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CMS Takes First Step in Physician Reporting
Johnson’s Bill to Foster HIT
Significant Improvement Seen in Nursing Home Special Study
JAMA Includes Study by QIOs
CMS Requires Hospitals to Adopt New Cardiac Registry for Quality Data
Health Affairs Articles Discuss Efficiency, Cost of Care
CMS Announces ESRD Demo Sites
CMS Releases HCAHPS Survey
AHRQ Hosting a Series Teleconference on HIT
Medicare Announces Payment Changes; Cancer Demo
AHCA/NCAL Announce 2005 Quality Award Recipients
AMA Develops Tool Kit for 100K Lives
First Participants Selected for VNAA CHAMP Program
AMA Calls for Volunteers to Field-test Patient Centered Communication
Tool Kit
CMS Takes First Step in Physician Reporting
The Centers
for Medicare & Medicaid
Services (CMS) recently announced a major initiative to promote data
collection and reporting on quality of care from physician offices
— the Physician Voluntary Reporting Program (PVRP).
The voluntary program allows physicians to report information about
the quality of care they provide to Medicare beneficiaries via claims
data and receive feedback from CMS. The program drew strong criticism
from the Medical Group Management Association (MGMA) and American Medical
Association (AMA). Reporting is to begin in January 2006.
Thirty-six evidence-based measures will be included in the first phase
of PVRP. The measures are based, in part, on the work of the National
Quality Forum (NQF), the Ambulatory Care Quality Alliance, the AMA Physician
Consortium for Quality Improvement, the National Committee for Quality
Assurance (NCQA) and RAND. In a press release, CMS said that it relied
heavily on the NQF measures because the organization is a primary consensus-development
body for health care quality measures. Additional quality measures may
be phased in during the year.
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G-codes
Data will be collected through a temporary set of Healthcare Common Procedure
Coding System (HCPCS) codes, called G-codes, which will supplement
the claims data doctors currently submit to CMS. The agency anticipates
that these G-codes will serve as an interim step until the electronic
submission of data through electronic health records is available.
Physicians will register for the program via QNet Exchange and will
receive feedback from CMS posted to that site by the summer of 2006.
CMS will also seek input from participating physicians on ways to improve
the ease of reporting and usefulness of the quality measures.
MGMA, AMA Respond
In a November 1 letter to CMS Administrator Mark McClellan, MGMA President
William Jessee, provided insight from discussions with a diverse group
of practice administrators held at the organization’s 2005 Annual
Conference the prior week. MGMA concluded that collecting data on the
performance measures would be more labor intensive than CMS predicts
and that many practices would be unlikely to participate. They also
noted several technical issues with PVRP related to practice management
issues that would require not only additional staff time but expense.
MGMA also noted concern that using G-codes on medical billing could
cause claim rejections by third-party payers who do not recognize the
code system.
Also in
a letter to McClellan, the AMA Board of Trustees called for the agency
to “rescind” the PVRP project, calling for a “meeting
between you and physician leaders that leads to meaningful dialog.” The
AMA reiterated the concerns of MGMA, citing “excessive administrative
requirements” that “could doom this initiative and negate
any intended quality improvements.” It also noted that physicians
have made “good faith efforts” to work with CMS and others
to develop thoughtful and appropriate physician performance measures.
(Read the AMA letter: http://www.ama-assn.org/meetings/public/interim05/bot19i05.pdf)
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Johnson’s
Bill to Foster HIT
Congresswoman Nancy Johnson (R-CT), Chair of the House Ways and Means
Subcommittee on Health, introduced legislation designed to foster adoption
of national electronic medical records and e-prescribing systems to improve
health care quality across the nation.
The bill, “Health Information Technology Promotion Act of 2005” (H.R.
4157), has 31 co-sponsors and is supported by the eHealth Initiative,
Disease Management Association of America, American Health Information
Management Association, National Council for Community Behavioral Healthcare,
American Medical Group Association, Healthcare Leadership Council, and
the Federation of American Hospitals.
Johnson’s proposal includes several key elements including making
permanent the national health IT coordinator’s post, currently
held by David Brailer, MD, PhD, while defining clear roles and responsibilities
for the position. The legislation would also require Secretary Leavitt
to report to Congress within two years on the progress of the public-private
American Health Information Community initiative and the development
of a strategic plan to coordinate the implementation of a health IT infrastructure.
