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Quality Update for April 9, 2004


Quality Update for April 9, 2004

Dartmouth Study Shows Links High Quality Care to Lower Costs

Cutting Spending Not The Answer To Improving Care for Medicare Beneficiaries

McClellan Calls for EMRs, E-Prescriptions Before 2009 Deadline

AHRQ To Solicit IT Grant Proposals For State, Local Demos

MMA Demos Now Online

NJ Passes Medical Error Bill

Limited NHII Could Be Available in 2-3 Years, HHS Advisor Says

HIMSS Survey: $100 Million May Not Be Enough for IT

Increasing Diabetes Awareness Improves Outcomes, Report Says

New NCQA Quality Diabetes Measures Endorsed

IOM Report: Health Literacy Problem Limits Quality of Care

Dartmouth Study Shows Links High Quality Care to Lower Costs

States with higher Medicare spending often provide lower quality, less effective care to Medicare beneficiaries, according to a study released April 7 by Dartmouth College economists Katherine Baicker and Amitabh Chandra. The study, published in the current issue of Health Affairs, shows that spending more money does not necessarily translate into better care for the elderly.

States spending more money per Medicare beneficiary are likely spending those dollars on intensive, expensive care instead of more effective care, the study's authors said. High-spending states also are likely to have a greater concentration of specialists.

The study examined state-level differences in spending per Medicare beneficiary and the quality of care provided. Higher spending did not reflect higher quality care for patients. For example, New Hampshire, which spent about $5,000 per Medicare beneficiary, had the highest overall quality ranking, while Louisiana, which spent the most per Medicare beneficiary at $8,000 per person, had the lowest overall quality ranking.

"Health care leaders should not make the mistake of thinking that we can only improve the quality of health care delivered to elderly Americans by spending more money," said Baicker, an assistant professor in Dartmouth's economics department. "Instead, we could simply use existing dollars much more effectively."

Baicker and colleague Amitabh Chandra, also an assistant professor of economics, said that higher spending is unlikely to cause lower quality care, but is an indicator of a particular style of health care provision and resources. In fact, the composition of the physician workforce - the mix of specialists and general practice physicians in a given area - play a critical role in determining the use of highly effective care.

States with relatively more general practitioners showed greater use of high-quality care and lower spending per beneficiary. Increasing the presence of general practitioners in a state by 1 per 10,000 people was associated with a rise in the state's quality ranking and a reduction in overall spending of $684 per beneficiary. Conversely, increasing the presence of specialists by 1 per 10,000 people led to a drop in overall quality and an increase in spending of $526 per beneficiary.

Among the study's other findings:

States with lower spending often had better quality care - higher use of interventions and screening methods such as prescribing beta-blockers at hospital discharge for patients treated for a heart attack, ordering mammograms every two years for women aged 65-69 and conducting regular hemoglobin tests and biennial eye exams for people with diabetes.

States with higher spending and lower quality care had more frequent hospitalizations and use of Intensive Care Units (ICUs) for patients in the last six months of life.

Medicare patients in states that spent $1,000 more per beneficiary spent an average of 1.3 more days in the hospital and were 3.9 percent more likely to be admitted to an ICU.

The researchers based their analysis on 24 quality measures developed by the Medicare Quality Improvement Organization (QIO), as well as data from the Dartmouth Atlas of Health Care on the number of days Medicare beneficiaries in their last six months of life spend in a hospital and what fraction of them are admitted to the ICU.

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Cutting Spending Not The Answer To Improving Care for Medicare Beneficiaries

Despite the link between higher spending and lower quality care, the researchers emphasize that cutting Medicare spending to improve quality could have the undesirable effect of reducing the quality of medical care in high-spending states even more. Instead the authors suggest concentrating on policies that improve the quality of care for beneficiaries, such as establishing national practice benchmarks for basic quality measures, and encouraging greater access to general practitioners.

