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QIOs Expect Strong Demand For Their Help From Industry

MEDICINE & HEALTH
APRIL 12, 2002

Nursing Home Quality
QIOs Expect Strong Demand For Their Help From Industry

Voluntary but oversubscribed? That's the scenario that may come to pass in the Centers for Medicare and Medicaid Services' soon-to-be-launched national nursing home quality initiative, American Health Quality Association Executive Vice President David Schulke told reporters April 12.

The initiative has two main parts, one compulsory for facilities, the other voluntary. On the compulsory side, in six selected pilot states CMS will begin this month to publish detailed, standardized, risk-adjusted quality data for individual facilities based on the so-called minimum data set that homes already collect. Publication of data from all states that choose to participate is scheduled to begin this fall. Schulke's group, the so-called Quality Improvement Organizations - formerly known as Peer Review Organizations - that exist in each state, will be most closely involved in the other part of the effort, which will be voluntary for facilities. QIOs will offer quality improvement information, and in some cases individual assistance and training, to help some homes improve the quality of their care and, consequently, of their publicly available data.

Just one problem: Given their limited resources, QIOs will be able to work closely with only a handful of homes in each state - CMS seems to be predicting around 10 percent of facilities. But at a meeting last week of QIOs from the pilot states the organizations said they're already experiencing heavy demand from homes that want to get the special intensive QIO assistance.

"Initially we wondered, 'Is anybody going to pay attention?' Now, it looks like our problem is going to be, Are QIO resources going to be adequate?" said Schulke.

To help deal with the expected high demand, QIOs are developing a "third way" to offer assistance, Schulke said. In some states at least, QIOs will facilitate formation of collaborations among homes wherein top-performing facilities can share their expertise.

State survey and certification staff and QIOs will work together to ensure that both emphasize similar concerns and that state inspections are based on evidence-based standards in areas like pain control, said Schulke. However, the fact that a facility is working with its state QIO will not constitute a defense against citation by state inspectors, he said.


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