In addition,
the bill adopted recommendations of the bipartisan, congressionally
appointed Commission on Systemic Interoperability. Johnson’s
proposal:
- Promotes
cooperation between doctors and hospitals, correcting the current
laws that prevents hospitals and group practices from providing physicians
with hardware, software, training or IT support services. (known
as Stark and Anti-kickback laws)
- Protects
patient privacy by creating uniform information security standards
-- directs the Secretary of Health and Human Services to recommend
to Congress a single privacy standard that consolidates state and
federal privacy laws.
- Certifies
new technologies to ensure nationwide interoperability -- provides
for the certification of health information technologies so they
will meet new standards of interoperability, preventing continued
investment in different information systems that can’t talk
to each other.
- Updates
diagnosis coding systems for the digital age -- directs the Secretary
to adopt a new diagnosis coding system that reflects modern medical
technology and knowledge.
“Information technology, e-prescribing and electronic medical
records have the ability to improve health care quality, reduce errors
and save lives,” Johnson said. “America’s health care
system has lagged behind other sectors in maximizing its use of cutting-edge
information systems, but now we are moving full speed ahead.”
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Significant Improvement Seen in Nursing Home Special Study
Quality
Partners of Rhode Island, the state’s QIO, and the Colorado
Foundation for Medical Care, Colorado’s QIO, recently hosted the
Improving Nursing Home Culture (INHC) Outcomes Congress to showcase the
results of a CMS special study that included two national pilots — the
Person-Directed Care (PDC) pilot and the Workforce Retention (Workforce)
pilot.
During the last year, 21 QIOs and 168 nursing homes (representing 21
small groups of nursing home providers in each state that partnered with
their state QIO) worked on the PDC pilot while seven nursing home corporations
and 86 nursing homes worked on the Workforce pilot. The goal of the PDC
pilot was to bring care decisions as close to the resident as possible,
while participants in the Workforce pilot attempted to reduce workforce
turnover.
Person-Directed Care
From the first quarter of 2004 to the first quarter of 2005, the 168
nursing homes that participated in the PDC pilot saw a 5.4% relative
decline in pain (chronic care population) from 6.41 to 6.06. This same
group of nursing homes experienced a 14.5% relative decline in the
use of physical restraints from 6.69 to 5.72.
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Workforce Retention
Within seven months of participating in the pilot, 4 nursing home corporations
(representing 51 nursing homes) experienced a 5.6% decline in their
annualized turnover rates (from 55.2% to 49.6%) of their nursing departments
(RN, LPN, CNA), which represented a relative change of 10%. The most
significant decline occurred among LPNs who typically serve in the
capacity of the charge nurse of a unit in a nursing home. LPNs experienced
a 7.6% decline in their turnover rates, which represented a relative
change of 15.9%. CNAs, who deliver 85% of the hands-on care, had 136
fewer terminations (annualized), which represented a relative turnover
decline of 9%. Overall, nursing home participants realized greater
stability in their nursing departments and saved approximately $490,000
in turnover costs.
The Workforce Retention pilot nursing homes also experienced some impressive
improvements in quality measure rates. From the first quarter of 2004
to the first quarter of 2005, 86 nursing homes saw a 14% relative decline
in pain (chronic care population) from 6.32 to 5.44. In addition, this
group of nursing homes experienced a 9% relative decline in use of physical
restraints from 6.51 to 5.94. Among the post-acute care elders, a 25%
relative decline was noted in delirium.
Impact on Residents
As a result of the CMS Special Study, approximately 143 residents were
relieved of moderate to severe pain and 245 residents were released
from physical restraints. Nursing home leaders who embraced the principles
of person-directed care and focused on retaining their staff made significant
gains on their quality measures as well as the quality of life of their
residents.
For more
information about the INHC Special Study and Outcomes Congress, visit:
www.qualitypartnersri.org.
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JAMA
Includes Study by QIOs
The November
9 issue of the Journal of the American Medical Association includes
an article by staff at HealthInsight, Utah’s QIO; Qualis
Health, the QIO for Washington, Idaho, and Alaska; and staff at the
University of Utah. The article, “Clinical Decision Support
Improves Appropriateness of Antimicrobial Prescribing: Results
of a Rural Community Randomized Trial,” showed that a clinical
decision support system (CDSS) effectively reduced inappropriate
antibiotic prescribing.
