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Quality Update for May 21, 2004

More Health Plans Moving to Pay for Performance, Study Shows

HHS Creates Task Force to Encourage Medical Technology Innovation

Sen. Kennedy Introduces Bill to Improve Health Quality

CAQH Study Finds Decline in Beta Blocker Use After First Year

Patients of Color Less Likely to Trust Physician Specialists

Consortium Issues Clinical Practice Guidelines For Quality Palliative Care

Adult Immunization Week to be Held Sept. 26-Oct. 2

Chronic Care Saves Money in Heart Patient Study

RAND Study Finds Patients With Chronic Conditions Cut Use Of Preventive Drugs When Drug Co-Payments Double

CHCF Releases Report on Disease Registries

More Health Plans Moving to Pay for Performance, Study Shows

Health plans increasingly are dangling a carrot—higher payments—to get physicians and hospitals to improve patient care, according to a study released by the Center for Studying Health System Change (HSC).

“Pay-for-performance initiatives are just getting off the ground in most communities, but they can provide a springboard for broader acceptance of tying physician and hospital payments to quality improvement,” said Paul B. Ginsburg, Ph.D., president of HSC, a nonpartisan policy research organization funded principally by The Robert Wood Johnson Foundation.

The study’s findings are detailed in a new HSC issue brief—Paying for Quality: Health Plans Try Carrots Instead of Sticks. The study is based on HSC’s 2002-03 site visits to 12 nationally representative communities: Boston; Cleveland; Greenville, S.C.; Indianapolis; Lansing, Mich.; Little Rock, Ark.; Miami; northern New Jersey; Orange County, Calif.; Phoenix; Seattle; and Syracuse, N.Y.

“Health plan-based quality incentive programs exist in seven of the 12 HSC communities, and most programs are sponsored by major health plans—those with large market share and, therefore, significant influence over providers,” said HSC Research Analyst Bradley C. Strunk, coauthor of the study with Robert E. Hurley, Ph.D., an HSC consulting researcher from Virginia Commonwealth University.

A key recommendation in the Institute of Medicine’s Crossing the Quality Chasm report was to align payment policies with quality improvement. Quality incentive programs across the HSC communities varied on three key design features: quality measurement, incentive payment structure and incentive size:

For more info, www.hschange.org/CONTENT/675.

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HHS Creates Task Force to Encourage Medical Technology Innovation

HHS Secretary Tommy G. Thompson has announced that the department is forming an internal task force to weigh new ideas and promote new solutions to encourage innovation in health care and to speed the development of effective new medical technologies, such as drug and biological products and medical devices

The task force will involve HHS’ Centers for Disease Control and Prevention (CDC), Centers for Medicare & Medicaid Services (CMS), Food and Drug Administration (FDA) and National Institutes of Health (NIH). Secretary Thompson has charged the task force with issuing a report this year on appropriate steps that can be taken across the department to speed the development and availability of new medical technologies.

“This task force will look for opportunities across the department to promote speedier access to new innovative medical technologies that can improve people’s health and save lives,” Secretary Thompson said. “Often, a new technology must clear several hurdles in different parts of HHS before it can reach consumers. By better coordinating this process across HHS, we can streamline the way we do business and make safe, effective medical technologies more quickly and readily available to Americans who could benefit from them.”

To assist the task force’s efforts, HHS is seeking comments from the public on how to stimulate innovation in medical technologies. HHS will accept comments until August 23. A notice explaining the comment period and how to file comments will be published in the Federal Register on Monday, May 24. Electronic comments will be accepted at www.fda.gov/dockets/ecomments.

The task force’s efforts will build on similar efforts underway at the FDA and other agencies, with a goal of improving coordination across agencies. The task force’s participants will include CDC Director Julie Gerberding, M.D.; CMS Administrator Mark B. McClellan, M.D., Ph.D.; Acting FDA Commissioner Lester M. Crawford, D.V.M., Ph.D.; and NIH Director Elias A. Zerhouni, M.D. Dr. Crawford will serve as the task force’s chair.

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Sen. Kennedy Introduces Bill to Improve Health Quality

Sen. Edward M. Kennedy (D-MA) has introduced legislation that seeks to improve quality through financial incentives, give greater focus to disease prevention, and boost efforts for modern technology in health care.

The bill, the “Health Care Modernization, Cost Reduction, And Quality Improvement Act” would establish a National Quality Council along with initiatives on diabetes, stroke, arthritis, nutrition, exercise, adult oral health, adult immunizations, and the provision of culturally and linguistically appropriate care for patients whose primary language is not English.

