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Quality Update for February 21, 2003

Many Physicians Slow To Adopt Standard Practices

Medicare To Reward HMOs Treating Sicker Patients

HHS Unveils Home Health Quality Project

Outpatient Care Errors Occur Almost As Frequently As Inpatient Mistakes

Leapfrog Group Plans To Help Hospitals Invest In Quality

AHRQ Launches Web-Based Review Of Documented Medical Errors

FDA Unveils New Rule On Overuse Of Antibiotics

More Medicare Funds May Not Aid Health Quality

AHA Redesigns HospitalConnect

New HEDIS Draft Measures Include Appropriate Use Of Antibiotics

HSC: Physicians View Treatment Guidelines Positively

Recently Trained Radiologists May Read Mammograms Best

New Study Backs Docs Use Of ACE Inhibitors To Lower Blood Pressure

RWJF Seeks Proposals For Changing Health Care Financing, Organization

ACGME Issues Resident Work Limits

Many Physicians Slow To Adopt Standard Practices

Many physicians are slow to adopt standard care-management practices, reflecting a large gap between medical knowledge and clinical practice, according to a study published in the current issue of the Journal of the American Medical Association. That gap—many researchers and large health care purchasers say—is a critical factor in both cost and quality woes the health care system.

The study, conducted by researchers at the University of Chicago, surveyed 1,040 medical groups nationwide with at least 20 physicians to determine their use of 16 care-management practices for treatment of chronic diseases, including guidelines linked to medical records, patient registries, prescription renewal reminders and automatic prescription drug interaction monitors.

According to the study, the medical groups on average used five of the care-management practices, and 16% of the groups used none of the practices. The study also found low investment in clinical information systems by the medical groups. Half of the groups did not have one of the seven features on their data systems, such as routine access to laboratory results.

According to the researchers, many physicians do not adopt standard care-management practices because of cost.

For more info, http://jama.ama-assn.org.

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Medicare To Reward HMOs Treating Sicker Patients

Medicare is developing a plan to reward HMOs for enrolling sicker patients thanks to a computer program devised by Boston University statistician Arlene Ash. Dr. Ash has shown that if her software knows what diseases you were treated for last year, it can accurately predict what it will cost to treat you this year. For 15 years, she has been touting her program as the ideal tool to reward insurers that take on sick patients—and squeeze those that try to cherry-pick the healthy, according to a report in the Wall Street Journal.

The Journal reported that Medicare is using Dr. Ash’s computer models to adjust the payments it makes to private insurers and HMOs that take elderly patients under Medicare + Choice plans.

Starting Jan. 1, 2004, 30% of Medicare’s payments will be "risk adjusted," and that figure will rise to 100% by 2007—meaning insurers will get huge sums to take care of very sick elderly people but minimal payments for those the computer predicts won’t need expensive treatment.

The adjustment is designed to fix what many experts see as a fundamental flaw of the current Medicare + Choice program: insurers get roughly the same payment from the government for taking on a chronically ill Medicare beneficiary as they get for treating one in robust health. That has led to the classic insurance problem of "adverse selection," where insurers seek to enroll healthy patients. As a result, the article said, Medicare + Choice has failed to reduce costs or bring in innovative health-improvement programs.

To predict a patient’s cost, Dr. Ash’s program uses databases that show which diagnoses tend to lead to the highest expenses in the next year. Programs now in use focus on the previous year’s costs, leading to inaccurate predictions for patients who suffered serious but transient illnesses or underwent one-time treatments.

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HHS Unveils Home Health Quality Project

HHS today announced its home health care quality initiative—the next care setting in which the agency hopes to improve consumer choice and quality of care. The department is relying on independent Quality Improvement Organizations (QIOs) to assist providers.

The Centers for Medicare and Medicaid Services (CMS) at HHS plans to formally begin the home health quality pilot in April and expand the initiative nationally in this fall. In the pilot, CMS will publish information on 11 quality measures for home health agencies in Florida, Massachusetts, Missouri, New Mexico, Oregon, South Carolina, Wisconsin, and West Virginia.

