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Track 1: Health Care Quality Improvement
Measurable results in projects targeting medically underserved populations
Physician and consumer behavior change
Successful Rapid Cycle Improvement projects
Use of pharmaceutical claims data for quality improvement activities
Systems approaches to improving quality
Successful interventions and outcomes from Disease Management Programs
Results and lessons learned from rural health collaborations
Peer Review Panelist
Track 3: Finance and Human Resources
Models for estimating resource requirements
Successful recruitment and retention strategies
Cost management for quality improvement
Corporate compliance
Streamlining processes to improve profitability
Introduction to standards in health care: Baldrige Certification, ISO Certification, etc.
Investments in the customer service experience
Peer Review Panelist
Track 5: Analytic Methodologies
Application of analytic software
Innovative analytic methods, risk adjustment, etc.
Outcomes assessment
Large scale data analysis
Use of Medicare Part B or pharmaceutical claims data
Peer Review Panelist
Track 7: Leadership & Professional Development
Proven management strategies
Creative thinking skills development
Professional certification rewards and pitfalls
Use of the internet in career development
Team building activities
"How to" for publication and presentation
Peer Review Panelist
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Track 2: Payment Error Prevention/ Utilization Review Services
Proven methods for improving provider and practitioner performance
DRG validation
Medical records tracking
Management and review of electronic medical records
Payment data analysis methodologies
Peer Review Panelist
Track 4: Communications and Beneficiary Outreach
Lessons learned from successful outreach activities
Development and promotion of cultural competency
Contact management
Beneficiary complaint programs
Effective strategies for communicating with physician office staff
Methods for elevating the quality improvement agenda in the media
Measurable results in innovative beneficiary education interventions
Peer Review Panelist
Track 6: Information Systems & Technology
HIPAA compliance
Use of internet based applications to improve quality of care
Applications for e-commerce, content, services, and connectivity
Database and tracking system development
Development of data collection tools
Peer Review Panelist
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