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Quality Update for January 9, 2004


Quality Update for January 9, 2004

HHS Releases National Health Care Reports

IOM Quality Chasm Summit

Quality Forum to Standardize Performance Measures

Task Force Encourages Shared Decision Making

Many Breast Cancer Patients Not Receiving Recommended Chemotherapy, Study Finds

Public Meetings to Address EHRs

Texas Health Care System to Install Electronic Patient Records

Aetna Software Catches Rx Errors

FL Report Supports EHRs

Kaiser Conducts Public Survey on Knowledge of Medicare Bill

VHA Software May Be Used to Help Developing Countries

eHealth Initiative: 42 States, 130 Groups Express Interest in EHI

AAFP to Discount EMR Software

HHS Releases National Health Care Reports

HHS issued its long-awaited National Healthcare Quality Report and National Healthcare Disparities Report on Dec. 22, 2003. The two reports, which provide baseline views of quality and health care disparities that will be updated annually, are available at www.qualitytools.ahrq.gov. They were largely produced by the Agency for Healthcare Research and Quality (AHRQ) at HHS.

The quality report presents data and evaluates quality of care for cancer, diabetes, ESRD, heart disease, AIDS, maternal and child health, mental health, respiratory disease, and nursing home and home health care. The disparities report looks at quality and access to care for women, children, seniors, racial and ethnic minorities, low-income groups and rural residents.

AHRQ Director Carolyn Clancy told reporters at a press conference that the reports are the result of a groundbreaking effort to pull data together from a variety of sources. “Up to this point, the data from these sources have been published as ‘snapshots’ of the American health care system,” Clancy said, noting that the reports “represent the first national, comprehensive effort to measure and report the quality of health care in America, as well as differences in access to health care services for priority populations.”

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IOM Quality Chasm Summit

The 1st Annual Institute of Medicine Crossing the Quality Chasm Summit, sponsored by the Robert Wood Johnson Foundation, brought together 175 individuals from 15 local communities and national health care leadership groups in Washington this week. Participants focused on efforts to advance local and national quality improvement efforts in five priority areas—asthma, chronic heart failure, depression, diabetes, and pain control in cancer.

The summit represented an initial effort to implement health system changes recommended in the IOM’s landmark Crossing the Quality Chasm report. The immediate objective of the summit was to describe measurable goals and appropriate strategies for improving care in the five targeted areas, selected from 20 priority conditions identified by a previous IOM panel; to identify performance measures to assess progress over the next 3-5 years; and to support relationships and collaboration among local and national efforts.

Institute for Healthcare Improvement CEO Dr. Donald Berwick served as keynote speaker for the conference, urging participants to continue their work towards a more effective, more efficient health care system. Berwick compared the challenge to improve health care quality with trying to squeeze additional speed out of vehicle not designed for high performance. Calling for a health care system that more resembled a Jaguar than a Ford Windstar, he noted that the current health care system is “perfectly” designed to produce the results it gets.

“‘American health care is poor, not good. American health care is poor, not good,” Berwick said.

In addition to addressing a number of crosscutting topics—such as information technology, care coordination, finance, measurement and patient self management—groups for each clinical topic area developed action plans that the IOM plans to compile within three months into a report summarizing the conference.

The diabetes group, for instance, determined that quality would improve by paying providers more for better performance, providing payments for group visits and effective care coordination, and finding incentives for patients to better manage their disease. The group also said that patient-accessible standardized electronic health records and networks allowing health professionals to share information about best practices—beyond peer-reviewed journals—would also result in better quality of care for diabetes patients.

At the end of the summit, numerous national leaders including officials from the Centers for Medicare and Medicaid Services, Agency for Healthcare Research and Quality, National Institutes of Health, medical professional societies, accrediting organizations, health care purchasing organizations, and other groups announced their commitment to supporting local successes.

For more info, www.iom.edu/project.asp?id=9868.

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Quality Forum to Standardize Performance Measures

The National Quality Forum plans to launch an initiative that would standardize performance measures for outpatient care, including doctor’s offices and hospital-based outpatient facilities.

The four-year initiative will identify voluntary consensus standards for measuring the quality of outpatient care. One goal is to streamline the workload of a physician who may belong to several health plans, each with different performance measures.

The first phase of the project includes a literature review and assessment of available and needed measures as well as a report on the findings. Future phases would address specific measures to be implemented and when.

For more info, www.qualityforum.org.