"Improving quality of care has everything to do with how the money is spent," said Chandra. "And there is good evidence that, in many cases, we are not spending it wisely now. We need to determine how to make better use of health care dollars, especially with the baby boom generation about to enter the Medicare system in the next few years."

For more info, http://content.healthaffairs.org/cgi/content/abstract/hlthaff.w4.184.

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McClellan Calls for EMRs, E-Prescriptions Before 2009 Deadline

Dr. Mark B. McClellan, MD, PhD named electronic medical records and electronic prescribing as two of his top priorities as the new administrator of the Centers for Medicare and Medicaid Services, calling for electronic prescribing in place well before the 2009 deadline.

In one of his first speeches as the new administrator, McClellan told an audience April 5 at Massachusetts Institute of Technology’s Sloan School of Management that removing barriers to electronic prescribing in physician offices is key to implementing the Medicare reforms mandated by Congress.

“Under the law, we will have electronic prescribing by 2009. I would like to see it way before that,” Dr. McClellan said, according to Medscape Medical News.

Dr. McClellan said the agency plans to pilot programs to help physicians implement systems in their offices, with possible funding through the Agency for Healthcare Research and Quality (AHRQ), Medscape reported.

“This is coming, it’s just a question of how we can accelerate it,” McClellan said, according to Information Week.

McClellan also told the MIT audience that he expected that the Food and Drug Administration’s requirement for mandatory bar coding would accelerate computerized physician order entry.

Medscape also reported that another step involves revisions, already proposed, to rules applying the Stark Law, a set of rules that prohibit many transactions from which physicians could reap a financial gain.

The changes would remove a barrier to electronic sharing of patient records, by permitting health care organizations to adopt information technology “for community benefit,” Dr. McClellan said.

“We’re going to see a lot more things like that,” he said, adding that promoting interchangeability of patient records will also be a priority in the ongoing implementation of the Health Insurance Portability and Accountability Act (HIPAA).

McClellan predicted that individual physicians would invest in information technology systems once changes are in place and they can see a pay-off, adding that pharmacies are already well connected with electronic systems.

In about a month, Dr. McClellan said “Medicare Compare” would allow subscribers to compare drug prices at pharmacies in their neighborhood, Medscape reported.

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AHRQ To Solicit IT Grant Proposals For State, Local Demos

The Agency for Healthcare Research and Quality is soliciting grant proposals for state or regional demonstrations of health information technology projects that improve health care quality and efficiency.

The demonstrations should identify and support statewide data sharing and interoperability activities aimed at improving the quality, safety, efficiency and effectiveness of health care for patients and populations on a state or regional level.

Participants in the project should cover a broad geographic area within an entire state and involve a variety of stakeholders including purchasers, payers, hospitals and other providers.

If the responding facility is not part of state government, there must be demonstrated involvement of state entities such as the state department of public health or health policy commission AHRQ plans to release application details April 13.

For more info, www1.eps.gov/spg/HHS/AHRQ/DCM/AHRQ%2D04%2D0015/SynopsisP.html.

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MMA Demos Now Online

Among the many provisions of the Medicare reform legislation are demonstration projects designed to test potential future improvements in Medicare coverage, expenditures, and quality of care. The mandated projects address coverage of certain prescription drugs, rural community hospitals, quality of care, chronic care improvement, and more.

Descriptions of all MMA-mandated demonstrations are at www.cms.hhs.gov/researchers/demos/MMAdemolist.asp.

NJ Passes Medical Error Bill
New Jersey lawmakers have passed a bill requiring hospitals in the state to report serious medical errors to patients and state regulators, American Hospital Association News reported. The Patient Safety Act (S.557), which was supported by the New Jersey Hospital Association, now goes to the governor, who is expected to sign it.

The legislation requires hospitals to report any injury attributable to an error or system failure if it results in death, loss of a body part or disability that lasts more than a week, said NJHA spokesman Ron Czajkowski.