Through
a cluster randomized trial, researchers measured the added value of
a CDSS by applying its use to target groups in conjunction with community-wide
intervention to reduce inappropriate prescribing for acute respiratory
infections. They found that the CDSS group decreased unnecessary use
of antibiotics for viral respiratory tract infections and improved
antibiotic selection. Specifically, the authors state that “the
relative decrease in antimicrobial prescribing for visits in the antibiotics ‘never-indicated’ category
during the post-intervention period was 32% in CDSS communities
and 5% in community intervention-alone communities.”
CDSS was
effective whether applied in paper form or a handheld computer. Read
the full article at: http://jama.ama-assn.org/cgi/content/full/294/18/2305
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CMS
Requires Hospitals to Adopt New Cardiac Registry for Quality Data
The Centers
for Medicare & Medicaid
Services (CMS) has contracted with the American College of Cardiology
(ACC) to collect nationwide data to learn more about the use of implantable
cardioverter defibrillators (ICDs) for primary prevention of sudden
cardiac death among Medicare beneficiaries.
The ACC’s National Cardiovascular Data Registry’s
(ACC-NCDR) ICD Registry was developed through a partnership between
the American College of Cardiology and the Heart Rhythm Society with
support from the ICD manufacturing industry, private health plans and
payers, and hospital groups. Hospitals will be required by CMS to transition
their current ICD data reporting activities from Quality Network Exchange
ICD Abstract Tool (QNET) to the ICD Registry no later than April 1,
2006.
CMS plans to use the ICD Registry data, combined with QNet data, to
answer questions about indications for ICD implantation in the Medicare
population and how frequently the devices stabilize the electrical
activity of the heart in different subgroups of patients.
To ensure that hospitals can begin using the ICD Registry before the
ICD Abstraction Tool sunsets, hospitals must contact ACC-NCDR no later
than January 1, 2006, to begin the enrollment process. More information
about the ICD Registry can be found at https://www.accncdr.com or by
calling the American College of Cardiology toll-free at 1-800-253-4636,
extension 451.
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Health Affairs Articles Discuss Efficiency, Cost of Care
Six-Country Study Finds US Lacking
In a November 4 article in Health Affairs, Commonwealth Fund researchers
found that of six leading nations, the United States stands out for
high rates of medical errors, inefficient care coordination, and out-of-pocket
expenses. “Taking the Pulse of Health Care Systems: Experiences
of Patients with Health Problems in Six Countries” assessed health
care access, safety, and care coordination in Australia, Canada, Germany,
New Zealand, the United Kingdom, and the United States.
Some key findings include:
- Although
attention to patient safety has focused chiefly on care in hospitals,
a majority of patients (60 percent or more) in each country who reported
medical mistakes or medical errors said that these errors occurred
in ambulatory settings, outside the hospital.
- In
all six countries, one-third or more of recently hospitalized patients
reported failures to coordinate care during hospital discharge. In
the US, the respondents were more likely to report uncoordinated
care in the physician office setting.
- Patients
with chronic diseases in all of the countries often did not receive
the care recommended to manage their condition. At best, about half
of diabetics reported receiving all four recommended screening exams
to manage their condition.
- US
respondents indicated that cost was a significant barrier to care.
Read the article at: http://content.healthaffairs.org/cgi/content/abstract/hlthaff.w5.509.
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HIT Could Save More than $81 Billion Annually
In the study, “Can Electronic Medical Record Systems Transform
Health Care? Potential Health Benefits, Savings, And Costs,” published
in the September/October issue of Health Affairs, researchers find that “effective
EMR implementation and networking could eventually save more than $81
billion annually” and that using HIT to enhance “prevention
and management of chronic disease could eventually double those savings.” Read
the article at: http://content.healthaffairs.org/cgi/content/abstract/24/5/1103
CMS Announces ESRD Demo Sites
The Centers for Medicare and Medicaid Services (CMS) recently announced
a new demonstration project in which Medicare Advantage plans and dialysis
providers will partner to offer health plans to beneficiaries with ESRD.
The project is designed to test the effectiveness of disease management
models to increase quality of care for ESRD patients while ensuring that
this care is provided more effectively and efficiently.
As part of the demonstration, CMS will also institute a pay-for-performance
model. The agency will reserve five percent of the capitation payment
rates for incentive payments related to quality improvement. Participating
organizations will receive payment for improvement on past performance
and performing above the national averages for quality measures related
to dialysis.
Plans in
the demonstration project will be offered in parts of four states:
California, Texas, Pennsylvania, and Massachusetts. Beneficiaries will
be able to enroll in these new plans beginning November 15 with coverage
beginning January 1, 2006.
For more information: http://www.cms.hhs.gov/researchers/demos/esrd_demo.asp.
