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Quality Update for November 2, 2007

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Quality Update for September 15, 2005


Quality Update for September 15, 2005

CMS Relaxes Requirements and Procedures In Wake of Katrina

HHS Creates National Crisis Hotline for Victims of Hurricane Katrina

CMS Solicits Proposals for Health Care Quality Demonstration

HHS Picks Commissioners for American Health Information Community

New Measures on Hospital Compare

Study Finds More EHR Support Needed for Small Practices

CMS Relaxes Requirements and Procedures In Wake of Katrina

In response to the widespread devastation caused by Hurricane Katrina in Southern Louisiana, Mississippi, and Alabama, the Centers for Medicare & Medicaid Services (CMS) has assured providers and beneficiaries of Medicare, Medicaid, and State Children’s Health Insurance Programs (SCHIP) that the agency will relax normal operating procedures to speed provision of health care services to the elderly, children, and persons with disabilities.

CMS is assuring those facilities treating displaced patients with no health care records or verification of their status as a beneficiary that normally required documentation will be suspended and that the presumption of eligibility should be made. Federal Medicaid officials are also working closely with state Medicaid agencies to coordinate resolution of interstate payment agreements for recipients who are served outside their home states.

The agency is also offering the following relief:

  • Health care providers that furnish medical services in good faith, but who cannot comply with normal program requirements because of Hurricane Katrina, will be paid for services provided and will be exempt from sanctions for noncompliance, unless it is discovered that fraud or abuse occurred.
  • Crisis services provided to Medicare and Medicaid patients who have been transferred to facilities not certified to participate in the programs will be paid.
  • Programs will reimburse facilities for providing dialysis to patients with kidney failure in alternative settings.
  • Medicare contractors may pay the costs of ambulance transfers of patients being evacuated from one health care facility to another.

For more information about CMS emergency relief activities, including a detailed explanation of billing and payment policy revisions, and phone numbers for the state medical assistance offices: http://www.cms.hhs.gov/katrina/

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HHS Creates National Crisis Hotline for Victims of Hurricane Katrina

A toll-free hotline has been established by the Department of Health and Human Services for people in crisis in the aftermath of Hurricane Katrina. By dialing 1-800-273-TALK (1-800-273-8255), callers will be connected to a national network of local crisis centers where they will receive counseling from trained staff.

The network is being run by HHS' Substance Abuse and Mental Health Services Administration and involves more than 110 certified crisis centers. Callers will be provided with immediate access to local resources, referrals and expertise.

Department Takes Steps to Pay for Medical Care of Evacuees in Texas
A section 1115 waiver has been approved by HHS to expeditiously respond to the health care needs of thousands of Hurricane Katrina evacuees in Texas and the medical providers who are caring for them. The Texas initiative is a model for disaster relief response that can be used by other states to meet the needs of low-income beneficiaries who need health care. CMS is ready to provide expedited review and approval of these waivers so that care can quickly be provided to victims of Hurricane Katrina.

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CMS Solicits Proposals for Health Care Quality Demonstration

The Centers for Medicare & Medicaid Services (CMS) is soliciting for proposals for the Medicare Health Care Quality Demonstration. The 5-year project seeks to improve quality while increasing efficiency through major regional health care system redesign.

Projects and strategies selected as part of the demonstration will be expected to demonstrate how they achieve safety, effectiveness, efficiency, patient-centeredness, timeliness and equity: the six aims for improvement in quality identified by the Institute of Medicine in its Crossing the Quality Chasm. Demonstrations that achieve such improvements in quality, including efficiency, can qualify for greater Medicare payments to participating health care providers in the area.

Physician groups, integrated delivery systems, or regional coalitions are invited to apply. Applicants may propose a variety of payment methodologies to cover demonstration services and to provide incentives for improving quality and efficiency of care, provided that the proposal achieves budget neutrality.

Proposals will be considered in two groups. Applicants wishing to be considered in the first group must submit their proposals no later than January 30, 2006. Those wishing to be considered in the second round should submit a letter of intent no later than January 30, 2006, followed by an application by September 29, 2006. For more information: http://www.cms.hhs.gov/researchers/demos/mma646/.

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HHS Picks Commissioners for American Health Information Community

The Department of Health and Human Services (HHS) has released the names of 16 commissioners to serve on the American Health Information Community, a federally-chartered commission charged with advising Secretary Leavitt on how to make health information digital and interoperable. The first Community meeting, which is open to the public, is set for October 7 in Washington, DC.

The Community seeks to help patients, doctors, hospitals and insurance companies gain electronic access to reduce medical errors, improve quality, lower costs, and eliminate paperwork hassle.