Similar to last year’s nursing home quality initiative, CMS will use newspaper ads to raise public awareness of how performance differs among agencies and to help stimulate quality improvement. QIOs will help consumers use the quality performance data. QIOs in every state will soon begin training home health agencies in new quality improvement techniques.

CMS worked with the Agency for Healthcare Research and Quality and other stakeholders, including the Delmarva Foundation, to identify appropriate measures derived from the Outcome and Assessment Information Set. The measures include:

  • Percent of patients who get better at getting dressed without help.
  • Percent of patients who get better at bathing themselves without help.
  • Percent of patients who are confused less often.
  • Percent of patients who get better at correctly taking their medicines (by mouth) without help.
  • Percent of patients who get better at walking or moving around using less equipment (such as a cane, walker, or wheelchair).
  • Percent of patients who get better getting to and from the toilet without help.
  • Percent of patients who get better at getting in and out of bed without help.
  • Percent of patients who have less pain when moving around.
  • Percent of patients who stay the same (don’t get worse) at bathing themselves.
  • Percent of patients who need emergency medical care (for any reason).
  • Percent of patients who had to be admitted to the hospital.

The National Quality Forum will convene a Home Health Steering Committee later this year to begin its consensus process for improving the home health quality measures.

More information: www.ahqa.org.

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Outpatient Care Errors Occur Almost As Frequently As Inpatient Mistakes

A new study suggests that injuries stemming from mistakes made when patients are discharged from hospitals or in their follow-up care may be more common than inpatient errors, though not as serious.

For the study, published in the current issue of The Annals of Internal Medicine, researchers from Harvard and the University of Ottawa interviewed 400 randomly chosen patients three weeks after they left hospitals and examined their records. About 20% of the patients had harmful events related to their care, the researchers found, and two-thirds of the injuries could have been prevented or limited.

Drug reactions, particularly from antibiotics, were by far the most common problem, the study reported.

About a third of the patients who had problems were readmitted or turned to emergency rooms for help, while half the affected group did not seek additional care, the study found. Others received help at doctors’ offices or elsewhere.

The study pointed to several problems, especially gaps in communication between the doctors who provide care in the hospital and the doctors who provide follow-up care, and between doctors and patients.

The study’s authors advised patients to have a "low threshold" for seeking advice or follow-up care.

For more info, www.annals.org.

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Leapfrog Group Plans To Help Hospitals Invest In Quality

A member of the Leapfrog Group’s steering committee said the organization is developing plans to help hospitals recoup some of the money they invest to meet Leapfrog recommendations.

Francois de Brantes said the employer group recognizes that the cost of implementing Leapfrog recommendations can exceed what hospitals get from payers as a result of making those changes.

"Shame on us purchasers, and shame on this country, to have created a system where better quality costs hospitals money," de Brantes told a meeting of the Healthcare Information and Management Systems Society in San Diego.

Leapfrog has designed incentives to urge hospitals to implement computerized physician order entry systems, employ intensivists, and use evidence-based hospital referral.

De Brantes said Leapfrog is developing a procedure to examine the cost of fulfilling these recommendations, forecast their fiscal impact, and help cover the difference, usually through direct payments by Leapfrog members themselves or by telling their insurers to redirect premium payments to the hospitals.

For more info, www.leapfroggroup.org.

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AHRQ Launches Web-Based Review Of Documented Medical Errors

The Agency for Healthcare Research and Quality has launched a monthly peer-reviewed, Web-based medical journal showcasing patient safety lessons from actual cases of medical errors.

The journal, at http://webmm.ahrq.gov, was developed to educate health care providers about medical errors in a blame-free environment. AHRQ said every month, five cases of medical errors and patient safety problems—one each in medicine, surgery/anesthesiology, obstetrics-gynecology, pediatrics, and other fields—will be posted along with commentaries from distinguished experts and a forum for readers’ comments.

Each month, one of the five cases will be expanded into an interactive learning module featuring readers’ polls, quizzes and other multimedia elements, and offering continuing medical education credits, the agency said.

