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Quality Update for April 15, 2005


Quality Update for April 15, 2005

Study: Increased Competition in Health Care May Not Increase Quality

Cultural Competence Fellowships Available

How to Run “Virtual” BTS Collaboratives

Study: Surgical Infection Risk Declines after Age 65

Program To Help Patients Find Discount Drug Programs

Report Examines New Diabetes Management Devices

Alzheimer’s Association Releases Recommendations on Dementia Care

NQF Plans Meetings in St. Louis

AHRQ Launches New Online Clearinghouse: Patient Safety Network

CMS Holds ‘Special Open Door Forum’ on MMA Demonstration Project

CMS Holds Summit on Hospital QI and Public Reporting

Final AHRQ Briefing on Hospital Survey: Experts Available for Q&A

Study: Increased Competition in Health Care May Not Increase Quality

Results of a study published in the April edition of Medical Care indicate that increasing competition in health care may not lead to better quality.

Using data from 341 HMOs operating in various markets across the nation, researchers analyzed enrollment and the most widely used measures of HMO performance: the Health Plan Employer Data and Information Set (HEDIS), which measures the percentage of a health plan's eligible population that is compliant with recommended care guidelines and the Consumer Assessment of Health Plans Survey (CAHPS), which assesses plan participants’ opinions about their health care, physicians, and services their plan provides.

The researchers found that HMOs in less competitive markets scored higher on HEDIS’ women’s care measures and the CAHPS factors. No difference was found in performance on childhood or adolescent immunization or the management of chronic illness. Overall, HMO performance was better in markets with a greater percentage of HMO enrollment. Performance in for-profit and non-profit plans was similar.

The researchers also found that for HMOs that chose to make their data available publicly, which is not required, performance significantly improved on both HEDIS and CAHPS measures.

“Our findings show that less, not more, competition was associated with better health plan performance in several -- though not all--factors,” says lead author Dennis Scanlon, associate professor of health policy administration at Penn State . “This finding seems counterintuitive, but it is possible that more HMO competition may result in providers finding it difficult to respond to competing quality initiatives. Also, competition may be focused more on driving down the plans’ premiums, resulting in less attention to quality.”

To read the abstract, go to: http://www.lww-medicalcare.com

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Cultural Competence Fellowships Available

Applications for a new Cultural Competence Leadership Fellowship are being accepted by the Health Research & Educational Trust (HRET—an AHA affiliate) through the end of April. This professional development program, designed to develop leaders in health care who are more culturally competent, is the result of cooperation between the Institute for Diversity in Health Management, Health Forum, and National Center for Healthcare Leadership.

In 2001, the Institute of Medicine's Crossing the Quality Chasm reported a critical gap in the quality of treatment for patients from racial and ethnic minority groups. The Cultural Competence Leadership Fellowship is designed to address this issue by helping health care deliver equitable care. Graduates of this self-directed 14 month course will gain knowledge that can be used within their organizations to narrow the health disparity gap and promote effective, high quality health care for racial and ethnic minorities.

For more information and an application, visit http://www.hret.org/hret/about/cclf.html

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How to Run “Virtual” BTS Collaboratives

IHI is presenting an all-day, web-based course to teach QIOs and others how to run Breakthrough Series Collaboratives on the Web—as a 21 st century alternative to face-to-face learning sessions. Called “The Virtual Frontier,” the course will run on April 28 from 11:00 am to 5:00 pm ET .

This webinar is designed for those already trained or experienced in running face-to-face Breakthrough Series Collaboratives.

The program will provide the skills and tools necessary to adapt the Breakthrough Series methodology to the web and will use web conferencing technology to facilitate the day-long training. Participants will learn how to:

  • Design and run a Virtual Collaborative using web conferencing technology
  • Build an engaged virtual community
  • Train and engage faculty and participants in teaching in this environment
  • Determine elements of a successful Virtual Learning Session
  • Optimize the business model for a Virtual Collaborative

More information

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Study: Surgical Infection Risk Declines after Age 65

Duke University researchers, in one of the largest studies to date of surgical site infections (SSI) in adults, found that SSI risk increases each year of age until a patient reaches 65, when the risk begins to drop. Their findings are published in the April issue of The Journal of Infectious Diseases.

The study included nearly 145,000 patients who underwent surgery at 11 hospitals in the Duke Infection Control Outreach Network between February 1991 and July 2002. Of that patient sample, 1,684 surgical site infections were identified, representing a rate of 1.2 percent, which is comparable to the national average. All SSIs were identified by infection-control practitioners using standardized Centers for Disease Control and Prevention criteria for nosocomial infections.

Researchers found that the risk of SSI increased linearly by 1.1 percent per year in patients aged 17 to 65, but decreased linearly by 1.2 percent per year for patients 65 years and older. No infections were reported in patients more than 95 years old.

