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Quality Update for April 22, 2004


Quality Update for April 22, 2004

Many Large Employers Unaware Of Health Disparities, Survey Says

eHealth Report: Financial Incentives Emerging for Health IT

JCAHO Patient Safety Goal Comments Due April 30

eHealth Initiative Launches Community Learning Network

Study Finds Wide Range of Error Interpretations in Family Practices

Minnesota Hospitals Pledge to Improve Medication Errors

AHRQ Announces Booklet To Help Older Adults Stay Healthy

CPOE Should Focus on Error Impact, Study Says

New Law Requires Hospitals, Surgery Centers to Report Errors

UW Symposium To Explore IT on Health Quality, Safety


Many Large Employers Unaware Of Health Disparities, Survey Says

Many large U.S. companies are not fully aware of the health care disparities affecting their ethnic and racial minority employees, according to a survey released by the National Business Group on Health.

The survey of more than 1,500 U.S. companies with 1,000 or more employees found 60% or more believe that racial and ethnic minorities fare the same as their white counterparts in terms of access to preventive and diagnostic health care services, and screenings for cancer, heart disease and other serious health conditions.

According to the National Healthcare Disparities Report, demographic trends indicate that the number of Americans who are vulnerable to suffering the effects of heath care disparities will rise over the next half century. Current data show that some ethnic minorities, as well as low-income families, tend to be in poorer health than other Americans.

The National Business Group on Health, formerly the Washington Business Group on Health, has developed an employer toolkit to provide companies with culturally competent resources, best management practices and assessment tools to reduce and eliminate health disparities.

For more info, www.wbgh.org/programs/toolkits.

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eHealth Report: Financial Incentives Emerging for Health IT

A report released jointly by the Foundation for eHealth Initiative and The Health Strategies Consultancy indicates that financial incentives are emerging which will help U.S. health care providers adopt innovations in information technology that will help patients receive safer, better care.

The report, “Financial Incentives: Innovative Payment for Health Information Technology,” identifies types of financial incentives that already are working to promote the adoption of health information technology (HIT).

The Foundation for eHealth Initiative’s Connecting Communities for Better Health Program yielded in December 2003 funding applications from 134 communities in 42 states and the District of Columbia who wanted to implement IT and health information programs and needed funding to get this work off the ground.

While cautioning against a “one-size-fits-all” approach toward incentive program adoption, the report identifies the features of different programs that show great promise in health care. It concludes that the federal government should play a more active role in developing and promoting innovative incentive programs and payment policies that reward HIT adoption and quality improvements.

The report identifies four types of financial incentive models currently in place and presents details on specific programs associated with each type:

Payment Differentials – Bonuses or add-on payments that reward clinicians and other providers for HIT adoption.

Cost Differentials – This increasingly popular approach uses co-payment and deductible incentives to target consumer behavior by steering them towards clinicians and other providers that have adopted HIT.

Direct Reimbursement – This model reimburses for a new category of service – the “online consultation.”

Shared Withholds – This model withholds a certain amount of provider reimbursement until HIT adoption. This is the least utilized incentive.

For more info, www.ccbh.ehealthinitiative.org.

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JCAHO Patient Safety Goal Comments Due April 30

The Joint Commission on Accreditation of Healthcare Organizations has released its proposed 2005 National Patient Safety Goals and Requirements, and is seeking comments from organizations by April 30.

The Joint Commission’s Board of Commissioners is expected to adopt a subset of these goals and their associated requirements in their present or modified forms this summer, based in substantial measure on the results of the field review.

JCAHO is seeking evaluation of the relevance, the relative priority, clarity, ability to measure compliance, time needed to implement, and cost of implementation of each new goal and requirement under consideration.

Programs include ambulatory care, assisted living, behavioral health care, critical access hospital, disease-specific care, home care, hospital, laboratory, long-term care, office-based surgery. .

JCAHO also has proposed revisions designed to improve the clarity of the language of a few of the 2004 Goals and Requirements. The revisions include a requirement for hospitals to develop a plan to implement bar code technology by 2007.

Organizations and individuals who wish to participate in this field evaluation are asked to complete the field review questions available online.

For more info, www.jcaho.org/accredited+organizations/05_npsg_fr.htm.

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eHealth Initiative Launches Community Learning Network

The Foundation for eHealth Initiative has started the Community Learning Network—the first-ever consolidated online resource providing on how to plan and implement organizational, clinical, financial, legal and technical strategies to mobilize health care information across organizations to improve the quality, safety and efficiency of health care.

The primary vehicle for disseminating information in the Community Learning Network is an online information sharing network and resource center for communities (ccbh.ehealthinitiative.org) which aims to help organizations that are moving from paper-based record-keeping to electronic health records (EHR) and are creating an interoperable infrastructure to mobilize and share information across institutions within their communities.

A key part of its Connecting Communities for Better Health program, the Community Learning Network is a repository of materials on health information exchange that reflects current research as well as practical, “on the ground” advice and lessons learned from national health care IT experts and pioneering implementers in communities that are engaging in electronic health information exchange.