Cases are limited to near misses or those that involve no permanent harm. The inaugural issue will feature a case involving a mistaken drug administration causing a patient to stop breathing unexpectedly, among others.

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FDA Unveils New Rule On Overuse Of Antibiotics

The Food and Drug Administration has announced a final rule outlining new labeling regulations designed to help reduce the development of drug-resistant bacterial strains.

The new rule requires a statement in the labeling encouraging physicians to counsel patients about the proper use of antibiotic drugs and the importance of taking them as directed. The FDA said the final rule should reduce the inappropriate prescription of antibiotics to children and adults for common ailments such as ear infections and chronic coughs.

The agency said the danger associated with prescribing antibiotics to children with viral infections is that it can hasten the development of bacterial strains that are antibiotic resistant. In older adults, the use of antibiotics to treat chronic coughs when sputum thickens is a common example of the over-prescription of antibiotics, the FDA said.

For more info, www.fda.gov/OHRMS/DOCKETS/98fr/00n-1463-nfr00001.pdf.

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More Medicare Funds May Not Aid Health Quality

Increased Medicare spending does not necessarily translate into high quality of care or improved health, according to a new study. Researchers found dramatic regional differences in Medicare spending, with hospital patients in higher-spending areas receiving 60% more care than patients in lower-spending ones.

Yet that didn’t result in better medical outcomes, leading the authors to question whether Medicare dollars are being spent efficiently. They said Medicare could reduce spending by 30% without jeopardizing beneficiaries’ health, adding that more research is needed on how to "safely reduce" spending levels.

"There is a lot of money at stake, but doing something about it will not be particularly easy," said the lead researcher, Dr. Elliott Fisher of Dartmouth Medical School.

Nationwide, Medicare spending grew 7.8% to $242 billion in 2001, partly because of increased payments to Medicare providers. Last month, President Bush said he would ask Congress for $400 billion to overhaul the program.

The study in Feb. 18 Annals of Internal Medicine involved 614,500 patients with hip fractures, 195,400 patients with colorectal cancer and 159,400 heart-attack patients hospitalized between 1993 and 1995. Dividing the nation into 306 health care markets, researchers determined how much money the Medicare system spent on the patients in the last six months of life.

Per-capita Medicare spending was $14,644 in the highest-spending markets. Patients in these markets underwent more tests, had more procedures and saw more specialists than ones in the lowest-spending markets, where per-capita spending was $9,074.

But the additional measures did little or nothing to improve survival rates, slow the progression of illness or improve patient satisfaction, the study found. In fact, patients in the high-spending areas were less likely to get preventive care—such as flu and pneumococcal vaccines and Pap smears—than those in low-spending areas.

The authors attributed some of the differences in spending to health care capacity—the number of hospital beds and especially the number of doctors in a given region. The more specialists, the higher the "intensity of care," Dr. Fisher said.

The researchers "convincingly demonstrated that excellent outcomes for patients can be achieved in regions that do less, but do it right," Dr. Kenneth Shine of RAND Corp. wrote in an accompanying editorial. "The challenge is to convince the public that this is not about rationing but about better care."

According to Nancy Foster, a policy analyst at the American Hospital Association, change is already happening. She said the rise of evidence-based medicine has helped doctors and hospitals become more efficient in recent years. She added that she suspects the study results might have been different had they been drawn from more recent data.

For more info, www.annals.org.

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AHA Redesigns HospitalConnect

The American Hospital Association has announced the redesign of HospitalConnect, a Web portal uniting 50 Internet sites from 22 organizations that serve health care providers.

The prototype for HospitalConnect went live for fine-tuning and adjusting in July. It has been redesigned to better serve a diverse audience and enable health leaders to better share ideas and innovations.

For example, the site now features an interactive hospital finder that enables users to find the closest hospitals to any address in the U.S., and provides a powerful search engine. The redesigned front page includes guides to HIPAA, disaster readiness and other key issues.