The study comes to no conclusions about why the risk of SSI declines after age 65. But lead author Keith Kaye, M.D., assistant professor of infectious diseases at Duke University Medical Center says, “If elders are at a decreased risk due to a surgical selection bias -- in which only healthier elders are selected for surgery -- this is important to know and to address. Maybe age shouldn't be weighted heavily in surgical selection issues. Alternatively, if the decreased risk is associated with an innate immune phenomenon, it would be important to understand this process and its implications for other types of infections.” For more information: becky.oskin@duke.edu

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Program To Help Patients Find Discount Drug Programs

The Pharmaceutical Research and Manufacturers of America (PhRMA) is spearheading an effort by leading pharmaceutical companies to direct patients to discount prescription drug programs.

The project, called Partnership for Prescription Assistance was launched nationwide on April 5. It includes a toll-free number and website where those qualifying for assistance can receive help navigating the 150 discount programs operated by manufacturers and 125 plans run by governments and private groups.

Each program has different criteria for qualifying. Some are for individuals with annual incomes of less than $19,000 or families of three with incomes of less than $31,000. About 29 million people in the U.S. meet those income requirements and lack drug coverage, the manufacturers group said.

The project is part of a series of initiatives planned by the pharmaceutical industry to provide lower cost drugs for those in need—in the face of growing pressure for government regulation of drug pricing or for importation of drugs.

The Medicare prescription drug program, scheduled to begin in January of 2006, may possibly lower demand for some discounts. However, the referral service is expected to help those low income Americans without health insurance find lower priced medications.

Companies participating in the program include Abbott Laboratories, Bristol-Myers Squibb Co., Johnson & Johnson, Merck & Co., Pfizer Inc. and AstraZeneca PLC. It is estimated that the companies will spend tens of millions of dollars to advertise Partnership for Prescription Assistance.

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Report Examines New Diabetes Management Devices

The New England Healthcare Institute issued a report in March discussing the development of electronic devices for continuous glucose monitoring (CGMs) that could revolutionize diabetes management and vastly improve quality of care within the next five years.

The report, “Continuous Glucose Monitoring: Innovation in the Management of Diabetes,” says that to fully maximize the potential benefits, the devices will require integration into physician practice patterns and information technology systems.

A first generation of these monitoring systems is already on the market, but currently has Food and Drug Administration approval only for use with the standard finger-stick method of drawing blood samples. The report says that in three to five years a second generation of continuous glucose monitors may pass FDA scrutiny, achieve payer acceptance and be in widespread use.

The new devices, according to the report, “have the potential to be highly valuable and cost-effective tools in managing diabetes, particularly for long-term, daily management.” They will share a common set of features that will make them popular as well as clinically effective, such as:

  • Automatic readings, ranging from every 5 to 20 minutes.
  • Sufficient accuracy so patients can make changes themselves to their disease-management routines.
  • Alarms to warn patients when their blood glucose levels are trending high or low.
  • Access to decision-support tools to advise patients on a proper course of action, including proper insulin dosage levels.

Studies show that tightly monitored glucose levels greatly improve health and reduce mortality for diabetic patients. But, according to the American Diabetes Association, only 37 percent of diabetic patients nationally are achieving recommended levels of glucose control. The new devices could improve quality of care by closely monitoring glucose levels and “by providing a measure of freedom from blood glucose monitoring kits and minimizing disruption to daily activities,” the report says.

The report also identifies several potential barriers to development and widespread adoption of CGMs including: obtaining FDA agreement that CGMs are a sufficient replacement for episodic monitoring, broad-scale payer coverage of CGMs as outpatient devices, adoption by clinicians and integration into their practice patterns, and patient education and acceptance. Next steps recommended by the report include coordinated efforts by various stakeholders to address each barrier.

A summary of the report is available at: http://www.nehi.net/CMS/viewPage.cfm?pageId=29

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Alzheimer’s Association Releases Recommendations on Dementia Care

With the goal of helping raise the quality of care for individuals with dementia who live in nursing homes and assisted living facilities nationwide, the Alzheimer’s Association released the Dementia Care Practice Recommendationsfor Assisted Living Residences and Nursing Homes on March 29.

The result of collaboration among 24 leading organizations representing residential care providers, professionals, care staff, and consumers, the recommendations were developed based on research.

The recommendations represent a person-centered approach to care that involves using awareness of the resident’s abilities, personal history and preferences to provide individualized care. Over the next several years, the Association and the collaborating organizations will release a variety of more specific recommendations focusing on different aspects of dementia care. This first year, the recommendations will focus on food and fluid consumption, pain management, and social engagement.

