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Quality Update for March 5, 2004


Quality Update for March 5, 2004

More Hospitals Reporting Quality Data

FDA Bar Codes to Reduce Errors

Seniors Confused on Medicare Law, Kaiser Survey Shows

Hospitals Struggling to Meet Leapfrog Safety Standards

More Consumers Researching Hospital Quality via Web, Survey Says

Standardizing Health IT Could Save $86 Billion

Duke University Launches Nat’l Health Information Network

IBM To Invest $250 Million In Health Care Quality Initiative

Report: Chronic Disease Registries Affordable, Practical

Michigan Hospital Seeks to Become No. 1 in Patient Safety

More Hospitals Reporting Quality Data

About one out of three U.S. hospitals paid by Medicare and Medicaid are now voluntarily reporting at least one quality measure from a set of 10 quality measures, the Centers for Medicare and Medicaid Services (CMS) recently announced.

“The hospitals already reporting quality data deserve credit for stepping up to the plate and joining our effort to improve the quality of health care across the country,” Health and Human Services Secretary Tommy G. Thompson said. “Now that Congress has provided a financial incentive to do so as part of the new Medicare law, we expect many more hospitals to voluntarily send in their quality data this year.”

To date, CMS reported that 1,407 hospitals are sharing at least one of the clinical quality measures - more than three times the number that shared the same data in October 2003, when CMS began publishing this information. A total of 492 hospitals are sharing at least one measure in all of the initiative’s three clinical categories - heart failure, heart attack and pneumonia.

Participation is expected to increase significantly this year, CMS officials said, as the newly enacted Medicare Prescription Drug, Improvement and Modernization Act of 2003 (MMA) increases payments to hospitals that publicly report this quality information to CMS. Hospitals that report quality data this year would receive enhanced payments in fiscal year 2005. The new law’s requirements will effectively supersede this phase of the voluntary reporting effort.

The collaborators will now turn their attention to new phases of the initiative, including devising a survey of public satisfaction with hospital care and collection and reporting of additional clinical measures.

For more info, www.cms.hhs.gov/quality/hospital.

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FDA Bar Codes to Reduce Errors

The Food and Drug Administration is issuing a final rule requiring bar codes on the labels of thousands of human drugs and biological products. The measure will help protect patients from preventable medication errors and represents a major step forward in the Department’s efforts to harness information technology to promote higher quality care.

“Bar codes can help doctors, nurses and hospitals make sure that they give their patients the right drugs at the appropriate dosage,” said HHS Secretary Thompson. “By giving health care providers a way to check medications and dosages quickly, we create an opportunity to reduce the risks of medication errors that can seriously harm patients.”

“We’re encouraging widespread use of technologies that can help health care providers avoid hundreds of thousands of medication errors,” said FDA Commissioner Dr. Mark B. McClellan, MD, who is also President’s Bush’s nominee to head the Centers for Medicare and Medicaid Services at HHS. “Bar coding systems have proven their dependability and effectiveness by ensuring the accuracy of a myriad of actions in commerce and industry. We’re now advancing the adoption of these systems in settings where they can help save lives.”

The FDA rule calls for the inclusion of bar codes on most prescription drugs and on certain over-the-counter drugs that are commonly used in hospitals and dispensed pursuant to an order. This information will be encoded within the bar code on the label of the product. Companies also may include information about lot number and product expiration dates.

In addition, the rule requires the use of machine-readable information on container labels of blood and blood components intended for transfusion. These labels, which are already used by most blood establishments, contain FDA-approved, machine-readable symbols identifying the collecting facility, the lot number relating to the donor, the product code and the donor’s blood group and type.

The bar code rule is designed to support and encourage widespread adoption of advanced information systems that, in some hospitals, have reduced medication error rates by as much as 85%.

FDA estimates that the bar code rule, when fully implemented, will help prevent nearly 500,000 adverse events and transfusion errors over 20 years. The economic benefit of reducing health care costs, reducing patient pain and suffering, and reducing lost work time due to adverse events is estimated to be $93 billion over the same period.

The final rule applies to most drug manufacturers, repackers, relabelers, private label distributors and blood establishments. New medications covered by the rule will have to include bar codes within 60 days of their approval; most previously approved medicines and all blood and blood products will have to comply with the new requirements within two years.

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Seniors Confused on Medicare Law, Kaiser Survey Shows

A survey released by the Kaiser Family Foundation shows seniors are confused about the outcome of the Medicare prescription drug debate and the prescription drug law. While about two-thirds of seniors report following the debate closely, 15% say they understand the new prescription drug law very well and almost seven in 10 don’t know that it passed and was signed into law.

The survey found that as of Feb. 8, 64% of seniors (49% of the public) said they followed the Medicare prescription drug debate “very closely” or “somewhat closely,” but most seniors say they don’t understand the new law. According to survey results, 15% of seniors (7% of the public overall) say they understand the law “very well”; 24% of seniors (26% of the public) say they understand it “somewhat well” and 60% of seniors (64% of the public) say they understand it “not too well” or “not well at all.