Information provided to state regulators would not be made public and would be shielded from discovery in any court proceedings, Czajkowski said, a protection intended to foster open discussion, dialogue and self-critical analysis on matters of patient safety.

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Limited NHII Could Be Available in 2-3 Years, HHS Advisor Says

A limited form of the National Health Information Infrastructure project could be operating in two or three years, said William Yasnoff, HHS’ senior advisor to the NHII, according to Health-IT World News.

Yasnoff, who described the NHII as an “anytime, anywhere health care information and decision-support system,” said it could be 10 years before a more comprehensive version of the system is available.

Yasnoff spoke this week at the Health-IT World Conference and Expo.

HIMSS Survey: $100 Million May Not Be Enough for IT

A survey conducted by a publication from the Healthcare Information and Management Systems Society on federal funding of health information technology found that more than half of health IT professionals do not think the $100 million proposed for allocation by President George W. Bush in his State of the Union address will be sufficient to achieve electronic records to improve patient care. The survey also found that the majority of health care IT professionals feel the greatest impact will be achieved if appropriate financial resources are allocated to this effort.

The survey addressed federal support for technology in health care, and had 246 responses from health IT professionals in February and March 2004.

According to survey results, 60% felt that the $100 million proposal from President Bush in the 2005 budget would not be enough; 22% felt it would have a significant impact; 14% felt it would have little impact, and 4% said they did not know.

In terms of spending the money, 42% felt funds should go toward grants to subsidize the purchase of technology, and 36% felt funding should concentrate on standards development initiatives.

For more info, www.himss.org/content/files/vantagepoint/vantagepoint_042004f.htm.

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Increasing Diabetes Awareness Improves Outcomes, Report Says

Increasing diabetes awareness and integrating a multi-faceted approach to improve patient care and education results in significantly improved patient outcomes, according to a report in the April issue of Clinical Diabetes, a publication of the American Diabetes Association.

The article reports the results of the first two years of an initiative to increase diabetes awareness among the University of Pittsburgh Medical Center’s (UPMC) 220 primary care physician practices, called UPMC Community Medicine, Inc. (CMI), and the implementation of a structured program to improve care and outcomes.

“This is a rather extraordinary accomplishment,” said Francis X. Solano Jr., M.D., vice president, physician services division and chief medical officer of CMI. “Our physicians have provided interventions on more than 15,000 patients that have exceeded outcome measures reported in The New England Journal of Medicine last year. The dramatic accomplishments in such a large population of patients is remarkable and demonstrates the UPMC physician service division’s commitment to leading edge quality care in diabetes mellitus.”

“At the beginning of the initiative, we found that primary care physicians were not uniformly delivering diabetes care based on evidence-based guidelines. Since over 90% of patient visits were to primary care providers (PCPs), it became critical to determine if PCPs could adopt a process delivery system that included use of evidence-based guidelines,” said Linda Siminerio, Ph.D., executive director of the University of Pittsburgh Diabetes Institute and assistant professor of medicine and nursing at the University of Pittsburgh. “After two years, we found that physicians made major strides in the improvement of health care practices and patient outcomes,” Dr. Siminerio continued.

A review of 15,687 laboratory test results found that at the end of the two-year period, the patients’ average HbA1c (which indicate a person’s blood sugar control over the past 2 to 3 months) was reduced to 6.97%, which is better than the national average HbA1c of 7.8%.

There were 4,598 patients tracked with respect to blood pressure and cholesterol management. Some 51% of these patients lowered their blood pressure below 130/80 mm and 78% lowered their blood pressure below 140/90 mm. A total of 71% of patients were placed on an ACE inhibitor or beta-blocker for heart disease. More than 42.8% of patients lowered their LDL cholesterol level below 100 mg and 76.4% lowered LDL to less than 130 mg. A total of 77% of patients were put on a lipid-lowering drug. Physician compliance with a prospective tracking form that focused on lipid and blood pressure management was over 95%.

