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Three-state Pilot To Test Using Hospital Quality Data to Improve Care

Washington Healthbeat
Thursday, December 12, 2002

Three-state Pilot To Test Using Hospital Quality Data to Improve Care

The Centers for Medicare and Medicaid Services announced today a pilot program in Maryland, New York, and Arizona to test the best ways to make hospital performance data from the national reporting initiative understandable to consumers.

Quality Improvement Organizations will work with hospitals to develop "a consumer-friendly, Web-based display of performance data," said the American Health Quality Association, which represents the organizations. QIOs also will work with hospitals to test a broader set of performance measures as part of the pilot.

QIOs will be under contract with CMS over the next three years to help hospitals develop ways to collect and report data from the reporting initiative, and to work with providers to improve systems of care based on the performance data. "Our pilot project will measure the real-world impact of 10 initial quality measures announced today," said HHS Secretary Tommy Thompson.

CMS also wants the public to be able to compare hospitals based on what patients say about their experience at individual facilities. There are now a variety of ways of surveying those experiences, but the pilot wants to test a standardized way of doing so, to replace the current hodge-podge.

CMS will require hospitals to use the standardized survey, and to disclose the data publicly. Agency for Healthcare Research and Quality Acting Director Carolyn Clancy, MD, announced that the agency would develop the "H-CAHPS" survey instrument to measure patients' experiences with their hospital care.


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