More than two-thirds of seniors, or 68%, said they did not know the law was passed by the Congress and signed by the President; 27% think the law did not pass, and 41% say they did not know whether or not it was passed. Some 32% of seniors correctly say the law was passed and signed. Awareness is even lower for the general public (23% say it was passed and signed).

The drug benefit will not take effect until 2006 and clearly confusion exists, but currently a majority of seniors have an unfavorable impression of the law.

Based on their personal knowledge about the law, 55% of seniors (38% of the public) say their impression is unfavorable, compared with 17% of seniors (25% of the public) who say it is favorable. Some 28% of seniors (37% of the public) say they don’t have any impression of the new law.

Findings from the survey are available on the Kaiser Family Foundation website at: www.kff.org/kaiserpolls/omr022604pkg.cfm.

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Hospitals Struggling to Meet Leapfrog Safety Standards

A study released Feb. 23 by the Center for Studying Health System Change (HSC) finds the Leapfrog Group’s three patient-safety practices have had limited impact on hospitals.

The standards call for hospitals to use computerized physician order entry, staff intensive care units with specially trained physicians called intensivists, and patient referral based on volume thresholds for six high-risk procedures. The study found that while many hospitals have not fully implemented the Leapfrog standards, many are implementing less-costly alternatives or testing CPOE systems and ICU specialists on a smaller scale.

The study concluded that efforts to improve patient safety are likely to be more successful if private and public purchasers collaborate to create strong incentives—particularly financial incentives—for hospitals to improve patient safety.

The public sector also could complement Leapfrog efforts through collaboration on research, information technology, reporting and purchasing approaches.

“Leapfrog has clearly helped put patient safety on hospital radar screens, and many hospitals are trying to meet the spirit if not the letter of the Leapfrog standards by substituting less expensive alternatives,” said Paul B. Ginsburg, Ph.D., president of HSC, a nonpartisan policy research organization funded exclusively by The Robert Wood Johnson Foundation.

“Many factors, including a lack of financial incentives, are hindering hospitals’ adoption of the Leapfrog patient-safety practices,” Ginsburg said.

For more info, www.hschange.com.

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More Consumers Researching Hospital Quality via Web, Survey Says

Consumer use of the Internet to research hospital quality is growing rapidly, according to a new survey released Feb. 23 by HealthShare Technology, Inc.

In the 18-month span between April 2002 and October 2003, the number of people who researched hospital quality online more than tripled from 3% to 11%.

The report shows that the information these “hospital quality seekers” receive is beginning to impact their health care choices and behavior. According to survey results, 17% considered changing hospitals based on the information they received when comparing hospital quality, and 10% actually did. Eighty-eight percent of respondents were primarily concerned with two factors: the hospital’s complication rate and past patient satisfaction.

The report, conducted by Forrester Research in Fall 2003, was based on a survey of 5,000 online adults. Participants were selected from an existing benchmark panel of 60,000 individuals, weighted to reflect U.S. Census statistics.

For more info, www.selectqualitycare.com.

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Standardizing Health IT Could Save $86 Billion

Research conducted by the Center for Information Technology Leadership indicates that standardizing the exchange of health care information would save about $86 billion per year in unnecessary expenses, with the largest share benefiting health care providers.

The data, presented last month at the Healthcare Information and Management Systems Society conference in Florida, showed that the savings would accrue following a 10-year rollout that would itself produce $395.3 billion in positive returns and break even within five years, according to the main findings of a study released by CITL, a Massachusetts-based research institute connected with Boston’s Partners HealthCare System.

According to the research, full clinical and administrative interoperability would greatly improve operational efficiency and eliminate billions of dollars of spending on unnecessary testing and hospitalizations.

Hospitals, medical offices, and other providers would realize $33.7 billion in benefits per year at the end of the 10-year implementation period, while payers would save $30.4 billion, CITL Chairman Blackford Middleton, MD, said.

Middleton said. Laboratories would gain $13.1 billion, based on the assumptions in the research.
The center did not release many specifics of its methodology.

For more info, www.citl.org.

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Duke University Launches Nat’l Health Information Network

Duke University’s Fuqua School of Business has announced it is launching an initiative to gain widespread consumer support for a national electronic health information network.

The goal of the initiative, named the Health Data Exchange, is to improve the quality of health care while reducing costs, said Dr. Kevin Schulman, M.D., director of the Health Sector Management program at Fuqua.

The Duke program will involve outreach via employers and other organizations to inform consumers of the benefits of a health information network. Those benefits include reduced medical errors, the flexibility of having comprehensive medical records available online and, eventually, a reduction in the overall cost of health care through efficiencies and other innovations made possible by the network, Duke officials said.