The network also includes a “Community Directory” section, which profiles the work being done to mobilize health information by each of the 134 multi-stakeholder collaboratives that responded to the Connecting Communities Program request for capabilities statement.

Information in the network is organized within seven categories: communities, financial, clinical, patients/consumers, organizations, technology, and legal.

For more info, ccbh.ehealthinitiative.org.

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Study Finds Wide Range of Error Interpretations in Family Practices

A University of Cincinnati study looking at medical errors in the family physician setting found that family physicians identify errors and preventable adverse events frequently during patient visits, but there is variation in how some error categories are interpreted and how harm is defined.

Led by Dr. Nancy Elder in the university’s Department of Family Medicine, researchers sampled Cincinnati area family physicians representing different practice locations and demographics.

After each clinical encounter, physicians completed a form identifying process errors and preventable adverse events. Brief interviews were held with physicians to ascertain their perceptions of harm or potential harm to the patient.

With 15 physicians in seven practices, researchers found errors and preventable adverse events in 24% of the 351 outpatient forms completed.

Individual physicians identifying errors ranged from 3% to 60% of visits. Office administration errors were most frequently noted. Harm was believed to have occurred as a result of 24% of the errors, and was a potential in another 70%. Although most harm was believed to be minor, there was disagreement as to whether to include emotional discomfort and wasted time as patient harm.

For more info, www.annfammed.org/cgi/content/full/2/2/125.

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Minnesota Hospitals Pledge to Improve Medication Errors

Ten Minnesota hospital systems are now pledging to cut down on medication errors by taking aim at confusing handwritten prescriptions. According to one study published in the Journal of the American Medical Association, more than half of all medication errors are related to the process of prescribing.

Safest in America (SIA), a partnership of nine metropolitan hospital systems plus Mayo Clinic in Rochester, is implementing standardized protocols for handwritten prescriptions. Beginning April 1, SIA member hospitals will no longer accept medication orders containing unsafe abbreviations. Hospital pharmacies will only process orders using accepted, safe abbreviations. Prescribers will be required to rewrite any orders not in compliance with the policy.

Dangerous abbreviations include orders written without a zero preceding a decimal point. A prescription written for “.5 mg,” for instance, could be misinterpreted as “5 mg,” thus leading to a dosage 10 times the intended amount. Another example: The abbreviation “QD” (once per day) can be misread as “QID” (four times per day). A safer method is to write “Qday,” which is less likely to be misread.

This SIA initiative complies with Joint Commission on Accreditation of Health Care Organizations (JCAHO) goals for targeting and eliminating dangerous abbreviations.

“Each of the SIA member hospitals has committed to educating physicians, nurses and pharmacists on these improvements in prescribing practices. Changing the way prescriptions are written will reduce the chances for a medication order mix-up,” said Mark Thomas, chair of SIA’s medication safety initiative committee and pharmacy director at Children’s Hospitals and Clinics of Minneapolis and St. Paul.

All SIA member hospitals are embracing the initiative. Participants include Allina Hospitals and Clinics, Children’s Hospitals and Clinics, Fairview Health Services, Gillette Children’s Specialty Health care, HealthEast Care System, Hennepin County Medical Center, Mayo Clinic, Methodist Hospital/Park Nicollet Health Services, North Memorial Medical Center, and Regions Hospital/HealthPartners.

Last September, SIA adopted a single, metro-wide standard for surgical site marking. The goal is to further reduce the incidences of wrong-site surgeries. SIA has also agreed to a standardized dosing concentration or protocol for certain medications used with children. The consortium also has recommended a standardized protocol for prescribing the blood thinner heparin.

For more info, www.mnhospitals.org/ptsafety/safest.htm.

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AHRQ Announces Booklet To Help Older Adults Stay Healthy

The Agency for Health care Research and Quality released a booklet April 15 for older adults called The Pocket Guide to Staying Healthy at 50+. This guide incorporates new research-based recommendations from the U.S. Preventive Services Task Force. The guide was developed in partnership with AARP and updates the original Staying Healthy at 50+ published in 2000.

The Pocket Guide to Staying Healthy at 50+ is an important resource for older patients and their providers,” said AHRQ Director Carolyn Clancy, M.D. “It provides information on which preventive services are needed and when, and it helps open the way for better communication between patients and providers, which leads to better health care.”

The Pocket Guide, available in English and Spanish, includes tips and recommendations on good health habits, screening tests, and immunizations. It provides easy-to-use charts to help track personal health information and includes questions to ask health care providers, as well as resources to contact for additional information.

This publication is part of the Put Prevention Into Practice program, which is designed to increase the appropriate use of clinical preventive services.

The new Pocket Guide to Staying Healthy at 50+ is available on the AHRQ Web site in English at www.ahrq.gov/ppip/50plus/, and in Spanish at www.ahrq.gov/ppip/50plussp/.