The portal contains information on best practices, research, educational materials, news and products.

For more info, www.hospitalconnect.com.

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New HEDIS Draft Measures Include Appropriate Use Of Antibiotics

The National Committee for Quality Assurance has released for public comment draft changes to its performance measures used in the health care industry, including new standards for appropriate use of antibiotics and outpatient management of heart failure.

NCQA developed HEDIS, or the Health Plan Employer Data and Information Set, as a set of standard performance measures designed to ensure that purchasers and consumers can compare the performance of managed care organizations.

The draft of "HEDIS 2004" includes 11 new performance measures, eight of which focus on clinical and public health, and three of which focus on performance in key areas of customer service, according to NCQA.

Comments on the draft HEDIS 2004 are due March 21. NCQA said it developed the new standards with the input and support of a broad cross section of health care stakeholders, including representatives of the business community, "which has increasingly shown interest in using performance data to promote and reward quality."

Suzanne Paranjpe, senior vice president for strategic development at the National Business Coalition on Health, said the new measures will give employers the information they need to appropriately reward quality and ensure that people get better care and service.

The proposed new measures are:

  • Three service measures: claims timeliness, call answer timeliness, and call abandonment.
  • Two antibiotic use measures: appropriate treatment of children with upper respiratory infection and appropriate antibiotic treatment for children with pharyngitis.
  • Outpatient management of heart failure.
  • Colorectal cancer screening.
  • Management of urinary incontinence in older adults.
  • Osteoporosis management in women who have had a fracture.
  • Two substance abuse treatment measures: identification of alcohol and other drug services, and initiation and engagement of alcohol and other drug treatment.

NCQA is proposing changes to several other specifications, including comprehensive diabetes care, use of appropriate medications for asthma, and antidepressant medication management.

Overall, HEDIS 2004 will have more than 50 measures in broad categories such as effectiveness, access/availability, satisfaction, plan stability (such as practitioner turnover), use of services, and health plan descriptive information.

For more info, www.ncqa.org/Programs/HEDIS/HEDIS2004/publiccomment.htm.

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HSC: Physicians View Treatment Guidelines Positively

The Center for Studying Health System Change says half of all physicians in 2001 viewed treatment guidelines for specific medical conditions and patient satisfaction surveys as positive for affecting quality of care.

The HSC study found similar positive results for practice profiling, where individual physicians’ treatment patterns and use of medical resources are compared with other physicians.

In 2001, 62% of physicians said patient satisfaction surveys had a moderate, large or very large effect on their practice. The study also found that physicians in practices with revenue from managed care were more likely to report care management tools had affected their practice of medicine.

For more on the study, www.hschange.org.

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Recently Trained Radiologists May Read Mammograms Best

A new study found that newly trained radiologists, not doctors who read the most mammograms each year, are the most proficient in accurately detecting cancer. The research, published in the Journal of the National Cancer Institute, said other factors that may give a more reliable mammogram include: using a center that requires two radiologists to read each X-ray, and that performs more sophisticated breast-imaging procedures as well as routine mammograms.

Study authors stressed that the findings don't mean a doctor fresh out of school does a better job than a seasoned veteran. But it does raise questions about how some veterans keep up as the years pass.

Mammograms are considered the best tool available for spotting breast cancer early, when it’s most treatable. Federal regulations require that radiologists read 480 mammograms a year for certification—although many read many more.

A year ago, California researchers compared British radiologists with U.S. counterparts who read varying numbers of mammograms. That study concluded doctors who performed the most mammograms found more cancer with fewer false alarms. And other studies have found that young radiologists have higher rates of unnecessary biopsies than older colleagues.

In the new study, 110 radiologists were asked to examine the mammograms of 148 women, 43% of whom had breast cancer. How many mammograms the radiologists had read the previous year had no impact, the study found. However, researchers found a small but significant drop in cancer detection for each year beyond a doctor’s residency training, plus better accuracy among radiologists who practiced in the more sophisticated centers.

For more info, http://jncicancerspectrum.oupjournals.org/jnci.