CMS Releases HCAHPS Survey
The Centers
for Medicare & Medicaid Services (CMS) recently released
the final Hospital CAHPS (HCAHPS) survey instrument. The HCAHPS survey
is the first national attempt to standardize patients’ satisfaction
with care in order to make “apples to apples” comparisons.
Hospitals will begin using HCAHPS through the Hospital Quality Alliance,
a private/public partnership that includes the American Hospital Association,
the Federation of American Hospitals, and the Association of American
Medical Colleges, Joint Commission on Accreditation of Healthcare Organizations,
National Quality Forum, AARP, and CMS/AHRQ, and other stakeholders. Participation
by hospitals will be voluntary and results will be publicly reported
on the HHS Hospital Compare website.
The final survey instrument was published in the November 7 Federal
Register. After a 30-day comment period, which closes on December 7,
the Office of Management and Budget will have 30 days to approve it.
CMS expects to begin national implementation in 2006.
For more information on HCAHPS and CMS: http://www.cms.hhs.gov/regulations/pra/.
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AHRQ Hosting a Series Teleconference on HIT
The National Resource Center for Health Information Technology, part
of the Agency for Health Research and Quality (AHRQ,) is hosting a series
of free teleconferences for health care providers interested in using
electronic health records (EHR).
- “Community-Based
Health IT Initiatives,” which
examined external collaboration on health information technology
(HIT) was held on November 8.
- On November
15 from 3-5 PM, Julie Vaughan Murchinson a consultant to the Tides
Foundation will discuss considerations associated with investing
in EHR in “Are You Ready for EHRs.”
- On December
1 from 3-5 PM, Atif Zafar, MD, of the Indiana University School of
Medicine will talk about workflow issues, data access, inter-provider
communication, and decision support associated with HIT implementation
in “Getting
Started with Health IT Implementation.”
For more information and registration: https://nrc.webex.com/nrc/mywebex/default.php?Rnd8040=0.3415335993562853
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Medicare Announces Payment Changes; Cancer Demo
The Centers
for Medicare & Medicaid
Services (CMS) announced a final rule expands Medicare coverage of
glaucoma screening and access for rural beneficiaries enrolled in Medicare
Advantage plans to services of federally qualified health centers (FQHC);
adopts a modified approach to reforming payment for multiple imaging
procedures performed on a beneficiary at one session; and revises payment
for inhalation therapy and end stage renal disease (ESRD) treatment.
The final rule will be effective for services provided on or after
January 1, 2006.
Under the new rule, glaucoma screening will be expanded to include Hispanic-Americans
age 65 and older because they are identified as an ethnic group at high
risk for the disease. Currently, this benefit is limited to individuals
with diabetes, those with a family history of glaucoma, and African-Americans
age 50 and over, another group with a propensity to develop glaucoma.
The rule also calls for CMS to establish a new cancer quality demonstration
that focuses on treatment provided to beneficiaries for any of 13 cancers
listed as a primary diagnosis. This demonstration, which will be conducted
throughout calendar year 2006, will use the CMS billing system to generate
information on coordination of care, treatment design, and patient monitoring.
Additional highlights of the new rule include:
- An
expanded list of Medicare telehealth services to provide greater
access for beneficiaries in rural areas.
- A 1.2
percent increase in payment per treatment for ESRD.
- Supplemental
payments for FQHCs to encourage health centers to participate in
the new MA program.
- Revisions
in payments for certain diagnostic imaging procedures.
For more information: www.cms.hhs.gov/physicians/default.asp
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AHCA/NCAL Announce 2005 Quality Award Recipients
The American Health Care Association (AHCA) and the National Center
for Assisted Living (NCAL) announced the 2005 AHCA/NCAL Quality Award
recipients at their annual conference, October 16-19 in Las Vegas. In
2005, 123 facilities were recognized with the Step I Award, an additional
10 facilities received the Step II Award, and 1 facility, Heritage Hall
East in Agawam, Massachusetts, earned the Step III Award.
Modeled after the Malcolm Baldrige National Quality Award, the AHCA/NCAL
quality award program is designed to encourage continuous learning about
quality:
- Step
I awardees have developed solid vision and mission statements and
systems to understand customer’s expectations, needs, and satisfaction.
- Step
II recipients addressed in detail aspects of leadership, strategic
planning, information and analysis, human resource development
and management, process management and business results.