While building consumer acceptance, the Duke initiative will simultaneously involve technology companies, consulting firms, health providers and insurers as well as government and other industry efforts to address the design and implementation of the health information infrastructure. Details of the network, including when and where people will enroll, are expected to be finalized within the next year.

Educating consumers and including them in the development of a health information network can help overcome barriers that previously prevented construction of such a network, Schulman said.

Brian Baum, former chief marketing officer of Cap Gemini Ernst & Young’s Health Practice, has joined Duke as senior scholar and program director of the Health Data Exchange.

“The consumer is the key to overcoming the barriers that have impeded the health care industry from fully participating in the information technology revolution,” Baum said. “Once consumers understand the impact of automated information on their own health, we anticipate a groundswell of public demand, which will quickly negate all the previous financial, operational and political barriers and unleash a new era of IT-enabled health care quality and cost efficiency.”

Ed Hammond, Ph.D., professor emeritus of Community and Family Medicine at Duke University Medical Center and immediate past president of the American Medical Informatics Association, added, “The consumer obviously has the most significant stake in health care, yet the consumer is traditionally on the outside of health care issues. This effort offers a unique and exciting potential to actually bring the consumer into the center of driving the future evolution of health care.”

Initially underwritten by Duke University under the auspices of its Health Sector Management program, the Health Data Exchange will raise additional funding through public and private grants. Ultimately, the Health Data Exchange is expected to operate on a self-financing basis.

For more info, www.duke.edu.

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IBM To Invest $250 Million In Health Care Quality Initiative

IBM has announced a major health care initiative designed to help health care providers and payers manage costs, reduce medical errors, and deliver better patient care. The initiative will funnel an estimated $250 million of investments into IBM’s health care business over the next three years for new hiring of health care specialists, solutions development, research and development projects, IBM Business Partner collaborations, and other programs.

Duke University Health System and IBM are collaborating on an on-demand information management system. Duke On Demand will be used to help speed critical information to researchers and clinicians that can facilitate identification of new, more effective treatments for diseases such as breast cancer and heart disease.

The system is being designed to integrate clinical data, such as patient records and lab tests, with research findings about genes and proteins to help give doctors a more complete “personalized” picture of a patient’s medical condition, while protecting patient confidentiality. The solution also can be used to electronically locate and initially screen potential candidates for clinical trials and for physician training.

The H. Lee Moffitt Cancer Center & Research Institute and IBM are collaborating on a disease management system designed to help researchers and clinicians screen patients at risk for diseases and identify potential clinical trial participants faster. The new Clinical Research Data Warehouse, part of Moffitt’s Total Cancer Care program, will focus initially on lung cancer and will integrate data from more than 30 disparate databases throughout the hospital and research center. Moffitt is located at the University of South Florida and has more than 280 physicians, 600 researchers, and a network of 13 affiliate hospitals throughout Florida.

A key focus of IBM’s health care initiative will be the development of consulting practices, information resources, and customized industry solutions to help transform hospitals and small and medium health care providers, accelerate medical research, and optimize processes to help lower health care costs.

For more info, www.ibm.com/industries/healthcare.

Report: Chronic Disease Registries Affordable, Practical

A report released Feb. 19 by the California Health Care Foundation and First Consulting Group Report concludes that computerized disease registries are affordable and practical systems for physicians who seek to improve chronic care.

The report, Using Computerized Registries in Chronic Disease Care, examines disease registries, systems that track and manage disease-specific information for individual patients and populations. Authors of the report argue that a registry is more affordable than an electronic medical record (EMR) system and is an effective tool for improving patient care.

The report provides an overview of the function and use of computerized disease registries and outlines issues for consideration in obtaining registry software and integrating registry products into the routine work of the physician practice. It is intended to help physicians, clinics and medical groups conduct their own assessments of these tools by offering practical information including:

For more info, www.chcf.org/topics/view.cfm?itemID=21718.

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Michigan Hospital Seeks to Become No. 1 in Patient Safety

The University of Michigan Health System in Ann Arbor, MI is seeking to become the safest hospital in the nation, and has undertaken a self-described proactive approach in tackling patient safety.

“We’re trying to become the safest hospital in the United States,” Dr. Darrell Campbell Jr., chief of staff for clinical affairs at UMHS told the Detroit Free Press in a Feb. 24 article.

A transplant doctor, Campbell said eliminating medical errors is his top priority and told the Free Press that he spends half his time as a transplant doctor and the rest on patient safety issues.

In 2000, UMHS developed the Patient Safety Enhancement Program to improve the quality of patient care by conducting research that focuses on methods of avoiding or preventing adverse patient outcomes or injuries that stem from the process of health care.

UMHS patient safety researchers recently were able to show that using antiseptic coated catheters reduced hospital acquired infections by nearly 36 percent. Researchers at UMHS are also developing other measures to ensure patient safety.

In a state hospital report released late last month, UMHS was the only hospital to meet or exceed all of Michigan Health and Safety Coalition’s guidelines for quality health care.

For more info, www.med.umich.edu/psep.

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