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New Study Backs Docs Use Of ACE Inhibitors To Lower Blood Pressure

Some doctors say the results from the recent 10-year study, called Allhat, overstated the case for diuretics and contradicted much of their own clinical experience with the pills, which are an older, generally cheaper hypertension treatment.

Those critics are getting some substantial backing in a new report in the New England Journal of Medicine. The study suggests that newer drugs called ACE inhibitors are a better first choice for elderly patients, leading to fewer deaths, heart attacks, strokes and other cardiovascular problems.

The results likely will increase debate over how to best treat the more than 50 million Americans who have high blood pressure. The conflicting results of the two reports also underscore the difficulty of using evidence from major studies to standardize medical practice—a foundation of the drive to improve the quality of health care.

The new report, by Australian researchers, is based on 6,083 hypertensive patients over age 65 who were randomly assigned to start treatment on either a diuretic or an ACE inhibitor and followed for a median of 4.1 years. Those on diuretics had an 11% higher risk of a major medical problem than those on ACE inhibitors.

The study was funded by the Australian government and Merck & Co., which pioneered ACE inhibitors.

The Allhat study, which tested calcium channel blockers in addition to ACE inhibitors and diuretics found few differences in heart attacks or heart-related deaths. But Allhat patients on diuretics had better blood pressure control, fewer strokes and less congestive heart failure, among other benefits.

Doctors who were skeptical of the Allhat study feel vindicated by the new report.

The two studies aren’t directly comparable. Allhat included patients as young as 55. And about 35% of Allhat patients were African-American, who studies indicate are particularly responsive to diuretics.

In both studies, most patients ended up on more than one drug. In Allhat, researchers took pains to make sure that patients started on an ACE inhibitor didn’t also get a diuretic. In the Australian study, there was significant crossover: 25% of diuretic patients eventually also took an ACE inhibitor, and vice versa, potentially muddling interpretation of the findings. In addition, the two studies used different types of diuretics and ACE inhibitors.

For more info, www.nejm.org.

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RWJF Seeks Proposals For Changing Health Care Financing, Organization

The Robert Wood Johnson Foundation, through a grant program administered by AcademyHealth, seeks proposals for its Changes in Health Care Financing and Organization program.

The three-year, $15 million initiative is seeking projects that examine health care financing and organizational interventions and their effects on costs, quality, and access. The initiative will also fund projects to develop and test new ways to finance health care that have the potential to improve access to more affordable and higher quality services.

Funded projects should provide public and private decision leaders with usable and timely information on health care policy and financing issues.

Grants are awarded on a rolling basis.

For more info, www.hcfo.net.

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ACGME Issues Resident Work Limits

Doctors-in-training in the United States—many of whom work marathon shifts that critics say lead to medical mistakes—cannot work more than an average of 80 hours a week, according to the organization that accredits medical residents. Under new rules approved by the nonprofit Accreditation Council for Graduate Medical Education, medical residents must also get one day off out of seven.

The regulations also require a 10-hour rest between being on-call and working a shift. The rules, which schools must follow to be certified, take effect July 1.

The vote by the council's board of directors means that the standards "go from being a should, to a must" in order to pass muster with the accrediting body, said ACGME.

Medical residents and consumer groups have called for federal standards, saying a private group lacks teeth to enforce the rules. But the government rejected a petition to a federal agency on that front last year.

The Committee on Interns and Residents, a union that represents 12,000 residents in the United States, commended the move but noted the difficulty in enforcing such standards. Another potential flaw involves loopholes that allow residents to extend, for example, the 24-hour shift limit by six additional hours.

Critics say residents are overworked, clocking an average 120 hours per week, a situation they say leads to medical errors and deaths. By making the standards mandatory, the accrediting group and the American Medical Assn. hope to head off federal legislation on residents’ hours.

Certification with the council is voluntary, but many medical colleges seek it for recognition, state board certification and to qualify for federal Medicare funding. The group accredits about 7,800 residency programs involving 100,000 trainees.

For more info, www.acgme.org.

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