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Task Force Encourages Shared Decision Making

Patients should take an active role with clinicians about which preventive care services are most appropriate, according to a paper published last month by the U.S. Preventive Services Task Force.

The paper, published in the American Journal of Preventive Medicine, defines shared decision making as a collaborative effort between the patient and clinician in exploring acceptable medical options and choosing a preferred course of clinical care. Task force members cited several examples of where shared decision making maybe useful, such as aspirin therapy, which helps patients prevent heart disease but may cause stomach bleeding in some patients and colorectal cancer screening, where five screening options are available.

To encourage patient participation, the paper suggests helping patients understand the value of their role in determining the path of medical care. To encourage clinicians, task force members suggested developing a systemic approach that is likely to improve the quality of patient interaction.

For more info, www.ahrq.gov/clinic/3rduspstf/shared/sharedba.htm.

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Many Breast Cancer Patients Not Receiving Recommended Chemotherapy, Study Finds

More than half of the women who underwent breast cancer treatment did not receive the recommended schedule of chemotherapy, which may have put them at risk for recurrence of the disease, suggests a study published in the Journal of Clinical Oncology.

In the study, researchers looked at medical records of about 20,000 women who were treated by more than 1,200 doctors across the country. Their analysis found that doctors delayed therapy or cut back dose intensity because of the concern of side effects. More than half the patients received fewer than 85% of the recommended dose intensity.

Previous studies have linked such reduction with an increase in the risk of relapse and death. However, whether or not the women suffered as a result of the reduced treatment was not a part of the study.

“The implication is that perhaps we can do better as a community to give as close to the planned dose intensity as possible,” Dr. George Raptis, head of the clinical breast cancer program at Mount Sinai School of Medicine, told The New York Times.
For more info, www.jco.org.

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Public Meetings to Address EHRs

The EHR Collaborative—a group of organizations representing key stakeholders in health care—is conducting a series of meetings in January and February to gather feedback on the latest draft model for an electronic health record (EHR). Developed by the EHR special interest group (SIG) of Health Level Seven (HL7), the model is intended to serve as a national standard for EHR systems to improve quality of care and patient safety.

A series of four conference calls will follow during which input and feedback on the model will be gathered. Conference calls will be held at 2 p.m. EST for the following care settings:

Jan. 8: Community Care
Jan. 13: Hospital
Jan. 14: Ambulatory
Jan. 16: Nursing homes

Those interested in participating can register by sending an e-mail to: info@ahima.org with the words “EHR Audio Seminars” in the subject line and the requested audio session, date and care setting listed in the body of the e-mail.

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Texas Health Care System to Install Electronic Patient Records

Baylor Health Care System, the Dallas-Fort Worth based non-profit health care system, plans to purchase a $119 million electronic patient record system that will follow patients through the hospital system’s multiple locations and into the computers of Baylor-affiliated physicians.

Using technology from Florida-based Eclypsis Corp., patients will fill out an initial form and then doctors will be able to pull up records from any visit made to a Baylor facility. The EHR would also contain information about prescriptions, prompting doctors to make sure they are not administering medicines that could have adverse effects.

For more info, www.baylorhealth.com.

Aetna Software Catches Rx Errors

A computer program to prevent medical errors, piloted by health insurance companies since October 2002 in the New York-New Jersey area, will serve an estimated 1 million members this year, as the program expands to the west, southwest and north central regions.

The software, CareEngine, continually tracks claims coming in from doctors, hospitals, pharmacies and labs. The system also sees lab test results, past claims and diagnoses and searches for variances from about 2,000 rules.

CareEngine looks for practices that should have occurred but did not, such as lab tests, X-rays or drug prescriptions, and is also designed to find errors that should not have occurred but did, such as prescribing a combination of drugs that could harm a patient. Examples of how the software has flagged potential medical errors includes:

  • A 62-year-old Pennsylvania man who was prescribed Viagra even though he was already on nitrates, a potentially fatal combination;
  • A patient who was put on a cholesterol-lowering drug and not given a follow-up blood test to make sure it did not interfere with liver function;
  • A heart attack patient who does not fill a prescription for a beta-blocker.

Aetna has been using the program, calling it MedQuery, and Empire Blue Cross Blue Shield in New York also uses the software, calling it Systematic Analysis Review and Assistance. Aetna has been applying MedQuery to members in its Medicare HMO and to an increasing number of fully-insured accounts.

For more info, www.aetnapharmacy.com.