The commissioners are:

  • Scott P. Serota, President and CEO, Blue Cross Blue Shield Association
  • Douglas E. Henley, M.D., Executive Vice President, American Academy of Family Physicians
  • Lillee Smith Gelinas, R.N., Chief Nursing Officer, VHA Inc.
  • Charles N. Kahn III, President, Federation of American Hospitals
  • Nancy Davenport-Ennis, CEO, National Patient Advocate Foundation
  • Steven S Reinemund, CEO and Chairman, PepsiCo
  • Kevin D. Hutchinson, CEO, SureScripts
  • Craig R. Barrett, Chairman, Intel Corporation
  • E. Mitchell Roob, Secretary, Indiana Family and Social Services Administration
  • Mark B. McClellan, M.D., Administrator, Centers for Medicare & Medicaid Services
  • Julie Louise Gerberding, M.D., Director, Centers for Disease Control and Prevention
  • Jonathan B. Perlin, M.D., Under Secretary for Health, Department of Veterans Affairs
  • William Winkenwerder Jr., M.D., Assistant Secretary of Defense, Department of Defense
  • Mark J. Warshawsky, Assistant Secretary for Economic Policy, Department of Treasury
  • Linda M. Springer, Director, Office of Personnel Management
  • Michelle O’Neill, Acting Under Secretary for Technology, Department of Commerce

The Community will be chaired by Secretary Leavitt who will seek additional input from subject matter experts on issues related to interoperability, adoption, privacy, security, and other matters identified by the Community. Each commissioner will serve a two-year term.

Materials shared with the commissioners before and at the meeting, as well as minutes of the proceedings can be accessed online at www.hhs.gov/healthit. A full copy of the Community’s charter is available at www.hhs.gov/healthit/ahiccharter.pdf.

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New Measures on Hospital Compare

The Centers for Medicare & Medicaid Services (CMS) and the Hospital Quality Alliance (HQA) have announced the availability of updated information on the Hospital Compare website, www.hospitalcompare.hhs.gov. In addition to the original 17 measures reported since this April on Hospital Compare, the site now offers data on two new surgical infection prevention measures (prophylactic antibiotic received within 1 hour prior to surgical incision and prophylactic antibiotics discontinued within 24 hours after surgery end time) and a new pneumonia measure (appropriate initial antibiotic selection).

In total, Hospital Compare now contains 20 publicly reported clinical measures.
The two new surgical infection prevention measures are part of the measures being collected as part of the Surgical Care Improvement Project (SCIP), a project designed to reduce the incidence of postoperative complications by 25 percent by 2010.

Both CMS and HQA have noted an overall increase in the amount of data hospitals are providing:

  • More than 90 percent of the 4048 participating U.S. hospitals are reporting at least the 10 “starter” measures;
  • More than 70 percent (2903 hospitals) are reporting all 17 of the initial quality measures, an almost three-fold increase in active participation;
  • Just over 80 percent (3291) of all reporting hospitals publicly reported the new pneumonia measure;
  • More than 20 percent (777) of facilities are leading in reporting on patient safety, using two surgical infection prevention measures; and
  • More than 450 critical access hospitals are submitting data, even though they are not eligible for the incentive payment.

CMS also announced that Home Health Compare, a website where consumers can find information about the quality of care provided by the nation’s home health agencies is now available in Spanish.

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Study Finds More EHR Support Needed for Small Practices

A study in the September/October edition of Health Affairs, “Medical Groups’ Adoption of Electronic Health Records and Information Systems,” suggests that the need for “greater support for practices, particularly smaller ones,” is larger than previously suspected.

David Gans and associates queried nearly 35,000 medical group practices to assess their current use of health information technology and their plans to adopt EHR and information systems. About 14% of group practices reported that they had EHRs.

They found that adoption of EHRs is progressing slowly in smaller practices and that the process of implementation is more complex than expected.

Nearly all EHR systems in use are able to record basic information in the patient’s medical record, the study finds. Fewer systems, however, allow for managing results of laboratory and imaging tests and referrals. Even fewer EHR systems are currently used to prescribe drugs, track immunizations, or track adherence to clinical guidelines and protocols.

The top five barriers to implementation, reported by those with and without EHRs, were related to costs and ease of use. The authors also report that, “Barriers such as lack of the ability to evaluate EHR proposals and systems and inability to find systems that meet the practices’ needs also received relatively high scores.”

When the authors asked respondents what would help overcome these barriers, they listed: “development of standardized questions to ask EHR vendors, model RFPs for EHRs and EHR contracts; information on integration capabilities of EHR products with various practice management systems; educational programs on how to select and implement an EHR system; and certification for EHR vendors.” The authors mention that QIOs are providing this type of assistance through the DOQ-IT program and suggest that assessment of its effectiveness would be helpful.

Read the abstract at: http://content.healthaffairs.org/cgi/content/abstract/24/5/1323

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