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CPOE Should Focus on Error Impact, Study Says

A study released last week found that while Computerized Prescriber Order Entry Systems systems can improve practitioner prescribing, design and implementation of a CPOE system should focus on errors with the greatest potential for patient harm.

Researchers also found that prescribing errors are common in the hospital setting, and pharmacist involvement, in addition to a CPOE system with advanced clinical decision support, is vital for achieving maximum medication safety.

Researchers at Northwestern University in Chicago sought to describe the epidemiology of medication prescribing errors averted by pharmacists and to assess the likelihood that these errors would be prevented by implementing computerized prescriber order entry

At a 700-bed academic medical center in Chicago, Ill, clinical staff pharmacists saved all orders that contained a prescribing error for a week in early 2002. Pharmacist investigators subsequently classified drug class, error type, proximal cause, phase of hospitalization, and potential for patient harm and rated the likelihood that CPOE would have prevented the prescribing error.

“Medication errors are the single most common serious adverse event that occurs in hospitalized patients,” said Gary Noskin, M.D., medical director of patient safety at Northwestern Memorial Hospital. “The implementation of CPOE has the potential to prevent the majority of these errors from reaching the patient; however, they may not actually decrease patient harm due to medication error.”

A total of 1,111 prescribing errors were identified (62.4 errors per 1000 medication orders), most occurring on admission (64%). Of these, 30.8% were rated clinically significant and were most frequently related to anti-infective medication orders, incorrect dose, and medication knowledge deficiency. Of all verified prescribing errors, 64.4% were rated as likely to be prevented with CPOE (including 43% of the potentially harmful errors), 13.2% unlikely to be prevented with CPOE, and 22.4% possibly prevented with CPOE depending on specific CPOE system characteristics.

Northwestern Memorial Hospital is currently implementing an electronic medical record and CPOE. The study of errors within its own hospital has helped a great deal in the design of the system. As well, the baseline data collected in this study could be used for comparison once the system is fully implemented.

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New Law Requires Hospitals, Surgery Centers to Report Errors

Effective April 4, revisions to a Texas law require all state hospitals and ambulatory surgical centers to report medical errors and establish patient safety programs, the Bureau of National Affairs reported.

The final rules amended Texas Administrative Code Chapters 133.48 and 135.27, implementing requirements of a law (H.B. 1614) that Gov. Rick Perry (R) signed in June 2003.

Patient safety programs must define medical errors, adverse events, and reportable events, and consequences for failing to report events in accordance with hospital policy. The hospital must designate at least one individual or group to serve as patient safety program coordinator.

Hospitals and ambulatory surgical centers must complete a root cause analysis within 45 days of a reportable event and develop an action plan identifying strategies to reduce the risk of similar events in the future. The analyses must be made available to TDH representatives during on-site reviews.

The ruling also requires hospitals and surgical centers to submit an annual list of medical errors to the Texas Department of Health.

For more info, www.tdh.state.tx.us.

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UW Symposium To Explore IT on Health Quality, Safety

The University of Wisconsin at Madison is holding a one-day symposium, "Leveraging Information Technology to Improve Patient Safety and Quality Healthcare" to explore the impact of information technology on patient safety and quality care, the efforts necessary to build effective healthcare IT networks at the local, state and national level and the legal obstacles to information access.

As part of the Digital Healthcare Conference, presented by UW Health, the University of Wisconsin - Madison Medical School, College of Engineering and School of Nursing. Produced by the Wisconsin Technology Network, the symposium will be hosted Wednesday, June 23 beginning at 7:30 a.m. at the Fluno Center for Executive Education, in Madison, 601 University Avenue.

"When information technology is properly deployed following intelligent, clinically relevant workflow, medical errors are reduced and patient safety increases. This also creates a better and more rewarding working environment for the clinical staff, says Dr. Barry Chaiken, Conference Chairperson and Chief Medical Officer, for the American Board of Quality Assurance and Utilization Review Physicians.

The event includes sessions focused on the most critical topics surrounding the deployment of health care information systems.

Featured speakers include Dr. Jeffrey Grossman, President and CEO, UW Medical Foundation, Dr. William A. Yasnoff, Senior Advisor, National Healthcare information Initiative, U.S. Department of Health and Human Services, Dennis Dassenko, CIO, UW Hospital & Clinics and Dr. Carl Weigle, Medical Director of IS, Children's Hospital of Wisconsin.

"Information technology is already impacting the delivery of healthcare in this country," said Dr. Jeffrey Grossman, President and CEO University of Wisconsin Medical Foundation, Senior Associate Dean for Clinical Affairs - UW Medical School. "The Digital Healthcare Conference will provide healthcare executives, clinicians, and IT professionals with a forum to discuss the challenges and imperatives we must embrace to harness the potential of healthcare information technology for the benefit of all patients."

Founding sponsors include Mason Wells, Wisconsin Technology Network, Network 222, and MG&E.
The conference is open to the public. Cost is $249.

For more info, Mike Klein, Wisconsin Technology Network. 608-310-6018.

The agenda, registration and sponsorship information can be found at www.wistechnology.com/dhc.htm.

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