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Quality Update for April 28, 2005


Quality Update for April 28, 2005

Free Advance Directive Form Helps Low Literacy Adults

What Makes for Success in Health Care IT?

Survey: Quality Not a Priority for Many CIOs

CA Providers Collaborate to Create Health Information Exchange Network

More MDs Aware of Disparities

Survey Finds Significant Expansion of P4P Nationwide

National Survey: Many Seniors Say They Don’t Take Medications As Prescribed

Findings on Coverage, Costs

Why Seniors Don’t Take Meds as Prescribed

Free Advance Directive Form Helps Low Literacy Adults

The Institute for Healthcare Advancement has released an advance directive form designed to help low-literacy adults express their health care wishes. Available online in both English and Spanish, the free form allows a person to legally declare what should happen in the event of serious illness or injury.

Existing advance directives are difficult to understand for the estimated 90 million American adults read who below a fifth-grade level.

The new low-literacy document is designed in a simple fill-in-the-blank format with illustrations and easy-to-read bullet points. It enables low-literacy Americans to choose an agent to make medical decisions for them, make their health care wishes known so that their loved ones don’t have to guess as to their preference at times of high stress and possible family discord, and provide the necessary signatures to make the document legally binding.

For more information, visit: http://www.iha4health.org/

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What Makes for Success in Health Care IT?

Health care executives largely disagree over who should be responsible for the governance and implementation of health IT systems, suggests results of a survey based on 235 individual online responses in February and Ma rch.

Invitations to complete the survey were sent to 14,000 individuals, executives representing 4,000 hospitals and health care systems across the country. Using a set of criteria established by HIMSS Analytics, the survey identified 29 “successful organizations” among the respondents, of which four were interviewed to develop case studies of successful implementations.

Ninety-one percent of the organizations surveyed said that the CIO is managing the information systems department, but for the successful organizations in the survey, this is not so. In those organizations, the executive responsible for a specific business area (nursing, pharmacy, surgery) is responsible for driving value from the IT investment. The CIO and staff serve as facilitators to support these business areas.

The survey also revealed that only 16 percent of responding organizations believed governance to be a critical component in the success of their IT programs. However, governance was identified as a critical, high-priority issue in the successful cases.

The survey was underwritten by Lawson Software and conducted by the Scottsdale Institute, a not-for-profit corporation that provides an information management sharing ground for health care organizations, and HIMSS Analytics, a wholly owned subsidiary of the Healthcare Information and Ma nagement Systems Society.

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Survey: Quality Not a Priority for Many CIOs

A survey of 80 hospital and health system chief information officers (CIOs) provides insight into their role in quality and performance-improvement initiatives. Only half of the CIOs surveyed are members of quality or performance-improvement committees at their organizations, while one in five CIOs provide no input at all on quality or performance activities.

The survey, conducted by the College of Information Ma nagement Executives and First Consulting Group, queried CIOs at individual hospitals and in multi-facility health care enterprises.

Reporting structure is seen by some CIOs as a barrier to addressing quality and performance-improvement, with many CIOs reporting to the CFO a holdover from when IT systems mostly handled financial operations. With the addition of clinical systems, these respondents felt that it would be more appropriate to report to the CEO.

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CA Providers Collaborate to Create Health Information Exchange Network

Health care organizations in California are collaborating on a health data exchange network to ensure that all patients have electronic health records.

Organized in response to the Bush administration’s national health care technology initiative, the coalition is managed by the Health Technology Center (HealthTech) with initial funding from the California HealthCare Foundation. The California Regional Health Information Organization will foster local, regional, and statewide projects that allow patient information to be shared efficiently and securely by health care providers at the point of care.

To date, Sutter Health, Kaiser Permanente and the WellPoint Foundation have contributed $1 million grants to the initiative, while John Muir/Mt. Diablo Health System, Cedars-Sinai Health System and the University of California also have contributed funding. Lumetra, the California QIO, is a founding member and its CEO, Jo Ellen Ross, is a leader in the initiative.

For more information: http://www.healthtech.org/.

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More MDs Aware of Disparities

The Commission to End Health Care Disparities recently released a survey indicating that physicians are becoming more aware of health care disparities and many are seeking out ways to address the issue in their own practices. The national survey of nearly 2,000 physicians, conducted by the American Medical Association ' s Institute for Ethics, is part of the commission’s first comprehensive survey to measure physicians’ awareness and actions regarding health care disparities.

“There is a great deal of work to be done to end health care disparities, but this survey is encouraging. It shows that physicians of all races are eager to learn how they can do more to eliminate disparities in medical care,” said AMA President John C. Nelson, MD, MPH.

The survey found that 55 percent of physicians believe that minority patients generally receive a lower quality of care than non-minority patients. Seventy-five percent of physicians report that they are in a good position to improve the quality of care that minority patients receive and many physicians participate in quality improvement efforts. Other findings include:

  • 54 percent of physicians have read a journal article to learn more about improving care for minority patients in the last six months;
  • 32 percent of physicians have discussed strategies to address the specific health care needs of minority patients with their colleagues within the past month;
  • 19 percent of physicians have attended an educational seminar to improve the health of minority patients within the last six months.