“The legislation we are introducing is an effective way to modernize and improve the health care system, by using modern information technology, by paying for value and results and not simply for procedures performed or patients admitted to hospitals, and by focusing on improving quality and preventing disease,” Kennedy said in announcing the legislation.

For more info, kennedy.senate.gov.

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CAQH Study Finds Decline in Beta Blocker Use After First Year

Less than half of heart attack survivors continue taking beta-blockers during the first year after the attack, sacrificing the lifesaving benefits of the drug, according to a study conducted by the Council for Affordable Quality Healthcare (CAQH). Researchers further found that continued patient-doctor communication was key to adherence.

The findings were presented this past week at the American Heart Association’s Second Annual Scientific Conference on Compliance in Healthcare and Research. CAQH said it was one of the largest studies of long-term beta-blocker adherence to date,

Researchers performed a retrospective analysis of one-year survivors of myocardial infarction and measured adherence during the first year post-MI. The study surveyed 17,035 patients in 46 states and the District of Columbia. Data was collected through calendar year 2002.

Duke Clinical Research Institute independently analyzed and presented the results. The finding is significant because of the proven benefits of beta-blockers to heart attack survivors. According to guidelines published by the American Heart Association and the American College of Cardiology, the long-term use of beta-blockers after a heart attack can reduce the risk of another heart attack and increase the probability of long-term survival by up to 40%.

More than 90% of heart attack patients are prescribed beta-blockers within seven days of leaving the hospital, according to the National Committee for Quality Assurance (NCQA). However, the new CAQH data showed that only 69% of patients took beta-blockers regularly during the first 30 days after their hospital discharge.

Subsequently, the study found that the rate continued to decrease. Over the six month period after the heart attack, only 52 percent of patients had regularly taken beta-blockers. Looking at the first year after a heart attack, only 45 percent of heart attack survivors had continued taking the therapy regularly.

“This finding raises great concern,” said Judith Kramer, MD, the lead author of the study and principal investigator of the Duke Center for Education and Research on Therapeutics (CERTS) at the Duke Clinical Research Institute. “While we have made significant progress in the frequency of doctors prescribing beta-blockers at discharge after MI, we have not been successful at getting the patients to stay on this life-saving therapy.”

Notably, all the patients surveyed had prescription coverage. Researchers found that 80% of the patients were covered by commercial insurance plans, and 20% by a Medicare+Choice plan.

If CAQH findings are extrapolated to the whole U.S. population, it would mean that more than half of approximately 7.5 million heart attack survivors in the U.S. do not take a beta-blocker regularly, skipping an effective step to decrease the risk of another heart attack and death from cardiovascular disease. Of the approximately 1.1 million heart attack cases reported in the U.S. each year, 450,000 are recurrences.

To better understand why patients stop taking beta-blockers, CAQH conducted additional qualitative research among patients and physicians. The findings revealed a substantial gap in doctor-patient communication, which appeared to significantly contribute to the survivors’ failure to maintain their beta-blocker regimens long-term.

The research showed that many heart attack survivors are not aware of the life-saving benefits of beta-blockers or do not realize that in order to achieve these benefits they must continue to take the medicine indefinitely.

While most physicians believe beta-blocker use is an essential part of recovery and say they would not discontinue beta-blocker treatment except in extreme cases, patients do not seem to appreciate the importance of staying on beta- blockers. At the same time, patients are often concerned about taking a medication for life, but their concerns may not be raised in discussions with their doctors.

“It appears that at some point in treatment patients begin to mistakenly believe they no longer need the drug. Heart attack survivors are much more open to maintaining beta-blocker therapy indefinitely if they understand how the medication works and the benefits of the drug,” commented John Charde, M.D., co-author, and vice president of Health Improvement for Health Net.

For more info, www.caqh.org.

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Patients of Color Less Likely to Trust Physician Specialists

Black patients are less likely than white patients to trust physician specialists, according to a study published in the May 10 edition of the Archives of Internal Medicine.
Researchers at Brigham and Women’s Hospital and Harvard Medical School, for the first time, analyzed patient care experiences and levels of patient trust after visits with medical specialists. The study found that almost 80% trusted their specialist, but less than two-thirds of black American patients reported complete trust in the specialist physician after the initial visit.

To date, research on patient trust has been limited to primary care providers. This research finds that levels of trust in specialist physicians are similar to that of primary care physicians, and identifies elements of the patient-physician interaction associated with increased trust in specialists. The data suggest that improving communication during the visit may help medical specialists form trusting bonds with new patients thereby enhancing patient outcomes through continued care. However, this research also exposes a population that is not responding to current practices, which indicates that physician communication needs to be evaluated in this context.

