforts to work with patients to prevent disease and its complications.”

Other articles on the new drug benefit include: “Promise and Perils for Patients and Physicians” by Richard L. Kravitz, MD, MSPH, and Sophia Chang, MD, MPH; “Medicare Drug Benefit: Benefits and Consequences for the Poor and the Disabled” by R.A. Elliott, PhD, et al; and “Medicare Drug Benefit: A Beneficial Side Effect of the Medicare Drug Benefit” by R. Platt, MD, and A. Ommaya ScD, who suggest that the new drug benefit may unintentionally create “the world’s most valuable resource for understanding how drugs are used, especially by the elderly and the chronically ill.”

All NEJM articles on the new drug benefit are available free of charge to the public at: http://content.nejm.org/content/vol353/issue26/index.shtml

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New Awards Program Recognizes Six Sigma Accomplishments

The Global Six Sigma Awards program – www.tgssa.com – was recently launched with a call for entries in eight possible categories: manufacturing, service & transitional environments, health care, financial services, government & defense, integrating Lean and Six Sigma design, innovation, and compliance. Open to organizations worldwide, the awards program is sponsored by WCBF- Six Sigma Solutions, which sponsors Six Sigma conferences.

The Global Six Sigma Awards aim to identify the most outstanding business achievements through the application of Six Sigma. The program will be judged by an independent panel of Six Sigma experts, including Subir Chowdhury and Six Sigma practitioners from organizations across the full industry spectrum.

Other awards include:

• A Platinum Award for the most outstanding business achievement from all the nine organizational categories.
• Six Sigma VP of the Year, given to the person who has through deployment of Six Sigma methodologies delivered the most outstanding result .
• CEO of the Year Award for the leader who through his/her championship of Six Sigma has achieved outstanding organizational success.

The Global Six Sigma Awards are open to all companies, both private and public sector, worldwide. There is no minimum requirement or restriction on the scale of the Six Sigma project.

Each entry will be judged on the merits of the program implementation and results achieved. The full guidelines and rules of entry and the online entry form can be found at www.tgssa.com. Deadline for entries is Friday, March 24, 2006.

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