- Step
III winners addressed the Baldrige criteria in its entirety, specifically
their integration of the seven major categories and the 19 specific
sub-items of the Baldrige criteria (more information on the Baldrige
award: http://www.quality.nist.gov/).
“This type of process requires facility leadership to perform
a critical review of their processes and how strategy, personnel and
operations all fit together,” said Kevin Warren, Vice President
of Quality Improvement at TMF Health Quality Institute. AHQA nominated
Warren and Meg Richards, PhD, Senior Scientist at Quality Partners
of Rhode Island to serve as examiners for the 2005 award. Warren said the top three things that QIOs can do to help their long
term care partners prepare for the award are:
1. Document processes
2. Continuously review systems
3. Help the facility to understand how/what it does impacts its strategic
plan
In addition to public recognition at the AHCA/NCAL national convention,
winners may freely use the AHCA/NCAL Quality Award gold seal on letterhead,
business cards, brochures, and other marketing materials. See a list
of 2005 winners: http://www.ahca.org/quality/awardwinners2005.htm
Application deadline for the 2006 awards is March 31, 2006. For more
information: http://www.ahca.org/quality/awardapps.htm
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AMA Develops Tool Kit for 100K Lives
As a strategic partner in Institute for Healthcare Improvement (IHI)
100,000 Lives Campaign, the American Medical Association recently launched
two online tools kits to encourage physicians to join the initiative.
More than 2800 hospitals are already participating.
The “Making Strides in Safety” program
(www.ama-assn.org/go/makingstrides) stresses that working as a team
with support from hospital administration, medical staff, executives,
and other personnel is key to success. The 100,000 Lives Campaign offers
physicians the opportunity to take the lead in improving hospital care
for patients on a community and national level.
American
Medical News, a membership publication of the AMA noted that the new
tool kids are “only part of the AMA’s most recent
efforts to help doctors get involved in formal patient safety efforts.” The
AMA co-sponsored “Moving from the Sidelines to the Frontlines of
Patient Safety: Empowering the Medical Staff” with the Joint Commission
Resources in September and October.
First Participants Selected for VNAA CHAMP Program
The Visiting Nurse Associations of America (VNAA) recently announced
the names of the first 15 home health agencies that have been accepted
into the VNAA Curricula for Homecare Advances in Management and Practice
(CHAMP) pilot program. Funded by The Atlantic Philanthropies, CHAMP is
a ground-breaking pilot practice improvement program designed to embed
in home health agencies the capacity for continuous practice improvement.
The first group of pilot CHAMP participants represents states in New
England. Review is ongoing to select additional pilot participants from
California; those home health agencies in Iowa, Minnesota, and Wisconsin
have until November 14, 2005 to submit an application available at www.vnaa.org/champ.
CHAMP provides
frontline nurse managers specialized management training and tools
to facilitate the field nurse’s acquisition of select
best practices to improve geriatric care. In addition to the first topic,
Medication Management, the 10-month pilot training program includes:
- An
E-Learning program
- A web-based
E-measurement system
- Face-to-face
workshops
- Group
coaching calls
See a list
of selected agencies here: http://www.vnaa.org/vnaa/MemberUpdate/ArticleDisplay.aspx?ArticleID=1410
For more information: David Adler at dadler@ahqa.org.
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AMA Calls
for Volunteers to Field-test Patient Centered Communication Tool Kit
The
Ethical Force Program, a collaborative effort to develop health care
system-wide performance measures for ethics, is seeking participants
to field-test a tool kit on patient-centered communication with diverse
populations. Led by the American Medical Association, the program aims
to overcome communication barriers that are prevalent in vulnerable
minority populations with the expectation of reducing racial and ethnic
disparities in health care.
Eight hospitals
and eight large physician practices will be selected from across the
country to field-test the patient-centered communication tool kit.
Selections will be based on interest in patient communication, desire
to assess current communication practices, willingness to receive a
one day site visit, and organizational demographics. Selected sites
will have the opportunity to:
- Use the
toolkit at no cost.
- Receive
a comprehensive report on their assessment results from Ethical Force
Program staff.
- Collaborate
with a research team and hospitals and physician practices across
the country, share insights, and learn from what others are doing.
- Evaluate
their organization’s commitment to communicating
effectively with all patient groups.
Small
grants will be available to select physician groups and hospitals
to defray some costs of participation. For more information: http://www.ama-assn.org/ama1/pub/upload/mm/369/toolkitappinfo.doc
The
deadline for applications has been extended to November 25. To apply:
http://www.ama-assn.org/ama/pub/category/15604.html
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