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FL Report Supports EHRs

A preliminary report from the Healthy Florida Foundation has recommended to Florida Gov. Jeb Bush that the state adopt a universal electronic medical records system within five years.

The Healthy Florida Foundation—a task force of consumers, physicians, insurers, nurses, and advocacy organizations—studied and analyzed American’s health care delivery system, identifying structural changes that will offer long-term solutions in quality, affordability and accessibility.
Highlights from the 14 recommendations include:

  • Encourage electronic medical records through financial incentives and promoting the use of technology;
  • Encourage adoption of evidence-based medicine;
  • Change laws so all purchasers of health care would receive favorable tax treatment of health care expenses;
  • Give states maximum flexibility in administering federal funds for state programs
  • Create initiatives to lower the cost of health insurance;
  • Conduct public education campaigns about end-of-life care, early intervention and treatment options;
  • Educate and engage consumers in taking an active role in their health care;
  • Allow for more generous reimbursement and encourage more education in preventive and post-diagnostic disease management.

For more info, www.healthyfloridafoundation.org.

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Kaiser Conducts Public Survey on Knowledge of Medicare Bill

The Kaiser Health Poll Report survey, conducted December 3-7 (after the Medicare bill was passed by Congress but before it was signed by President Bush), found that 65% of those surveyed reported closely following stories about debates in Congress on the Medicare prescription drug bill.

When asked whether this bill had passed Congress or not, 39% correctly answered that the bill passed, while 13% said it did not pass. Around half the public (49%) said they did not know. Among seniors surveyed, 50% correctly answered that the bill passed, 18% incorrectly said it did not pass and three in ten 31% said they did not know.

In order to see if these results changed after the bill the president signed the bill into law, Kaiser fielded a separate survey from December 10-14, 2003. At that time, 44% of adults said they followed the story closely. Similar to the first survey, 40% knew that the bill had passed and was signed into law, while 19% said it did not pass and 41% said they did not know.

Knowledge among seniors increased somewhat after the bill was signed, with 59% saying the bill had passed. Nearly two in ten seniors, 18%, incorrectly answered that the bill had not passed, and 23% said they did not know.

For more info, http://headlines.kff.org/healthpollreport/hni/detail/2.php.

VHA Software May Be Used to Help Developing Countries

WorldVistA, a not-for-profit group seeking to make health care technology available globally, is seeking to take medical records software from the U.S. Department of Veterans Affairs and use it for developing countries.

BBC News Online reported that the software, which incorporates electronic medical records and computerized physician order entry, is ideal for developing countries because there are no upfront costs or license fees.

WorldVistA is talking to Malaysian officials about running a pilot program, but acknowledged that the software can be difficult to implement and maintain.

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eHealth Initiative: 42 States, 130 Groups Express Interest in EHI

Janet M. Marchibroda, executive director of the Washington D.C.-based eHealth Initiative said during the organization’s third annual meeting that 130 groups across the country report they are read to move forward with electronic health information (EHI) projects designed to improve patient safety and quality.

Marchibroda said 134 groups in 42 states and the District applied for a share of the $4 million grant received from the Health Resources and Services Administration Office for the Advancement of Telehealth.

The Bureau of National Affairs reported that the foundation presented several key findings based on information submitted by the groups:

  • More than 80 % of respondents intend to involve one or more of the following stakeholder groups: hospitals, outpatient facilities, primary care practices, and specialty care practices.
  • More than 70 % would use any funds received for either test results delivery or reminders to clinicians about actions that need to be taken.
  • More than 80 % indicated an intent to use Health Level Seven (HL7) Messaging, an open industry standard for electronic data exchange in hospitals and other health care environments.

For more info, www.ehealthinitiative.org.

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AAFP to Discount EMR Software

Members of the American Academy of Family Physicians may purchase electronic medical records for up to half the cost of the direct vendor price, under an initiative designed to encourage doctors to adopt EMRs.

The initiative, “Partners for Patients,” allows physicians to purchase software from seven vendors at discounts of 15-50%. David Kibbe, director of AAFP’s Center for Health Information Technology, told American Medical News that AAFP started the program because it felt EMRs would improve patient safety and patient care. Startup costs associated with the program, which can range from $25,000-$50,000 per physician, have been cited as the biggest roadblock. Less than 10% of AAFP’s 94,000 members currently use EMRs, although thousands have expressed interest in them.

For more info, www.aafp.org.

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