According to a 2002 study in the Annals of Internal Medicine, national figures show that 65.7% of people with diabetes have blood pressure lower than 140/90, only 11% have LDL less than 100 mg and only 42% have LDL less than 130 mg.

The Focus on Diabetes initiative began by laying the foundation for improved diabetes care practices through implementation of the American Diabetes Association (ADA) Standards of Care, supporting education efforts and creating community awareness. ADA Standards with companion flow sheets were disseminated to the practices. Presentations to physicians on diabetes care focused on ADA guidelines, rationale and strategies for treatment and diabetes self-management education. Coordinators of the initiative said this was a major challenge since the UPMC physician network extends across a radius of 250 miles. Physician education was delivered through a variety of venues, including telecommunicated programs for outlying rural practices, regional physician meetings and lectures from the academic endocrine faculty.

Officials said one of the major factors for success has been getting physicians involved in the quality improvement process and making them responsible for collecting their data in a prospective manner. By asking them to track their patient interventions, physicians were not only assessing their results but also responding to them at the time of encounter. It was also critical to give physicians data on their population of patients and tools to facilitate patient management, according to Drs. Solano and Siminerio.

Physicians received quarterly reports on the laboratory data pertinent to the care of their diabetes patients. Laboratory results along with patient demographics, visits and charges were captured into a large UPMC clinical data repository called Medical Archival Retrieval System (MARS).

The initiative began as a voluntary participation project; but physician participation eventually was mandated. At the start of the initiative approximately 120-130 physicians (50 to 60%) participated in tracking and reporting data based on the project guidelines, by the end of the study period 95% participated.

In addition, diabetes educators were hired to provide diabetes education at physician practices on “diabetes days,” in order to maximize efficiency with the added benefit of the focused visits for the practice. Education was promoted through the practices and public awareness campaigns.

“Diabetes care is becoming a priority for health systems as costs and health outcomes are being closely scrutinized. Because the traditional health care system is designed to provide a symptom-driven response to acute illnesses, it is poorly configured to meet the needs of the chronically ill,” said Dr. Siminerio. “Although it may take years to see significant impacts on micro- and macro-vascular disease, our results would lead us to believe our patients have been best served by these ongoing quality efforts.”

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New NCQA Quality Diabetes Measures Endorsed

A group of experts representing public health and medical organizations announced April 7 that they strongly supported new diabetes quality of care measures that include a measure of A1C<7% for people with diabetes in line with the clinical guidelines established by the American Diabetes Association. The previous measurement was A1C<8%. The new measures are scheduled to take effect this month.

The guidelines by the National Committee for Quality Assurance (NCQA) and the American Diabetes Association for the Diabetes Physician Recognition Program (DPRP) will adopt the new measure as part of performance standards and criteria. The program is a voluntary program for individual physicians or physician groups that provide care to people with diabetes.

“An A1C<7% is an important and achievable goal, and can help prevent or reduce the risk of severe health complications related to diabetes, saving lives and healthcare dollars,” said James R. Gavin III, M.D., Ph.D., chair of the National Diabetes Education Program and President of Morehouse School of Medicine in Atlanta. “Throughout the United States, there are inconsistencies among guidelines, which may be contributing to confusion among physicians and to the epidemic of uncontrolled diabetes.”

“We are hopeful that further changes will be reflected in other national quality measurement standards such as HEDIS, the Health Plan Employer and Data Information Set, that currently does not define an optimal A1C control level but only reports the percentage of patients in poor control defined as an A1C [greater than or equal to] 9.5%,” added Dr. Gavin.

A1C, also referred to as glycosylated hemoglobin (HbA1c), is a measure of blood glucose (sugar) levels over a two- to three-month period. In people without diabetes, the normal range for A1C is 4-6%. People with diabetes who have elevated blood glucose levels have higher A1C levels.