“Other studies have shown that patients with greater trust in their physicians are more likely to adhere to clinical recommendations. Establishing a trusting bond during the initial visit is imperative for specialists to provide optimal treatment for his or her patient,” said lead author Nancy L. Keating, MD, MPH of BWH and Harvard Medical School. “This study suggests that by listening and communicating effectively with patients, physicians may promote more trust. This may be particularly important during visits with black American patients, who were less trusting overall than whites.”

Researchers reviewed survey information from 424 patients who visited a specific cardiologist, neurologist, nephrologist, gastroenterologist or a rheumatologist for the first time. Two weeks after the initial visit, the patients were surveyed about their experiences during that visit. Of the patients surveyed, 79% indicated that they completely trusted their medical specialist. Within this population, 81% of white Americans indicated that they had complete trust in their medical specialist while only 63 % of black Americans reported similar levels of trust.

Patients who reported the following positive experiences during their visit with the specialist were more likely to report complete trust in that specialist if:

  • The specialist listened
  • Patient received as much information as he or she wanted
  • Patient was told what to do if problems or symptoms continued, got worse, or returned
  • Patient was involved in decisions as much as he or she wanted
  • Patient spent as much time as he or she wanted with the specialist

For more info, http://archinte.ama-assn.org/cgi/content/abstract/164/9/1015.

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Consortium Issues Clinical Practice Guidelines For Quality Palliative Care

The National Consensus Project for Quality Palliative Care, a consortium of five palliative care organizations, has released a set of clinical practice guidelines to promote quality palliative care in the U.S.

The “Clinical Practice Guidelines for Quality Palliative Care” seek to support quality and reduce variation in new and existing programs; develop and encourage continuity of care across settings; and facilitate collaborative partnerships among palliative care programs, community hospices and a wide range of other health care delivery settings. The project is an initiative of the American Academy of Hospice and Palliative Medicine, Center to Advance Palliative Care, Hospice and Palliative Nurses Association, Last Acts Partnership, and National Hospice and Palliative Care Organization.

For more info, www.nationalconsensusproject.org/guidelines.html

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Adult Immunization Week to be Held Sept. 26-Oct. 2

The National Foundation for Infectious Diseases (NFID) and the National Coalition for Adult Immunization have set the date for National Adult Immunization Awareness Week this year as September 26 to October 2. This year’s theme is “Immunization: Building a Pathway to a Healthy Tomorrow.”

Organizers hope the new, earlier date will allow immunizers and the general public to better prepare for the start of influenza season, which typically begins in October.

For more info, www.nfid.org.

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Chronic Care Saves Money in Heart Patient Study

A study of chronically-ill elderly heart patients showed that those who received specialized nursing care during their hospital visits and at home had fewer hospital readmissions.

While the specialized care initially costs more money, it ultimately resulted in a 38% savings for Medicare, the study showed, because of the reduction in hospital visits.

The study, conducted by the University of Pennsylvania and funded by the National Institutes of Health’s nursing research unit, appears in the May 2004 issue of the “Journal of American Geriatrics Society.”

The research focused on elderly heart patients, who typically have the highest rates of hospitalization at a cost of about $24 billion annually.

The research, led by Mary Naylor, a nursing professor at the University of Pennsylvania, compared two groups of elderly heart patients in the Philadelphia area. One group received traditional medical care while an advanced practice nurse followed the other group for a year. That nurse coordinated the care received by patients and visited the patient in the hospital and at home.

The costs of being followed by an advanced practice nurse was almost double that of the patients in the “routine” care group. Those costs, however, were more than offset by a drop in hospital admissions among the group receiving the higher level of coordinated care. On average taxpayers were saved $4,845 per patient annually.

Heart patients often suffer from other illnesses such as depression and diabetes that can land them back in the hospital after originally being admitted for their heart conditions. When patients are discharged they are often left to handle their own care, which can include taking multiple prescription drugs and visiting several doctors.

The potential savings demonstrated as part of the study is so great that a large health insurance company is looking to adopt Penn’s model of care for a test program that is expected to be launched this summer in the Mid-Atlantic region.

“We are trying to translate this body of research into practice,” she said. Naylor was also recently in Washington to brief federal officials on her work.