“This survey strongly suggests that momentum among physicians is growing strong to improve the health and health care of racial and ethnic minority patients,’ said Randall W. Maxey, MD, PhD, Immediate Past President of the National Medical Association and co-chair of the commission. ‘The commission can now build on this momentum by providing physicians with the tools and resources they need to make an impact on health care disparities.’

To read a brief of the survey, visit: http://www.ama-assn.org/ama/pub/category/14969.html

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Survey Finds Significant Expansion of P4P Nationwide

Med-Vantage, a San Francisco-based health information company, has released the results of a survey indicating rapid growth in the number of provider pay-for-performance programs across the country. The survey, “Provider Pay-for-Performance Incentive Programs: 2004 National Study Results” queried 50 out of 84 P4P program sponsors across the country.

In 2003, according to the survey, 39 P4P programs existed throughout the nation. That number increased to 84 in 2004 and to 104 as of March 2005.

Survey respondents indicated several key trends, including significant expansion of P4P programs in three major categories of organizations: preferred provider organizations, consumer directed health care plans, and medical specialists. Respondents also noted a growing interest in using P4P results for public reporting and “the emergence of the Centers for Medicare & Medicaid Services (CMS) as a P4P market driver.”

The primary reason for implementing P4P programs is to improve clinical outcomes and the biggest problem is concern about statistical and data results when patient numbers are small, the survey respondents said. Other key recommendations for new P4P program sponsors are early provider involvement and use of generally accepted, standardized measures.

Beau Carter, co-author of the study and a senior health policy and strategy consultant for Med-Vantage, said P4P programs are “moving to more sophisticated designs that assess both the quality and efficiency of specialist care and the critical use of information technology to improve care coordination, patient compliance, and patient safety.”

Visit: http://www.medvantageinc.com/Pdf/MV_2004_P4P_National_Study_Results-Exec_Summary.pdf to read the executive summary of “Provider Pay-for-Performance Incentive Programs: 2004 National Study Results.”

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National Survey: Many Seniors Say They Don’t Take Medications As Prescribed

A national survey of nearly 18,000 seniors shows that four in 10 have not taken their medication as prescribed by their physician in the past year -- either because the costs were too high, because they thought the drugs were not working, or because they did not think they needed them. The survey, conducted by the Kaiser Family Foundation, the Commonwealth Fund, and Tufts-New England Medical Center , was published in the April 19 edition of Health Affairs.

The survey was conducted in 2003, prior to the enactment of the Medicare Modernization Act, and included a representative national sample with oversampling from 12 states - California, Colorado, Florida, Illinois, Louisiana, Michigan, New York, Ohio, Pennsylvania, Texas, Tennessee and Washington.

Of the 89 percent of seniors who report taking prescription drugs in the past year, nearly half take five or more, more than half have more than one doctor who prescribes medicine, and about a third use more than one pharmacy. Among seniors with at least three chronic health conditions, 73 percent take five or more medications regularly and more than half do not take all their drugs as prescribed.

“With two out of five seniors not taking medicines as prescribed, there is a real opportunity to improve patient care both by urging doctors and patients to talk more about these issues and by developing systems to monitor quality and safety,” said Commonwealth Fund President Karen Davis, Ph.D. “These steps are an important complement to the new Medicare prescription drug coverage.”

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Findings on Coverage, Costs

Nationally, 27 percent of seniors reported that they did not have any prescription drug coverage at the time of the survey. Coverage rates varied widely across states, with seniors in Louisiana and Washington more than twice as likely to lack coverage than seniors in New York . Among low-income seniors nationwide, one-third lacked coverage - and in several states, including Ohio , Louisiana , Texas and Washington , more than 40 percent of low-income seniors lacked coverage.

Why Seniors Don’t Take Meds as Prescribed

Seniors cited their experiences with their medications as a reason for not taking their medications as prescribed as almost often as they cited the cost of their drugs, with 25 percent saying they skipped doses or stopped taking a drug because it made them feel worse or was not helping, and 26 percent saying that they did not fill a prescription, skipped doses or took smaller doses due to cost reasons.

Drug coverage made a substantial difference in adherence rates, with 37 percent of seniors without drug coverage reporting cost-related non-adherence, compared with 22 percent of seniors with drug coverage. Low-income seniors without drug coverage generally took fewer drugs than those with drug coverage.

“The substantial variations in drug coverage across states documented in this survey suggest that targeted outreach efforts have the best chance of reaching seniors,’ said Kaiser Family Foundation President Drew E. Altman, Ph.D.

Read the article, “Prescription Drug Coverage and Seniors: Findings from a 2003 National Survey,” at: http://www.kff.org/medicare/med041905pkg.cfm and www.cmwf.org

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