“These changes are very significant, as we have now included as ‘measures’ both the current diabetes measures of the National Diabetes Quality Improvement Alliance and the current ADA Clinical Practice Recommendations for A1C, BP (blood pressure) and LDL (low-density lipoprotein),” said Dr. Nathaniel Clark, M.D., vice president of clinical affairs of American Diabetes Association.

“This will allow better tracking of the extent to which Recognized Providers are meeting current treatment goals, including the treatment goal of A1C <7%,” he said.

“We applaud NCQA for taking the important step of setting the A1C performance measure at a level that will benefit the most people with diabetes,” said Dr. Richard M. Bergenstal, M.D, a member of the coalition and executive director of the International Diabetes Center part of Park Nicollet Health Services, a multispeciality clinic in Minneapolis.

The International Diabetes Center obtained NCQA recognition for its entire health care system with over 200 primary care physicians.

“If more physicians who care for individuals with diabetes are recognized through NCQA, then treatment standards will automatically be strengthened,” Bergenstal said.

He added that at the same time, more managed care plans and employers should be encouraged to do everything in their power to recognize and reward high performing physicians who are a part of the DPRP.

“A treatment standard of A1C<7% would benefit everyone,” he said.

The government-funded study NHANES 1999-2000 showed that only 37% of people with diabetes had achieved an A1C<7%, demonstrating that the number of people with uncontrolled diabetes has increased over the last decade.

“We can and should be doing a better job at controlling this epidemic,” said Dr. Bergenstal.

Last November, the coalition, called Aim.Believe.Achieve.: The Diabetes A1C Initiative(TM), developed a blueprint for all people with diabetes, their physicians, and their caregivers in the U.S. to achieve a blood sugar goal of A1C<7%. The coalition represents more than 40 public and private groups focused on helping people with diabetes achieve this important goal.

There are 18.2 million people in the United States, or 6.3% of the population, who have diabetes. While an estimated 13 million have been diagnosed with diabetes, 5.2 million people (or nearly one-third) are unaware that they have the disease .

If untreated or not managed well — can lead to a number of devastating complications, such as blindness, stroke, heart disease, amputation, and kidney disease.

The Diabetes Initiative(TM), and A1C<7% by 2007(TM), visit www.aimbelieveachieve.com Aim. Believe. Achieve.: The Diabetes A1C Initiative(TM) and A1C<7% By 2007(TM) are supported by Aventis Pharmaceuticals.

For more info, www.aimbelieveachieve.com.

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IOM Report: Health Literacy Problem Limits Quality of Care

Nearly half of all American adults-- 90 million people-- have difficulty understanding and using health information, and there is a higher rate of hospitalization and use of emergency services among patients with limited health literacy, says a report from the Institute of Medicine titled Health Literacy: A Prescription to End Confusion. Limited health literacy may lead to billions of dollars in avoidable health care costs.

More than a measurement of reading skills, health literacy also includes writing, listening, speaking, arithmetic, and conceptual knowledge. Health literacy is defined as the degree to which individuals have the capacity to obtain, process, and understand basic information and services needed to make appropriate decisions regarding their health. At some point, most individuals will encounter health information they cannot understand. Even well educated people with strong reading and writing skills may have trouble comprehending a medical form or doctor's instructions regarding a drug or procedure.

A concerted effort by the public health and health care systems, the education system, the media, and health care consumers is needed to improve the nation's health literacy, the report says. If patients cannot comprehend needed health information, attempts to improve the quality of care and reduce health care costs and disparities may fail.

The report recommends that health care systems should develop and support programs to reduce the negative effects of limited health literacy and that health knowledge and skills be incorporated into the existing curricula of kindergarten through 12th grade classes, as well as into adult education and community programs. Furthermore, programs to promote health literacy, health education, and health promotion programs should be developed with involvement from the people who will use them. And all such efforts must be sensitive to cultural and language preferences.

For more info, www.iom.edu/report.asp?id=19723.

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