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RAND Study Finds Patients With Chronic Conditions Cut Use Of Preventive Drugs When Drug Co-Payments Double

When the amount patients pay for prescription drugs doubles, patients cut their use of common drugs for chronic diseases such as diabetes, asthma and gastric acid ailments by as much as 23%, according to a study issued by RAND Corp. researchers.

According to the study in the May 19 edition of the Journal of the American Medical Association, people being treated for diabetes cut back on drugs to treat diabetes (except insulin) by 23 percent when their out-of-pocket payments doubled, while those treated for asthma cut use of drugs to treat asthma by 22 percent. People with gastric disorders cut use of related drugs by 17%.

RAND Health researchers found preliminary evidence that patient health suffers as patients with some chronic illnesses cut back on their medicines. For example, as the use of prescription drugs dropped, visits to hospital emergency rooms increased 17% and hospital stays rose by 10% among patients with diabetes, asthma and gastric acid diseases, according to the study.

The study was sponsored by the California HealthCare Foundation (CHCF), with additional funding from Merck & Co. and the U.S. Agency for Healthcare Research and Quality.

In a previous report, RAND researchers found that increasing co-payments for prescription drugs caused patients to reduce their use of medications and switch to lower-cost drugs. But they wanted to know whether the changes cut use of drugs that are necessary for controlling symptoms and preventing complications of common diseases.

Goldman and his colleagues studied the experiences of nearly 530,000 privately insured non-elderly adults from 1997 to 2000 who were covered by one of 52 health insurance plans provided by 30 different employers. They examined how the use of eight therapeutic classes of drugs changed when co-payments for prescription medicines doubled. Most other studies on the effects of rising drug plan co-payments have focused on elderly patients or older plan arrangements.

The drugs they studied are used to treat high blood pressure, elevated cholesterol, depression, arthritis, asthma, allergies, diabetes and gastric acid disorders, including ulcers. The drugs studied account for about half of all the drugs used by the group over the study period.

Use of all of the drugs dropped, particularly for medications where there are close over-the-counter substitutes such as antihistamines used to treat allergies and pain medicine used to treat arthritis, each of which dropped by about 45%.

Patients generally were less likely to reduce use of a drug if they were receiving ongoing care from a physician for the disorder. For example, patients who had seen a physician two or more times over the previous year for high blood pressure reduced their use of anti-hypertension drugs by just 10 percent when co-payments doubled, while their use of other drugs dropped 27%.

Spending on outpatient prescription drugs has increased at double-digit rates for the past decade and now is the third-largest component of health care costs, after hospital care and physician services.

In an attempt to control those costs, many insurance plans have increased co-payments or adopted incentive-based programs where drugs are placed in different tiers. Co-payments depend on the tier where a drug is placed. Generics typically have the lowest co-payments, with the co-payments higher for name-brand drugs. An increasing number of plans have added a third tier by creating a list of preferred name-brand drugs.

Collaborating on the study were Jose J. Escarce, Jennifer E. Pace and Matthew D. Solomon, all of RAND; Marianne Laouri of the California HealthCare Foundation (now with Genentech); and Pamela B. Landsman and Steven M. Teutsch of Merck & Co.

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CHCF Releases Report on Disease Registries

To inform decision-making related to choosing a disease registry product, the California HealthCare Foundation (CHCF) released its latest iHealth Report, Chronic Disease Registries: A Product Review on May 20.

Chronic diseases are placing a growing burden on the health care system in the United States. As a result, provider organizations are seeking new strategies for effectively managing individuals and populations with one or more chronic disease. One such strategy is to implement computerized disease registries, systems that capture and track key patient information to assist care team members in proactively managing patients with chronic diseases such as asthma and diabetes.

“By tracking key patient information, a disease registry helps physicians and other members of their team provide the right care at the right time. It is an important tool in better preparing for visits and assuring follow-up,” said Sophia Chang, M.D., M.P.H., director of CHCF’s Chronic Disease Program.

The report, prepared for CHCF by NAS Consulting Services, helps physicians, medical groups, and other organizations considering the purchase or adoption of an electronic registry application. It provides an overview of stand-alone electronic registry products that are publicly and commercially available and describes 16 of those products in detail. Important decision criteria are outlined to help providers choose the most appropriate product. The report helps providers identify the best options by offering details on functionality strengths, weaknesses, and cost.

For background information on disease registries, see CHCF’s recently published Using Computerized Registries in Chronic Disease Care. The report provides an overview of the function and use of computerized disease registries and outlines issues for consideration in obtaining registry software and integrating registry products into the routine work of the physician practice.

Both reports may be found at www.chcf.org.

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