“People with dementia present unique care challenges because of communication barriers that are due to memory loss. As the population ages, facilities will see a large increase in the number of people with dementia, creating the need to better train staff to meet the needs of these individuals,” said Kathleen O’Brien, senior vice president of program and community services, Alzheimer’s Association. “The time to act is now so that by the time baby boomers enter retirement, good dementia care will already be the standard of care.”

For more information on the recommendations, contact: Pam Rwankole at pam.rwankole@alz.org, or call 312-335-5719 or 800-272-3900.

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NQF Plans Meetings in St. Louis

The National Quality Forum will hold a series of meetings in St. Louis , May 9-11.

On May 9, attendees of the CMS -NQF Implementation Conference will be able to engage with CMS on issues related to national quality improvement efforts and implementation of NQF measures, network with colleagues, and collaborate on shared strategies for quality measurement and reporting.

NQF members will hold their spring membership meeting on May 10, which will include plenary and break out sessions as well as members-only briefings on NQF’s activities. The NQF board meeting, which is open to the public, will be held May 11 (advance registration is required).

For more information, contact the NQF at http://www.qualityforum.org/.

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AHRQ Launches New Online Clearinghouse: Patient Safety Network

On April 12, the Agency for Healthcare Research and Quality unveiled the Patient Safety Network, or PSNet, an online clearinghouse for resources on improving patient safety and preventing medical errors.

According to the website, PSNet offers a “continuously updated, annotated, and carefully selected collection of patient safety news, literature, tools, and resources.” It also offers a customization feature that automatically collects the latest articles, news, and conferences on topics of interest for individual users. Weekly updates on the latest patient safety findings are also available.

AHRQ Director Carolyn Clancy, M.D., says the site, which is intended for use by hospital administrators, clinicians, researchers, and consumers, is a “one-stop portal for patient safety resources to help health care professionals improve health care for all Americans.”

Visit the Patient Safety Network at: http://psnet.ahrq.gov/

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CMS Holds ‘Special Open Door Forum’ on MMA Demonstration Project

On Wednesday, April 20, from 2-4 PM , the Centers for Medicare & Medicaid Services (CMS) will hold a “Special Open Door Forum” teleconference to obtain public comment on Section 646 of the Medicare Modernization Act: Medicare Health Care Quality Demonstration Project.

Access the call by dialing: 1-800-837-1935 & Reference Conference ID # 5243929; no RSVP is necessary. Questions for the conference call can be submitted in advance to mma646@cms.hhs.gov and will be reviewed for possible inclusion during the discussion. 

CMS policy staff from the Office of Research, Development and Information will be on the call to discuss design of the demonstration project, which focuses on the delivery of improved quality of patient care and increased efficiency. The project was mandated in Section 646 of the MMA .

Factors to be studied include: incentives to improve health care safety, quality, and efficiency; use of best practice guidelines; examination of variations in utilization and outcomes measurement and research; shared decision making between providers and patients; and culturally and ethnically sensitive health care delivery. 

CMS intends to use the demonstration project to identify, develop, test, and disseminate major multi-faceted improvements to the entire health care system. The Agency for Healthcare Research and Quality (AHRQ) may also use this program as a laboratory for the study of quality improvement strategies.

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CMS Holds Summit on Hospital QI and Public Reporting

On May 25 th, the Centers for Medicare & Medicaid Services ( CMS ) and the Delmarva Foundation will sponsor the CMS Summit on Hospital QI and Public Reporting at the

Ronald Reagan International Trade Center in Washington , DC . The one day event will bring together experts in quality improvement, public health, and health care systems.

Sessions offered at this conference will include discussion of hospital leadership and QI survey results; hospital leadership response to publicly reported information; state and business coalition quality reports; and implications for hospitals and reporting programs. Stephen Jencks, MD, MPH , Director, Quality Improvement Coordination, OCSQ at CMS will wrap up the day with a discussion of lessons learned and future prospects.

For more information, contact Roxanne Rodgers at rrodger@dfmc.org or 800-999-3362 or Anna Shearer, MPH at shearer@jcaho.org or 630-792-5955.

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Final AHRQ Briefing on Hospital Survey: Experts Available for Q&A

The Agency for Healthcare Research and Quality will hold its final technical assistance briefing on the Hospital Survey on Patient Safety Culture on April 22, from 2 to 3:30 PM EST.

The briefing, “Taking Action,” will address how to communicate survey results within hospitals, and how to prioritize and plan actions. It will also address accountability for change. The call will include a 30-minute question-and-answer session for experts in survey action planning and hospital quality initiatives to answer participant inquiries.

The call is free, but participants should register by sending their first name and last name in the body of an e-mail to safetyculturesurvey@westat.com. The call-in number, pass code, and materials will be sent by email prior to the call.

The Hospital Survey on Patient Safety Culture is online at: http://www.ahrq.gov/qual/hospculture/

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